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797 East Henrietta Road, Rochester, NY 14623, United States of America – Show map
|Standard King Room with Roll In Shower - Disability Access|
|One-Bedroom King Suite|
|Standard King Room|
|Standard King Room - Disability Access|
|Standard Queen Room with Two Queen Beds||
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35 properties in Rochester
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183 verified reviews
They speak 2 languages
Country Inn & Suites Rochester Brighton's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
All older children or adults are charged USD 10 per night for extra beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 183 reviews
Value for money
Show reviews from:
Located a 13 minute drive from the Greater Rochester International Airport, this DoubleTree hotel is one mile from the Rochester city center. Guests can enjoy an on-site fitness center and indoor...
Score from 30 reviews Very good
Featuring fitness and laundry facilities, this hotel is a 13-minute drive from downtown Rochester, New York. Free Wi-Fi access is available.
Score from 50 reviews Excellent
The University of Rochester is one mile from this New York hotel. Guest suites include full kitchenettes and free Wi-Fi while the hotel features an indoor pool with jacuzzi.
Score from 132 reviews Excellent
The Courtyard Rochester East / Penfield is located 13.5 miles from Rochester Airport. It provides a complimentary airport shuttle service, and offers spacious rooms with free Wi-Fi and flat-screen...
Score from 16 reviews Very good
May 22, 2015
The staff was accommodating, the room was small but very clean. The hotel was close to the airport, which was why I chose it. Overall I had a good experience.
May 21, 2015
May 19, 2015
Old and tired hotel. Compared to Staybridge at the same rates, this is way below par.
Location is in highway.
May 18, 2015
The room was small, and there were scuff marks on the furniture, walls, and even on the door near the lock. While overall, the place seemed safe, for the price the feel was way too "budget".
The staff - friendly and helpufl
May 17, 2015
The staff person working day shift on the 16th.
Breakfast and location.
May 17, 2015
they did not have enough staff to adequately manage the facility they were amazing trying to do their best
the staff was wonderful
May 13, 2015
While I was there I found out a Family member had passed on. I got up at 5:30 to make my 3 hour trip back home & I went into the breakfast area & a young, heavyset lady came out of the kitchen & asked what I wanted & that area didn't open until 7am. I told her I had to leave at 6:45 & if I would be able to eat before I left & that a Family member had passed. She was rude & sharp & said the sign says 7:00, no exceptions. I turned & walked out. When I went by at 6:45 she wasn't at the desk as I wanted to hand in my keys & check out. I waited almost 5 min, then she came out of the kitchen area & I checked out. Customer Service--- there was none with her (the man the night before & the elderly Lady was very nice but the young one, a smile on her face---- there was none. Sorry, but I wasn't happy as I had to stop along the way & pay for something to eat.
Room was clean, Bed was comfortable & use of the computer was handy
May 3, 2015
Overall good but when my son attempted to make a waffle by himself he did it wrong and a staffer called him stupid. When I went to find the staffer they could not be found.
April 21, 2015
The hotel was efficient. The room was just the right size and all the amenities we needed. The staff were friendly and helpful.
April 21, 2015
Hot tub was really small..two people filled it up.
Visiting University of Rochester. This hotel was in a convenient location. Bed was comfortable and room was quiet.
April 8, 2015
For the price I would probably stay at a newer hotel.
April 7, 2015
could not get a copy of receipt from front desk "because I booked on-line"?!?
breakfast was good, access to pool and exercise rooms late and early was nice
April 7, 2015
Sound on TV didn't work well Very low commode, small bathroom
April 7, 2015
Not a bad experience, but the dining area is very small and cramped for families.
We will stay here again
March 29, 2015
Very helpful and friendly staff, free cookies, what else could you want?
March 26, 2015
King bed had a queen matress cover which kept popping off during the night. Window was not installed correctly so you could feel a cold breeze at the bottom of the window. TV had lots of Cable channels but had no guide button so no way to see what was showing.
Was quite a nice hotel. Check in was a breeze, room was clean and comfortable, bed was huge. The fitness centre and swimming pool were nice features for the price. Microwave in the room was a nice touch. Breakfast had a reasonable choice for a budget hotel.
March 21, 2015
Had such a nice time. Clean rooms friendly staff great pool excellent breakfast!
March 20, 2015
Mold in the bathroom. Cold breeze coming in the window.
March 15, 2015
Staff taking care of my needs almost immediately
March 10, 2015
Service and supplies non existent
Location was around lots of restaurants and shopping since their continental breakfast sicked and bed was clean and comfy even before our sheet changes and Lysol
March 8, 2015
One one major flaw. Through all of the snow the entire parking lot was covered in ice. Normally not a big deal considering, but all other lots and roads were clean and dry. Very unsafe.
Very clean and accommodatin. Highly recommended other then the one negative...
March 8, 2015
March 3, 2015
The corners and the bathrooms are a little dirty as well as the wallpaper was peeling off in the bathrooms other than that absolutely no complaints
The front desk staff as well as the maintenance folks were fantastic. The facility looks like it's been renovated or updated. The bedding and furniture seem to be more modern.
March 3, 2015
Bathroom sink was outside of the bathroom as you come into your room and the bathroom light was on the opposite wall behind the bathroom door No regular coffee to be found only decaf Very poor selection of TV channels Pool was small, area very loud, hot tub was the size of a dime, pool room floors were very slippery (dangerously so) I was nervous about just how clean the pool and hot tub were. At check in, no friendly greeting, no smile, no "enjoy your stay" comment -- very poor customer service Called down to the desk to ask for milk to be brought to our room for our morning coffee and was told there was no service to the rooms (only for towels I was told) Little bar fridge had no freezer section Three small pillows on a Queen bed as opposed to two proper Queen size pillows Parking lot not properly cleared of snow Entrance to the hotel not cleared of snow
Wifi was good and was pleased to see lots of places to be able to plug in to. Complimentary breakfast was very nice with a nice selection and quite comparable to the better hotels.
February 28, 2015
All was wonderful. Amazing breakfast.
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