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Newest reviews for Courtyard Chicago O'Hare

  • Fred
      United States of America
    September 16, 2014

    everything.

    7.5

  • Michele
      United States of America
    August 21, 2014

    From the shuttle driver to the room. Everything was great about this hotel. Would stay there again.

    Nothing

    10

  • Luisa
      United States of America
    August 20, 2014

    The cleanliness room.

    The terrace or balcon loud for the traffic.

    10

  • Anonymous
      United States of America
    August 20, 2014

    I liked the location. The convenience of having breakfast, 24 hr coffee and dinner in the lobby was good - the prices were high but it was easy. Free parking in a safe well lit lot was a plus.

    Our rooms were not ready on time. The staff promised they would be ready in 15 minutes, an hour later we were still waiting - we had to call again and it was finally ready about 2 hours after promised. Had to call repeatedly for housekeeping (extra towels, etc)

    6.7

  • Anonymous
      United States of America
    August 19, 2014

    beds were great

    most hotels of your level have free continental breakfast, wish you had provided that

    8.8

  • Yating
      China
    August 8, 2014

    There were shuttles from the airport when arriving and to the CAT when living.

    The restaurants are a little bit far without a car.

    8.3

  • Jessica
      United States of America
    July 22, 2014

    The facilities are clean and pretty large for the area. Great pool and hot tub, wonderful courtyard setup, and friendly staff. The shuttle to and from the airport were also well appreciated to make our travels more comfortable.

    We experiences quite a bit of confusion between shift changes when the concierge staff did not communicate well with one another. We had to shuffle our plans at a few untimely moments because of a shortage of shuttles to and from our convention as well as a misplaced sign up sheet. The manager made great strides to accommodate for these shortages.

    9.2

  • John
      United States of America
    June 29, 2014

    Everything but the location

    The location next to highway

    6.7

  • Latanya
      United States of America
    June 17, 2014

    Very courteous and helpful staff. Everyone greeted you with a smile. The location was great and we had a very comfortable stay. We would definitely stay here again

    10

  • Robert
      United States of America
    March 28, 2014

    To much money to leave car while gone

    7.5

  • Cheryll
      United States of America
    February 16, 2014

    The room itself was nice and clean no problems at all. Having the shuttle available was wonderful and the drivers were very friendly.no

    Not having a microwave in the room.

    10

  • Anonymous
      United States of America
    January 28, 2014

    I loved the close proximity to the casino. Parked at the hotel and walked over to the casino!!

    There was no complimentary breakfast.

    7.9

  • Joe
      United States of America
    September 25, 2013

    Room was very spacious and clean. I would definitely use this hotel again.

    I was quoted a price of $160 plus tax, they slipped a reciept under my door for $190, while checking my credit card statement I was charged $220, that is a big difference from the quoted price.

    7.1

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