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55 Lee Road, Lenox, MA 01240, United States of America – Show map
Excellent location – rated 9.6/10! (score from 24 reviews)
Rated by guests after their stay at Cranwell Resort, Spa and Golf Club.
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19 properties in Lenox
Including hotels, apartments, villas and more.
24 verified reviews
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Website and customer service in English (US) and 41 other languages
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BBQ Facilities, Outdoor Pool
Tennis Court, Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:30 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
All older children or adults are charged USD 50 per person per night when using existing beds.
Any additional older children or adults are charged USD 20 per person per night for extra beds.
One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 24 reviews
Value for money
Show reviews from:
In the scenic hills and countryside of the Berkshires in Hancock, Massachusetts, this hotel offers endless recreational activities and many of the comforts of home.
Score from 200 reviews Very good
This Lenox hotel is about 2.5 miles from the Pittsfield Municipal Airport. It features free daily breakfast, and an outdoor and an indoor pool with a hot tub.
Score from 293 reviews Very good
Featuring an indoor swimming pool and a fitness center, the Berkshire Mountain Lodge is in Pittsfield. Free Wi-Fi access is available in this lodge.
Score from 95 reviews Wonderful
The Black Swan Inn is conveniently in the foothills of the Berkshire Mountains.
Score from 65 reviews Very good
Beautiful location. Tavern was fun
Arrived to our room and closet door was off the track just hanging. Said they would fix and didn't. Kids running up Nd down stairs til 10 pm above us. Next day are room wasn't vacuumed and the bathroom sink was only thing in bath cleaned. Shower was never touched. Bathtub did not drain. Mansion for wine tasting wAs filthy. For 400 a night it wasn't worth it. They charge u for outside looks and location. I wipes my hand over pictures on our room and it was full of dust. Stayed at holiday inn next night and it was nicer than cranwell.
Tremendously clean Pretty surroundings Fabulous omelette chef at breakfast Beautiful hotel room in recently constructed building on the grounds
1) While the outside was lovely, there was no place on the grounds to sit outside and enjoy it. On all the grounds I spotted 2 random adirondack chairs and a small bench. 2)My daughter and I were traveling alone and no one asked us if we needed help with our bags (we're talking over $400 a night) 3) there was an outdoor pool but it was strangely small-time, with the scent of grill cooking from a little tavern wafting over it - but no food service from the tavern. 4) restaurant service - oh my god - I was seated at a table next to a window where the hostess could see a massive house fly was buzzing (keep in mind there were open tables elsewhere in the restaurant) - I asked her if she would get rid of it and I think that was even more disgusting in retrospect. The waitresses seemed to be of two minds about pouring coffee - they didn't really want to but knew they had to when asked - same thing with the water. 5) The view from the back of the grounds, which was once unobstructed mountains, is now scarred by a close suburban-style row of McMansions -- where people evidently just live for the summer. So - before your eyes get to the view - you have to see this high-end suburban development - where the inhabitants have evidently paid more than you have to enjoy the scenery. Crazy. And not attractive. 6) There was an underlying gloominess among the staff - like they didn't really like their jobs, but there wasn't anything else they could do in the area. 7)Unless you are an insanely avid golfer or someone else is paying for your stay, don't bother.
Nice facilities. Amazing gym, pool, tennis courts. Beautiful dining area, bar and lounge.
Priced high for quality, design and upkeep of the room we were given. Cleaning staff has not been trained to understand "do not disturb" signs included with their rooms. Dining staff is marginally trained.
Setting, room was spacious and comfortable, close to Lenox town center, friendly staff
Food at Mansion and breakfast a bit stodgy
Very good location. Nice room -- though not spectacular.
For $400 per night a guest should not be in an un-staffed out-building. Power went off for 8 hours and there was little support and no accommodation -- not even waiver of the resort fee [which is $14 per day regardless of whether you use the facilities.]
Room was dated and in need of renovation. Lounge / Restaurant area personnel were not very welcoming ......service was slow and impersonal; however, we both enjoyed the actual meal. Overall, very disappointed, considering we visit the Lenox area quite often, and were looking forward to our first stay at this highly recommended resort.
Staff was very helpful and cordial. Our room was clean and comfortable. The grounds are well kept and beautiful. There is a feeling of serenity and happiness at the Cranwell
The staff, the grounds, location, Ray, the security guard, came to our rescue with the plunger, at 2:00AM
Our first room
Staff was very helpful.
Wi-fi was not working.
Location! Very good food. Loved the spa.
I liked everything. A highlight was the spa with Jacuzzi and sauna. The views were spectacular. A relaxing and wonderful get away from it all. Can't wait to get back.
It was all good.
The beautiful scenery.
The indoor pool was closed due to cleaning. Too cold outside for the outdoor pool. The food sucked at Slone Tavern.
People were nice. Beautiful setting. Breakfast good.
Room small. Looked out to roof. Drinks at bar watered down.
We loved the beautiful location, so close to Tanglewood and other destinations. From the moment you arrive, you feel a great calm at the Cranwell. This is an ideal place to relax and un-wind. The room was superb as well as the breakfast menu. We plan to return here for a stay.
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