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199 Tunnel Road, Asheville, NC 28805 – Show map
|King Room - Non-Smoking||
|King Studio - Non-Smoking||
|Queen Room with Two Queen Beds - Non-Smoking||
|One-Bedroom King Suite - Non-Smoking||
|King Room - Disability Access/Non-Smoking||
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209 verified reviews
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Country Inn & Suites Asheville Downtown Tunnel Road's staff speaks: English
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Fitness Center, Hot Tub, Indoor Pool (all year)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Meeting/Banquet Facilities, Fax/Photocopying
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
All older children or adults are charged USD 10 per person per night when using existing beds.
Free! One older child or adult stays free of charge in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 209 reviews
Value for money
Show reviews from:
In Asheville, North Carolina, these apartments with kitchen facilities have free Wi-Fi access. An outdoor pool and a hot tub are on site for guests’ enjoyment. The Biltmore Estate is 710 yards away.
Score from 491 reviews Wonderful
Guests at this North Carolina motel have access to free property-wide Wi-Fi, daily breakfast with waffles, and free on-site parking.
Score from 320 reviews Very good
The Four Points by Sheraton Asheville Downtown is 9 miles from the Biltmore Estate. Guests can enjoy the on-site Chop House Restaurant as well as free Wi-Fi in every room.
Score from 99 reviews Good
Set against the Blue Ridge Mountains behind the River Ridge Shopping Center, the Ramada River Ridge features an outdoor pool, picnic area, and rooms with free Wi-Fi.
Score from 493 reviews Good
Overall the hotel was very satisfactory
Access in and out of the hotel road can be a bit difficult
The location to downtown Asheville was very convenient. Room was very comfortable and clean. Excellent Wi-Fi connection. Breakfast was acceptable.
Price was a little in the high side, parking could be challenging, due to it always being full in the evenings. No convenience stores in the near vicinity.
Clean comfortable rooms and beds. Quiet and peaceful.
A little pricey.
Nice and clean
The property was seems old not as maintained. Breakfast staff unfriendly. I had just stayed at a Country Inn and Suites I loved in GA. This one definitely not as nice.
Nice friendly staff !
clean & convenient to everything.
Breakfast was great.
Needs to be remodeled or updated.
Facility was very clean on a consistent basis. They had everything we needed. Staff was attentive to our needs and questions. Breakfast was good and they changed it every other day.
The size of the bed and bathroom.
The odd rooms and I don't like a comforter where other people lay. The entrance is terrible.
Nice staff. Good breakfast. Comfotable room.
Location was only fair. Not in walking distance to town
Good Location for my meeting Clean Cookies and Coffee/Tea in Lobby Fairly Quiet Location Helpful Staff Good, Hot Breakfast Comfortable Sleep
Too much chlorine (or whatever) in pool left my eyes burning and cloudy for hours. I was only in the pool for an hour. No light near the closet area-very dark. The fan to nowhere- The bathroom fan was running, but did not clear the moisture, even after 30 minutes. Just because it is running does not mean it is doing it's job (Don't they check these things-maybe the exhaust vent is clogged). All-to-common item: Tub that will not drain when taking a shower. Sure they will fix it if you complain, but again, can't they check it as routine maintenance? Also- As we were entering the room, A man with no nametag and a young boy asked to enter my room to switch the shower faucet, apparently someone switched the hot and cold when they installed it. Could they not have done that before I checked in? And last, but not least, sure enough, the sink faucet was installed backwards, too. To get cold, turn to hot. To get hot, turn to cold. They switched it after I asked them, but again, why should I have to? It is their job! Some serious routine maintenance issues at this place.
Clean rooms, lots of plug-ins for charging, great breakfast.
All was good
Very clean and comfortable hotel with a helpful and friendly front desk staff member. Had a studio with a king bed in the back and it was very quiet. Love that you can open the windows and get fresh air and listen to the crickets rather than a blaring air conditioner. Bed was comfy, but as they're doing in most hotels, have those heavy comforters. I saw later a set in the closet area that must have had a blanket and pillow. At least that's available, but too lazy to get up and put it on the bed!
Room and everything was fine. Usually you hear of the breakfast staff being super friendly and helpful but the little gal I asked a question of hardly spoke up and I greeted her first. Not a deal breaker, but a smile and speaking clearly and louder would help...and we're NOT senior, senior citizens.
That the breakfast closes down at 9:30am during the week, People on vacation like to sleep a little longer or people with children need time to get children ready. And at 9:30 am sharp the workers were taking in the food. when the people were eating break and they got their before 9;30am. the bathrooms need work the corking job done in bathroom looks like some beginner did the job.Bathrooms need better cleaning.
Location was perfect! Close to downtown, restaurants, mall, sightseeing, etc. Staff was amazing and always available and helpful. We stayed five nights and it was comfortable, clean, quiet, safe, convenient and just perfect! Highly recommend the hotel. Beds are comfortable, housekeeping keeps it spotless. We will be going back for sure!
Indoor pool is small and can get crowded. Also, breakfast area is small and also gets crowded, so we took it to our room to eat, which was not a problem for us. There is also an IHOP that you can walk to, and we went there one morning just for an alternative. This is not a dislike, just an awareness for some.
Good location, convenient to shopping, restaurants & the Biltmore, comfortable room
Our room was somewhat noisy because it was right next to the elevator.
I did not like the location, not very securing feeling...and the signage is not large enough. The beds slept great and the staff and breakfast was great
Location and signage needed to be much larger
This property is described as downtown and in reality is nowhere near downtown. I read downtown meaning you can walk to many other downtown locations for dining.....you could walk downtown from this hotel but it is going to take you a couple of hours!!!
The staff was very efficient and helpful
Health Fitness area was poor. Broken equipment, no free weights - not adequate
The breakfasts were very good, especially when compared to Hampton Inn.
I couldn't get connected to the WiFi.
Bed was comfortable
The hotel was extremely clean and the staff was very nice and helpful. The breakfast was phenomenal also! Will definitely visit again!
Nice size room and a beautiful bathroom with nice size towels. Very nice tv. The air conditioner was a little loud at times we really enjoyed breakfast. Good location close to downtown but out of the hustle and bustle
Breakfast room could have been larger, but breakfast was good. Also an outdoor pool would have been beautiful
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