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Newest reviews for Crestwood Suites of Denver - Aurora

  • John
      United States of America
    August 14, 2014

    Nothing

    Rude staff, NO staff at all after 11pm, nasty, dirty hallways, with kids running around all night, shady characters throughout hotel made me feel unsafe. Drug use and sales going on. It was a BAD experience even for the value. I should have paid attention to the other reviews and spent the extra $9/day at another hotel. Property looks great from the outside, but inside it's a disgusting mess.

    2.9

  • Amy
      United States of America
    August 10, 2014

    Room were nice. Like a kitchenette.

    Beds were hard. Staff wouldn't let us use any more pillows.

    4.2

  • Jaycee
      United States of America
    August 10, 2014

    Having a complete kitchen with dishes, desk to study or work, comfort.

    Thin blankets, cigarette burn holes, not having staff at the front desk 24hours.

    5.8

  • Bruce
      United States of America
    August 8, 2014

    Nothing

    Room was trashed, bathroom door was held to gather with tape. Bathtub had a hole in it also observed groups of people roaming the halls along with the overwhelming smell of pot coming from rooms as you walked by.

    2.9

  • Frank
      United States of America
    July 31, 2014

    It is conveniently located.

    Everything else sucked, beds were very uncomfortable. Big dog barking in the room next door. Kids running up and down the hall above us. Remodeling going on, construction noises early in the morning.

    3.8

  • Anonymous
      United States of America
    July 24, 2014

    Room was okay but the entire floor was a messy construction site.

    Staff ignored me at counter. Never even looked at me much less said hello! I had to ask to be heard.

    5

  • Kimberly
      United States of America
    July 23, 2014

    The bed was comforable, fridge in the room was cold.

    While walking through the halls on the way to our room, they had put all their trash in a hall closet, left the door open, and it stunk. It looked as though no one had the consideration to take it out of the closet ever. It was so full, I'm not sure they could have shut the door. It was disgusting.

    5

  • Jim
      United States of America
    July 22, 2014

    Staff was courteous and helpful. Cost was reasonable.

    Facilities were under repair and remodeling. Looked like maybe new owners had just taken over. Ice maker had no ice.

    5.4

  • Sheryl
      United States of America
    July 20, 2014

    the location was good for me

    dogs barking

    5

  • Mallan
      United States of America
    July 18, 2014

    I liked the kitchen I liked the pull out couch I liked the location

    I didn't like the wifi. I didn't like the phone reception. I didn't like the fact that the towels were limited. Any hotel that has supply issues shows how well the management is running the hotel.

    5.8

  • Anonymous
      United States of America
    July 17, 2014

    Arrive before 11 PM as the place closes and you can't get in nor access your room (delayed plane flight). Late night people hanging outside entrance smoking so the lobby smelled as well. I felt unsafe and the place felt dirty in the lobby.

    3.3

  • Eric
      United States of America
    July 15, 2014

    Noise. .weed smell..bad smell in room..room was dirty

    4

  • Anonymous
      United States of America
    July 15, 2014

    Location Price Location near Rosie's Diner

    Transient workers and folks who lived at the motel. Many of these folks seem to own dogs who also live on premises. It was noisy.There was no mention of this on the bookings site.

    6.7

  • Kishawn
      United States of America
    July 13, 2014

    The area. One of the staff members let us change rooms with no problem.

    The place was disgusting. In our first room, the room was not even prepared even after we showed up 2 hours later and check in.There was paint all over the floors, animal hair everywhere: on the beds on the floor, stains on the uncovered pillows,I use coffee Pouch on the counter...There was no paper in the bathrooms. The staff said there was no more toilet paper. We had 2 go to Dollar Tree to buy some. The front desk closes, so if you need anything in middle of the night it was too bad. Came In one night, And our room keys did not work. No explanation was be given as to why. We had no iron in our room. We even came in one night and there was a bail bondsman in the lobby with one of the guests.

    3.3

  • Matthew
      United States of America
    July 10, 2014

    Not a thing. All was bad!

    The first room we checked into was dirty...hair, dirty counters, stains on sheets, floor has pet hair and dirt all over not vacuumed, musty smelling . Got new room and was a LITTLE better. Still dirty, missing cabinets, holes in comforter, musty smell, ac knows were broken so it was on 24/7 so window had to be open or we would have froze to death. Asked front desk for toilet paper, a reasonable request, I am told they are out, seriously? Had to go to the store to buy my own TP. Place was the worst. Don't do it people.

    3.3

  • Anonymous
      Thailand
    July 6, 2014

    price

    - no 24 hours service. - customer make a loud noise at night. - a lot of pets in hotel.

    4.2

  • Merle
      United States of America
    July 4, 2014

    My husband stayed there three nights. They wouldn't give him dishes until his last night there he has special dietary needs and I called before booking to make sure he had dishes. They also couldn't get towels. The place was run down the staff unhelpful. Wont stay there again

    3.3

  • Marni
      United States of America
    June 18, 2014

    Very comfortable accommodations!

    9.6

  • Jimmy
      United States of America
    June 17, 2014

    Right by the highway

    Tha hotel Smelled bad,blankets had holes,elvators was old n should not b used

    5

  • Ronald
      United States of America
    June 8, 2014

    Exterior looks ok. Low price.

    This is the worst hotel I have ever been in. The room was very dirty and smelly. The halls are loud. I would not recommend it if you are on vacation or have children. This is not a hotel to stay in for comfort, but it is a hotel if you are needing a cheap place to stay.

    4.2

  • Paula
      United States of America
    April 30, 2014

    I didn't get my pillows as there was only one in my room and I book for two people, the desk clerk told me they don't have extra pillows. The room only had one person to sit at the table/counter but should have two as j book for 2 adults, the microwave did not have a plate so I could put food/coffee in to warm up and told hotel clerk and was told she didn't know what to tell me. From 10:45 pm to 2:23 am someone's dog kept barking and I tried to call the front desk several times and no one answered. I called in the am when I left and left my name and number with desk clerk and was told she would give it to the manager and have him call me. To this day I still have not received a call( 2 days later). I am a regular there and I know how it used to be and sorry to say that since new management took over the staff is poor with their customer service skills.

    6.3

  • Shelley
      United States of America
    April 12, 2014

    This place was fine, especially for the money. We had to be in a smoking room because we made our reservation last minute, and it smelled a little, but we really just needed a place to sleep and shower so we were good. We liked that it was so close to a few restaurants. The staff was super great.

    There were scuff marks on the walls and the elevator honestly made some pretty scary sounds. But, it was not really a big deal - I have scuff marks on the walls at my house too so who am I to judge!

    7.5

  • Paula
      United States of America
    December 24, 2013

    I liked the fact under new management as I've stayed there a few times b4 and yet it was decent there were things not cleaned. Now everything was clean!! GREAT job thanks to new management. Definitely will return!!!!!!

    Parking just seemed to be a bit of an issue as couldn't park close to where my room was

    10

  • Anonymous
      United States of America
    December 9, 2013

    Rate of room was good

    Parking lot bad, rooms need to be up date, didnt know you could keep pets there.

    4.6

  • Maria
     
    September 11, 2013

    outside of building

    no towels and no room service and people repairing things

    2.5

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