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Cresthill Suites Albany
1415 Washington Avenue, Albany, NY 12206 – Show map
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34 properties in Albany
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88 verified reviews
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Cresthill Suites Albany's staff speak: English
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BBQ Facilities, Outdoor Pool
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is needed).
Shuttle Service (surcharge), 24-Hour Front Desk, Laundry, Business Center, Fax/Photocopying
Newspapers, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to three children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years is charged USD 10 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Cresthill Suites Albany accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 88 reviews
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Beautiful suites, great staff and very good, hot breakfast!
There was nothing, it was all good!
Two bedroom, two bathroom suite with excellent layout, in a great location. After a long day travelling, it was convenient to cook after buying ingredients at a nearby Super Walmart. Nice amenities in bathrooms. Ample free parking.
Need more pots to cook a full meal, but we managed. Only four of everything e.g. plates, cutlery, but all very clean.
I have to pay a full day for a couple of extra hours that I stayed there. They put me in a room that you hear traffic all night long on the highway. The service at the front desk was a bit snippy.
Good size rooms. Nice quick breakfast. reasonable price.
Rooms were large and comfortable. The staff was attentive and very responsive. The wifi was good. The continental breakfast was not great, but adequate. A similar quality dinner on weekdays was nice. Don't expect luxury, but if you're looking for value and comfort this place can't be beat.
The A/C unit was leaking onto the floor.
The staff was very helpful and courteous. There was plenty of space in the suite and having a full kitchen was very convenient. Great place for a family on a budget.
The bedding (especially comforter) felt like a low quality or has been there for a long time. The pillows were not in great shape either. They would do well to replace all of their bedding to something newer/higher quality.
Our room was very spacious. It is very convenient for us to visit the university. We also liked the light dinner in the lobby. Salmon was excellent. We would definetely consider staying at Cresthill in the future.
Our room seemed a bit dusty and a little pet hair around. Did not like hallways that were not air conditioned. Musty smell when not properly ventilated. Inside elevator too noisy and a little slow for only three floors.
I liked the location to the Mall and SUNY Albany. The morning breakfast and evening social were great. It was clean and comfortable and felt like home.
The front desk staff were not at the front desk any time during my stay. You had to get their attention. Also were not very friendly or attentive.
The rooms were very nice and staff was helpful.
Too few chairs and lounges by the pool.
rooms what not clean very well . there were streaks all over any glass like a wet rag was used ti clean them. Air conditioner leaked. bathtub was dirty on the bottom textured surface. limited kitchen supplies. Wifi was never a good conection and was not secure.
Iocation: very handy to major highways such (I-90 and I 87). Love having a living/sitting room and kitchen. It was quiet when the windows were shut. Staff were very friendly. The 3-day deal was very fair.
Because of its proximity to highways, we always heard the distant hum of traffic. Our room (studio king) slightly smelled stale. Maybe b/c of the AC? Pool was so small, it was more for sitting in rather than swimming.
Friendliness of the staff
Very spacious room with good facilities. Complimentary drink and snack.Staff were very friendly.
there were dirty dishes in the microwave and the room was a little run down.
Great rooms very quiet
Had a good rating (above 8), but hard to see why. The only good thing was that there were enough parking spaces...
Rooms incredibly noisy due to highway right next to it. No soundproofing. Building, hallway and rooms smelled of cigarette smoke. Furnishing was worn and avid with questionable marks and spots... After having changed rooms, I couldnt sleep due to water drops falling at 3 am onto a metal railing. It wasnt raining so it must have been water from the upstairs neighbours airco unit. Very loud and unable to make it stop. One of the worst nights ever.
One of the only "suites" hotels I have found that has not only a microwave and cooktop, but an oven. Staff was excellent! Location very close to I-90 made it easy to get to where you needed to be.
Still have some smoking rooms.
Close and convenient location to SUNY Albany
Room size good. Room was comfortable and well equipped.
Large suites, clean, comfortable couch, kitchen facilities
Breakfast cleaned up at 9:45am, when I arrived nothing to eat or drink. Advertised being open until 10am. Told we could c h arge our rooms to separate credit cards, but both were already charged to my card at checkout by the same person.
Room was fairly clean but was very comfortable
Rooms that we had could have been a little cleaner. Shower head was way to low and my sons are only 6' tall. We had family there in four rooms.
Kitchenette is great and well stocked for simple cooking.
The hotel is beautiful. I had a suite and it was very nice, but absolutely not worth the headache and hassle I went through with the employees! There are plenty of other extremely nice hotels in the Albany area, so choose another one!!!
There was a major mix-up and my reservation had been cancelled somehow despite the fact that they had charged my card in advance, which they were not supposed to do according to booking.com's website. The woman at check-in was very rude and ready to send us away. I had to demand to speak to a manager and finally was given a room. There was no apology from them. Then, they tried to charge me even more for the room when I was checking out. Very poor customer service and will not stay there at all. I am also not booking hotels through Booking.com again because I got no response to an email when I questioned the early charge from the hotel. I will be complaining to the bbb and ag regarding both the hotel and booking.com and will also be complaining to the hotel's corporate headquarters. All around horrible experience!!!!!
We had a bedroom suite. There was plenty of space and the two bathrooms were a definite plus. It was quiet and comfortable. I would stay there again if I ever had to return to Albany.
The breakfast had few choices and the coffee was bad
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