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Waikiki Beach Area (0.2 miles) Waikīkī International Marketplace Shopping Center (0.1 miles)
Show map Courtyard by Marriott Waikiki Beach

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Newest reviews for Courtyard by Marriott Waikiki Beach

  • Ranjani
      Australia
    August 19, 2014

    Location was great. If service improved, it willb excellent pl to stay

    Very poor Cleanliness Service bad. Even though we booked for 4 in a room, towels supplied was only 2. Tea facilities not refilled. Washroom not cleaned everyday apart frm just taking towels n puting toilet paper

    5

  • Joshua
      United States of America
    August 6, 2014

    Loved how close this hotel was to the beach, the faculty was very helpful.

    8.8

  • Jimmy
      United States of America
    August 4, 2014

    Close to international markets place, Japanese Udon, vietnamese Pho, DFS Galleria(good for people whom gonna use strolley), Waikiki Shopping plaza 1 block away.

    On 7/30/14(night) there was a shooting about 4 or 5 block away. I stayed here 3 nights, using valet parking just 1 night but they automatically charged 3 nights( I have to go to front desk to make adjustments) so heads up.

    4.6

  • Kathleen
      Australia
    August 4, 2014

    Room Service was prompt and staff very nice. The bar area and pool was very nice. Staff always obliging and pleasant.

    Unfortuantely, our room faced a side street which was extremely noisy in the mornings. Leaf blowers, motor bikes, trucks, emergency services. We had the lot. Also a crying baby in the next room on queue at the same time each morning.

    8.8

  • Anonymous
      United States of America
    August 1, 2014

    Advertisement states free breakfast but staff stated that we did not qualify. Don't know if booking.com knows what they are talking about. The backside of hotel is shaky neighborhood.

    6.3

  • Joan
      United States of America
    July 30, 2014

    walk across street to get breakfast

    derelicts walking on side street, room was cramped and dirty, not enough towels, not what I usually get when staying at Courtyard by Marriott in past.

    4.6

  • Aijian
      China
    July 29, 2014

    adjacent to the shopping area. bus stop and supermarket are at neighborhood.

    at least 10 minutes walking distance to the beach.

    7.1

  • Anonymous
      United Kingdom
    July 17, 2014

    Staff customer service was excellent. Very friendly and helpful. The computer terminals are a great help and you can print if you need to, which is fab for online check in etc. The Wifi was good too, had no problems.The pool area was really nice and the bar overlooks the pool. Nice relaxing, casual place to have a few pre-dinner, pre-evening drinks. Has sport TV which was great as we were able to watch the world cup! Great location, v.short walk to various shops, restaurants, bars and beach. Has cafe, shop and Italian restaurant attached/in building. Ihop and ABC across the road. Bit noisy at night time, but hey nearly everyone is on holiday and, or out enjoying themselves! Hotel is clean and comfortable. Will stay here again, it has everything you need for a great stay.

    9.2

  • Anonymous
      United States of America
    July 14, 2014

    room off the street microwave comfortable bed

    would have liked a tub but the shower was very upscale. More than one set of towels every day.

    9.6

  • Anonymous
      United States of America
    July 9, 2014

    Staff, lobby, pool and bar. Front desk staff very nice.

    Although the room was comfortable and clean it was small in size.

    7.1

  • Bhupendra
      United States of America
    July 7, 2014

    For the price of $200/night, I still have to pay for parking. Also breakfast was not included. I haven't seen Marriott like this before. It's very unMarriott like property. I would never stay there in future.

    3.8

  • Anonymous
      New Zealand
    July 6, 2014

    The facilitates and location was good.

    I did not like the customer service at front desk. After having booked for room with breakfast included, it did not show in their system. Fortunately, I had the email from booking.com as proof but their customer service was pathetic. It required persuasion and call to booking.com and discussion with the manager before they accepted and did anything about it.

    6.3

  • Anonymous
      Spain
    July 4, 2014

    It is ok but nothing especial. For the same price ypu can get better hotels,nearest to the beach or more facilities.

    33$ for day parking

    5.8

  • Alan
      United States of America
    July 2, 2014

    Great, helpful staff. Public areas very nice. Parking valets efficient. Bed was good.

