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Score from 278 reviews Very good 8.5/10

Newest reviews for Copley Square Hotel

  • Anonymous
      Gibraltar
    September 15, 2014

    big bedroom and close to the train station. convenient

    bathroom although refurbished was very dated and small.

    7.5

  • Gemma
      United Kingdom
    September 15, 2014

    -Wine Down - what a treat! -Bedrooms and toiletries perfect for this establishment. -All other facilities and the concierge were very helpful

    Lack of tea/coffee in room

    8.8

  • Amy
      Canada
    September 3, 2014

    Location was great. And we enjoyed the wine offered by the hotel. That was nice.

    Room was very small. We hardly had any room to move around. I feel we overpaid based on the size of our room alone.

    6.3

  • Marilyn
      United States of America
    September 3, 2014

    Location Happy Hour Wine Friendly Staff

    Price

    9.2

  • Anonymous
      United States of America
    August 21, 2014

    The rooms seemed quite small for the price.

    9.2

  • Kathryn
      United States of America
    August 20, 2014

    The room was a beautiful corner king and was beautiful. The bathroom was lovely and the bed was comfortable. Great location in Boston!

    Not a lot of amenities. Breakfast, pool. They had a "club" downstairs and a restaurant that had weird hours and didn't seem to be open when we were there. No soda machines.

    8.3

  • Celina
      United States of America
    August 19, 2014

    We arrived at wine hour. We got a glass of wine while we checked in. The best were so clean and comfortable. The Decor is stylish and sleek. We were here 6 years ago and the place has gotten even better.

    My bathroom was on the small side.

    10

  • David
      United States of America
    August 18, 2014

    The staff was very friendly and it was in a convienant location the restaurant had good food and very friendly staff house keeping staff does an excellent job of cleaning and keep it tidy

    Maybe a few more selections own the menu and longer room service hours but there are still plenty of restaurants in the area

    10

  • Anonymous
      United States of America
    August 10, 2014

    View: looking on an alley Security: there was a fire escape landing right outside my two big windows.

    7.9

  • Tom
      United States of America
    August 10, 2014

    Cleanliness, location, staff

    Morning coffee available only in lobby, should at least make available on each floor by elevator. Bathroom in #713, extremely SMALL!

    10

  • Shari
      United States of America
    July 23, 2014

    The staff was marvelous. They were courteous and went out of the way to help me with any need. The hotel was very clean, which is exceptionally important to me. And when I requested a quiet room, I got just that. A very quiet room, indeed!

    9.6

  • Anonymous
      United States of America
    July 21, 2014

    Very welcoming staff and beautiful room. Complimentary wine was a bonus!

    Nothing

    10

  • Abdul
      Saudi Arabia
    July 19, 2014

    Very hard to mention anything as all poor compared to its rating.

    Everything specially the lobby and the bad smell of the carpet when you enter the hotel. Also the gloomy colors of the lobby furniture.

    3.3

  • Elisabeth
      United States of America
    July 18, 2014

    Staff was really helpful, quick checkin/checkout; gave us a free umbrella to use when it poured out; got us Cabs and told us where to park for free on the weekends. Great location! Super safe

    Room was small, could have been more comfortable of a bed.

    9.6

  • Karen
      United States of America
    July 14, 2014

    Really great location!! Quality help in foyer with staff at all times.

    Room needs 1-2 more mirrors by outlets. Would be nice to have history of hotel posted somewhere... Old police station??? Turn 1-2 rooms into spa/massage services??? Sure could use a good foot massage after walking all day...:)). ENJOYED your city SO much.... Beautiful, didn't mind the walking PLUS VERY friendly, happy people in Boston.... A GREAT people watching place. THANK YOU for a Wonderful time!!

    9.2

  • Anonymous
      Saudi Arabia
    July 3, 2014

    Excellent location

    Small rooms

    8.8

  • George
      United States of America
    July 1, 2014

    Staff and location

    Cost

    7.9

  • Anonymous
      United States of America
    June 22, 2014

    Coffee in the am. Proximity t o shopping. Water in the room. Very nice touch and much appreciated.pleasant staff. Also like the eco friendly policy. I like to save water.

    Not much. Elevator a little slow but given all else, not a deal killer. Did not care for the music in the am in the lobby. A bittoo loud for the am. But again they are lil nits that i could live with.

    9.6

  • Anonymous
      Saudi Arabia
    June 15, 2014

    - Comfortable bed. - Free WIFI.

    - The Bathroom is small. - Some of the staff not responding to customer request. - No refrigerator and Coffee/tea maker. - No breakfast included.

    6.7

  • Jamie
      United States of America
    June 12, 2014

    Close to a lot of sites. Staff very friendly

    Rooms very small The staff although very friendly not very knowledgable of subway system and getting to different places and repair staff not fully capable of fixing issues

    6.7

  • William
      United States of America
    June 12, 2014

    Immaculate, very nice staff, close to restaurants and shopping

    Awkward to find driving, walking was great

    8.8

  • Abdulla
      Qatar
    June 9, 2014

    Location was excellent

    My credit card was overcharged, There is no value for money as hotel standard way below satisfactory comparded to other hotels (westin) which is opposite the street. Staff promised to refund overcharged credit but still nothing Very old and small rooms

    4.2

  • Richard
      United Kingdom
    June 9, 2014

    The location was excellent. I found the welcome and support to be above average. The room was comfortable and well appointed. I would certainly want to return if ever I am in Boston.

    The air conditioning loudly went on and off every 30 minutes or so waking me up on most nights. Breakfast was good but the service a little mechanical.

    8.3

  • Khalid
      Saudi Arabia
    May 31, 2014

    Location

    Rooms and bathrooms are too small compared to the rates

    7

  • John
      United States of America
    May 27, 2014

    Outstanding Front desk service!

    9.2

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