breakfast, if can be called breakfast is extremely terrible, better not to mention " free breakfast" because this is very misleading piece of information.
The hotel lost control over guests , we have a couple of rooms near us occupied by guests who were all the time, smoking even inside the hotel( on the corridors, against hotel policy ) and in the rooms as the AC brings the smell of the cigarettes , drinking alcohol and fighting most of the time, this made my kids very scared and we all felt unsafe as they always kept the exit door opened by putting something to prevent the door from closing, this makes every body related to this group of really bad guys enter and exit the hotel without any problem, am quite sure at least 6-8 people do sleep in each room without the knowledge of the hotel management !!, i have reported this. but nothing done.
It is my sixth times stay in this hotel, but after the hotel works under Congress name not RAMADA, things changed big time, of course on the wrong direction.
location, staff, specially the hotel manager, a very respectful lady