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Show map Best Western PLUS Hobby Airport Inn and Suites

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Newest reviews for Best Western PLUS Hobby Airport Inn and Suites

  • Kyoungho
      United States of America
    August 11, 2014

    LOCATION

    NO DISLIKES

    10

  • Carolyn
      United States of America
    August 10, 2014

    The rooms were clean, comfortable. Lobby was clean and quiet. Breakfast was hot and delicious!

    10

  • David
      United States of America
    July 31, 2014

    The hotel has a policy that if you check in before the 3pm time they charge you $10/hour until 3pm. They were not very busy when I arrived and I am sure three extra hours in a one of the rooms was not going to hurt it. I will never stay here again.

    6

  • Colleen
      United States of America
    July 25, 2014

    the hotel was very clean, the people working at the front desk were very polite and accommodating. Perfect location!

    10

  • Monica
      United States of America
    June 23, 2014

    comfortable and clean

    water in shower never got hot enough.

    10

  • James
      United States of America
    June 6, 2014

    room

    the breakfast double charged(was corrected)

    7.1

  • Kevin
      United States of America
    June 4, 2014

    Nice new hotel, very close to Hobby and reasonable. Nice staff.

    No dining unless you have a car, rough area. Last time I was there the airport shuttle driver was late.

    10

  • Anonymous
      Canada
    June 4, 2014

    Location to reliant center.

    8.3

  • Anonymous
      United States of America
    May 27, 2014

    modern facility, convenient location, price, friendly staff

    coffee, cold food at breakfast, bed linens low quality, wake up call---rang once and then hung up, luckily I was already awake or I wouldn't have woken up

    10

  • Anonymous
      United States of America
    May 25, 2014

    i liked the room. the breakfast was good. it was close to hobby.

    i did not like one of the front desk staff.

    7.9

  • Jimmy
      United States of America
    May 22, 2014

    Very friendly staff.

    9.2

  • Marisa
      United States of America
    May 19, 2014

    Comfort

    10

  • Anonymous
      United States of America
    April 5, 2014

    Cleanliness, courtesy staff, convenient location to airpt & car rentals.

    9.6

  • Kelly
      United States of America
    April 4, 2014

    I was arriving very late, i called to make sure there was a shuttle available after 11pm. I was reassured there would be one. I was traveling alone from MN to visit my dying Grandfather. When I arrived at airport shuttle pick up spot, shuttle never came. An airport info worker called hotel (about 1130pm) he was told a shuttle was on its way. I waited another 40 minutes. Then called hottel myself. They told me the shuttles stop running at 10pm. I was upset and repeated what the airport man said. The hotel clerk said oh well, we dont have one right now. I told him why i was here and that i was female out here alone. He had no compassion or solutions. I told him to cancel my reservation because i have no way to get there. I had to stay somewhere else. After returning home I called Best Western to explain my situation. The manager said well thats too bad. You should have called a taxi. We are still billing you for your room. I have never called or riden in a taxi and do not know anything about them or how to get one. If there is something you can do to help resolve this situation please help. thanks

    2.5

  • Jannai
      United States of America
    March 27, 2014

    close to airport and clean

    wi-fi connection was horrible couldnt get it

    7.5

  • Ellen
      United States of America
    March 27, 2014

    obviously recently updated, much to our very pleasant surprise! Everything was high-end, clean, and new. And quiet. Staff very nice and helpful. Really a great spot!

    TV in breakfast room was set to Fox News. Really?? How am I supposed to enjoy my food listening to that garbage!

    9.2

  • Anonymous
      United States of America
    March 25, 2014

    nice clean and new room close proximity to the airport

    Hard to keep a WiFi signal in the lobby. Also, breakfast should start earlier, maybe 6 a.m.

    9.2

  • Anonymous
      United States of America
    March 18, 2014

    Shuttle was late and rude. Tried to get a crib and they weren't sure the sheets were clean. No access to food or restaurants. Staff initially wanted us to get our own crib.

    3.3

  • Anonymous
      United States of America
    March 15, 2014

    Location, free shuttle

    Because I had an early flight, I didn't get to partake of the 'free breakfast. They could put out a post of oatmeal and some fruit for the early risers.

    8.8

  • Bertha
      United States of America
    March 12, 2014

    Everything. The rooms were very nice and clean. I really enjoyed my say.

    10

  • Julia
      United States of America
    March 12, 2014

    Very handy to the airport. Rooms were spotless, bed so comfortable, great breakfast. Highly recommend.

    10

  • Stephanie
      United States of America
    March 11, 2014

    the beds were have good and the room was very clean and the bathroom was nice. the guy Devin at the front desk was very nice and helpful. i would stay there again while in houston.

    nothing.

    10

  • Michael
      United States of America
    March 4, 2014

    clean, well run, breakfast had a good exspierence

    8.3

  • Jacquelyn
      United States of America
    March 4, 2014

    Beds and breakfast

    10

  • Jon
      United States of America
    February 20, 2014

    Liked that this hotel had a service to take people to a long list of restaurants if need be. All people there were friendly and very helpful. Breakfast was great too!

    Liked everything.

    10

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