    Room was the smallest, by far, that we've ever stayed in!!! Only 2 feet on each side and the foot of the bed,so it was difficult to move around the room. And, of course, there was no room for luggage. Not good for the price we paid.

    7.9

  • John
      United States of America
    July 1, 2014

    Comfortable bed, good location

    Sand all over couch-clearly hadn't been cleaned. Very slow elevator. Not enough towels for two people.

    5.4

  • Monika
      Poland
    June 30, 2014

    Nice and helful stuff. Quite good localization.

    Crazy small bathroom and cleaning service is not perfect.

    6.7

  • Lu
      France
    June 30, 2014

    The location is good. Easy for bus taking and shopping. Waikiki beach is within walking distance.

    The shower space is rather small.

    7.9

  • Kelly
      United States of America
    June 25, 2014

    The staff is excellent. Heidie helped us and was great. The location is good because it's close to the main strip in waikiki minus the noise. The pool was nice and clean and my kids loved it. Housekeeping responded to requests promptly Close by to Kalakaua avenue where most of the fun and the "waikiki strip" is. Breakfast at Spada was included and they had nice food. Many places in the lobby to relax. Lobby is very clean, nice, and modern Free wifi was fast Refrigerator was big and held a lot of our left over food and drinks we got from the next door ABC store which had everything

    The price was not worth the room. We reserved a king sized 1 bedroom. When we arrived all they had were double beds in a 1 bedroom. Heidie helped us out and found us a King bed but it was in another tower, separate from where everything was so we said no. She then found us a queen 1 bedroom but it was handicap accessible. We didn't mind that at first so we took it. When we got to the room it was disappointing. There were rips in the curtains, the carpet floor in front of the bathroom was soaking wet since it is handicap accessible, the paint was scratched on the walls and doors, and there were only 2 towels. We called housekeeping and got more towels but they removed our extra towels the next day and we had to call again. They ran out of cribs even though we requested 2 weeks before. We paid over $600 for 2 days here and for what the room was like I don't think that price was fair. BUT the staff is great. My family's biggest and only problem was really the look of the room. Oh! and we were on the 14th floor and had a partial view of the ocean which was great BUT it is the nosiest place at night...ever! I could hear people shouting all the way on the street from the 14th floor!! We've stayed here before and ironically we didn't hear a thing but that's because our last room was on the 3rd floor. I guess the closer you are to the street, the less you hear???? Weird. Oh and there's a gay bar next door to the hotel so that might have added to the noise

    6.7

  • Lima
      United States of America
    June 25, 2014

    Everything

    Nothing that I can think of

    10

  • Kevin
      United States of America
    June 21, 2014

    not much about this hotel I liked

    The parking and the price of parking while there is no other option. The 1st room had black mold on the ceiling, a dirty shower with left over soap from the previous people. The towels are cheap and thin. We purchased a breakfast inclusive room and the desk could not find that information until after breakfast so one was wasted. The room and the bathroom are small and WAY overpriced.

    3.3

  • Noma
      United States of America
    June 15, 2014

    Friendly, helpful staff

    Noise outside

    7.9

  • Janet
      New Zealand
    June 14, 2014

    Comfortable bed fast elevators clean gym

    Rooms and bathroom a bit small but adequate

    8.3

  • Anonymous
      Belgium
    June 11, 2014

    - some of the staff members were excellent

    - at check in I was told that if I did not pay ten dollars for a "premium room" I would get the only other room available, this room would be "noizy and small". I refused to pay and was upset by this way of dealing (furthermore the person next to me checking in had choice out of multiple rooms). The room I got was small, dirty, the wardrobe and lamp was broken and it was increadably noizy. I felt very angry about this almost criminal way of dealing

    5

  • Alexis
      United States of America
    June 11, 2014

    Everyone was very nice & helpful ...

    no cons

    10

  • Joshua
      United States of America
    June 11, 2014

    Staff was great and the hotel was located within walking distance of almost anything you could ant or need. Pool was beautiful, well maintained and had free ice pops! The bar had great happy hour drinks.

    The air conditioner was set to 59 degrees Fahrenheit the entire trip but room was always warm. Thats the only complaint, great place.

    8.8

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