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797 East Henrietta Road, Rochester, NY 14623, United States of America – Show map
|Standard King Room with Roll In Shower - Disability Access|
|One-Bedroom King Suite|
|Standard King Room|
|Standard King Room - Disability Access|
|Standard Queen Room with Two Queen Beds||
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176 verified reviews
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Country Inn & Suites Rochester Brighton's staff speaks: Spanish, English
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Fitness Center, Hot Tub, Indoor Pool (all year), Library
Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
All older children or adults are charged USD 10 per night for extra beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 176 reviews
Value for money
Show reviews from:
This Rochester, New York hotel features free Wi-Fi and a fitness center and guest rooms with cable TV. The Greater Rochester International Airport is 3 miles away.
Score from 68 reviews Good
Located close to Interstate 90 and Interstate 390, this Henrietta hotel features free Wi-Fi and rooms equipped with plush bedding and a flat-screen cable TV.
Score from 136 reviews Good
Close to Interstate 390, this Rochester motel has Wi-Fi and rooms that feature a sitting area. Rochester International Airport is 1 mile away.
Score from 111 reviews Review score
This hotel is located 3 miles from downtown Rochester and one mile from Irondequoit. The hotel offers an indoor heated pool, gym, business center and rooms with 32-inch flat-screen TVs.
Score from 31 reviews Wonderful
The hotel was efficient. The room was just the right size and all the amenities we needed. The staff were friendly and helpful.
Hot tub was really small..two people filled it up.
Visiting University of Rochester. This hotel was in a convenient location. Bed was comfortable and room was quiet.
For the price I would probably stay at a newer hotel.
could not get a copy of receipt from front desk "because I booked on-line"?!?
breakfast was good, access to pool and exercise rooms late and early was nice
Sound on TV didn't work well Very low commode, small bathroom
Not a bad experience, but the dining area is very small and cramped for families.
We will stay here again
Very helpful and friendly staff, free cookies, what else could you want?
King bed had a queen matress cover which kept popping off during the night. Window was not installed correctly so you could feel a cold breeze at the bottom of the window. TV had lots of Cable channels but had no guide button so no way to see what was showing.
Was quite a nice hotel. Check in was a breeze, room was clean and comfortable, bed was huge. The fitness centre and swimming pool were nice features for the price. Microwave in the room was a nice touch. Breakfast had a reasonable choice for a budget hotel.
Had such a nice time. Clean rooms friendly staff great pool excellent breakfast!
Mold in the bathroom. Cold breeze coming in the window.
Staff taking care of my needs almost immediately
Service and supplies non existent
Location was around lots of restaurants and shopping since their continental breakfast sicked and bed was clean and comfy even before our sheet changes and Lysol
One one major flaw. Through all of the snow the entire parking lot was covered in ice. Normally not a big deal considering, but all other lots and roads were clean and dry. Very unsafe.
Very clean and accommodatin. Highly recommended other then the one negative...
The corners and the bathrooms are a little dirty as well as the wallpaper was peeling off in the bathrooms other than that absolutely no complaints
The front desk staff as well as the maintenance folks were fantastic. The facility looks like it's been renovated or updated. The bedding and furniture seem to be more modern.
Bathroom sink was outside of the bathroom as you come into your room and the bathroom light was on the opposite wall behind the bathroom door No regular coffee to be found only decaf Very poor selection of TV channels Pool was small, area very loud, hot tub was the size of a dime, pool room floors were very slippery (dangerously so) I was nervous about just how clean the pool and hot tub were. At check in, no friendly greeting, no smile, no "enjoy your stay" comment -- very poor customer service Called down to the desk to ask for milk to be brought to our room for our morning coffee and was told there was no service to the rooms (only for towels I was told) Little bar fridge had no freezer section Three small pillows on a Queen bed as opposed to two proper Queen size pillows Parking lot not properly cleared of snow Entrance to the hotel not cleared of snow
Wifi was good and was pleased to see lots of places to be able to plug in to. Complimentary breakfast was very nice with a nice selection and quite comparable to the better hotels.
All was wonderful. Amazing breakfast.
Breakfest in mornings had fake eggs . Everything else was great
Fitness room was quite warm and no heat control. Signage isn't great for exactly were to turn from the main road or to get over to the hotel once you make the turn.
Was impressed we received phone call day before arrival that pool and hot tub were closed for unexpected repairs in case that impacted our plans. Friendly staff, nice selection for breakfast. Great to have hot water and assortment of teas available in lobby as well as fruit and cookies.
The pool was down after I told the kids that's why we picked this motel. Hot tub was off and cold. Door knob fell off leaving us almost stuck in the room. Brown sugar needed a drill to loosen. Wi-Fi intermittent on and off (not real bad tho).
The staff was great and trying to accommodate. The pool was down and arrangements had been made to go to the nearest motel with a pool (not the best in temp in the teens, but we made the best of it).
Finding the entrance in the snow the driveway was a small opening through a huge snow bank
Staff friendly , very quiet and peaceful, clean
My elderly mom was was with us. We got her handicap accessible bath, but the bathroom was very cold for her. Also, the bathroom needed more lighting. If I went back with her, we'd get a regular room for her
Nice friendly staff -very courteous & helpful. Nice touches like cookies, fruit and coffee/tea/hot chocolate in lobby 24/7. Clean room. Good breakfast
Small pillows. Too much noise between walls in rooms.
Everything was as expected! Wonderful.
Staff seemed disinterested chatting with each other during check in Hard to distinguish staff from guests Bathrooms were ridiculus light switch on out side if bathroom bathroom awkward rooms very small Other quest wouldn't be quiet so ,hockey thing ,we went to another hotel they would settle down Kids in pajamas wandering in hall and in lobby I'm so upset I haven't responded I'm going to dispute my room charge on Amex It's was ridiculus!!!!
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