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Show map Courtyard Chicago Wood Dale / Itasca

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Newest reviews for Courtyard Chicago Wood Dale / Itasca

  • Jaime
      Canada
    September 2, 2014

    Cleanliness

    Poor and slow breakfast service.no microwave in the room.

    5.4

  • Tammy
      United States of America
    September 2, 2014

    Everyone on staff was friendly and rooms were big and very clean. We also enjoyed the indoor pool and hot tub.

    The only negative thing i can say is we booked for 4 people and only got towels for 2. But had no problem asking for more!

    10

  • Peter
      Canada
    August 29, 2014

    Clean modern hotel that is close to the airport.

    Limited breakfast. They should change it to a breakfast buffet to speed things up.

    7.5

  • Lindsay
      United States of America
    August 24, 2014

    The staff is friendly and helpful. The room was clean and a really good size! We had our 16 month old in a pack n play and there was more than enough roomin the two Queen room. Really enjoyed the pool area as well.

    10

  • Anonymous
      United States of America
    August 22, 2014

    Didn't get much sleep due to the fact of all the love making that was going on. Holler back.

    9.6

  • Vinodkumar
      United States of America
    August 19, 2014

    price

    break fast is not free

    6.7

  • Mauricio
      United States of America
    August 7, 2014

    Thalia's customer service was exceptional; her willingness to help and accommodate us went beyond our expectations. The rooms were spacious, comfortable and pretty clean.

    10

  • Rachel
      Canada
    August 5, 2014

    Pool, jacuzzi, fitness room, fast wifi

    No breakfast included

    8.8

  • Samantha
      United States of America
    August 4, 2014

    newly remodeled

    housekeeping is missing the mark. needs improvement.

    7.1

  • Jennifer
      United States of America
    June 16, 2014

    The shuttle was awesome to and from the train.

    I would like a less crowed room had a king bed with the couch two feet away.

    7.9

  • Anonymous
      United States of America
    June 8, 2014

    Staff was friendly and helpful. We had an adjoining room and the other party got locked out with the security lock on the inside if the room. and it was quite late. Security came up and took care of the problem quickly. We didn't use the WiFi our days were spent in the city. The hotel is not far from the Woodfield Mall.

    Was looking for a place that would have a shuttle to O'Hare Airport, and didn't find out until after booking it did not. Marriott has a shuttle one could use for 5 mile vicinity but not the 9 miles it took to go to the airport. We stayed and showed our guests the city.

    9.6

  • Anonymous
      United States of America
    May 20, 2014

    Location front desk staff

    included breakfast took too long inadequately explained i.e., no coffee refills, large coffee not included, no clear explanation of what was included.

    7.5

  • Cheryl
      United States of America
    November 27, 2013

    The lobby was roomy with a fireplace. We enjoyed having doors opening out to the courtyard also with a nice individual patio and outdoor furniture with each of our rooms. It was nice to have a pool with a deeper end for adults and a roomy hot tub. It was a very clean facility and the employees were very nice and helpful. They even took the time to take a family portrait for us....they make you feel at home.

    I would suggest to update the blankets supplied with the sofa/sleeper , they were rough, and coming apart at the edges.

    10

  • James
      Canada
    October 25, 2013

    good service, free computer and printer, affordability, cleaniness

    no free breakfast

    7.9

  • Anonymous
      Netherlands
    October 16, 2013

    Quality of the rooms

    6.7

  • Anonymous
      United States of America
    August 20, 2013

    -rooms with balcony -pool and hot tube were awesome -free coffee in the morning -very nice staff -shower and toilet are separate from the washbasin this is good for groups

    need a car to drive to the park and ride to take the subway to Chicago

    10

  • Dean
      United States of America
    July 23, 2013

    price was great rooms were nice quiet clean

    didn't get an extra bed as requested

    8.3

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