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Newest reviews for Crosby Street Hotel

  • Nicola
      United States of America
    September 7, 2014

    Location and Interiors

    My lunch was just ok not hot and service was slow

    7.9

  • Bee
      Singapore
    September 3, 2014

    Food was amazing!

    Amenities like shampoo and bath gel quality not too good..

    9.6

  • Philip
      United States of America
    September 2, 2014

    Location, design and ambience.

    You never want to leave!

    9.6

  • Francisco
      Mexico
    September 1, 2014

    Teh hotel design is fabulous, great romos, nicely appointed, great views from huge Windows, great bar, excellent staff, best barman in Sogo (Miguel), location, location, location

    9.6

  • Anonymous
      United Kingdom
    August 26, 2014

    The comfort; elegance; facilities and super fast free wifi

    10

  • Michelle
      United States of America
    August 20, 2014

    Loved the location and felt safe traveling alone

    10

  • Máire
      Ireland
    August 18, 2014

    Poor service at breakfast

    9.6

  • Carmine
      United States of America
    August 12, 2014

    The hotel was beautiful the rooms were very spacious just our style we have stayed at a lot of upscale trendy NYC hotels and this should have been on the top of our list but its not.

    The staff was not helpful ,some needed an attitude adjustment,it started at check in, everytime we asked a question we got answers but not to the questions we asked I really wanted to complain to the manager but didn't want to spoil the stay more. There were a few exceptions that were great.We are native NYers not out of towners so its not like we are not with the program

    7.5

  • Maureen
      Australia
    August 11, 2014

    Location staff attention Manager and Assistant Manager absolutely in a class of their own

    Absolutely nothing

    9.6

  • Valentine
      United States of America
    August 9, 2014

    I just felt at home in the suite bedroom and loved the decoration. Great service and lovely concierge staff.

    I little to pricy, but so different than traditional impersonal hotels.

    9.6

  • Yuriy
      Russia
    August 3, 2014

    Someday I saw Keira Knightley walked out of this place. I did a note in my phone then I googled it and here I am. 1. Location. If you can afford staying in the city it's already be great. Wherever you are, you can catch a taxi, get a citibike or subway - plenty of choice. But after sometime you'll find your favorite district to stay. I like to staying in the Village, but I tried Soho this time. Brick, glass, architecture, interesting people, places, food, art, shopping, ect. Never mind. We all have your own taste. Some people like to stay near a good coffee spot, who knows, right? 2. The room and the view. Just tags - calm, quite, private, art, pillow on windowsill, turn down, beautiful cleaning lady, easy to use safe, awesome bathroom, Villeroy & Boch, UK, comfy bed. I feel sorry that I couldn't spent more time in the room. I chose the top floor and the view was outstanding. I even saw a Lenin near wrong watch on the top of "Red Square" building from my window. Did you know that there is a Lenin statue in nyc? I didn't till now. 3. Staff. Separately. Why? I'm not particularly bothered them this my questions. But when I did, they were very helpful. 4. Wifi. Allright, speedtest shows 50mbit/s. It's enough for me and for any hotel. 5. Space. Yeah, it's 330 square feet. Huge for nyc. You aware that I'm saying about. And I think it's not about top floor it's the same size for all rooms. Overall. I might be wrong and Keira Knightley for sure but I liked it. Yeah, It's pricey but when you leave it you know you got what you paid for. It's totally worth it. And if I can not afford it some day I'll just book the lower floor, the view is not the only reason to come back. You really should never staying in the hotel like this because then all you want is the hotel like this.

    I had a breakfast here once. You ask me who does that? If you are in nyc you have to eat outside. It's more interesting. Yeah... I agree. But once. So, it was just ok - no more. Balthazar, Cafe Gitane, Lombardi's Pizza, Ed's Lobster Bar, Georgetown Cupcake, Spring Street Natural - great choice in a minute from hotel. Even Dean & DeLuca grocery store.

    10

  • Kathy
      Canada
    July 31, 2014

    Excellent room - well stocked with everything I could need and very comfortable beds and large bathrooms and shower. Perfect location for exploring Soho / and the Villages. Great Conceirge service.

    The restaurant service and food was not up to it's usual quality. For breakfast in the restaurant they were understaffed and it was a long and painful wait even to get a coffee. The staff were not friendly at all. Following this experience we ordered breakfast in our room.

    7.9

  • Elizabeth
      United Arab Emirates
    July 27, 2014

    Concierge were amazing nothing was too much trouble .

    Nothing

    10

  • Joan
      United States of America
    July 22, 2014

    Our go to hotel in NYC. We have stayed there several times and find it wonderful every time. Beautiful decoration, friendly staff, and lovely restaurant. The neighborhood cannot be beat.

    No bath tub, only shower, but bathroom is lovely.

    10

  • Kathryn
      United States of America
    July 21, 2014

    The hotel and staff were wonderful. Breakfast was great. Decor is lovely.

    They were filming a movie in the street outside the hotel. The lights were very bright outside the hotel all night long and it was a bit noisy. Traffic around the hotel was very congested due to the movie shoot.

    9.6

  • Michael
      Australia
    July 13, 2014

    Hard pressed to find much that I liked

    I didn't feel so much as it was customer service but more like customer assaulting . There were some nice staff but they were in the minority unfortunately. I still have an unresolved dispute about being overcharged for their car service

    6.3

  • Mons
      Norway
    July 4, 2014

    Classy and cosy in a vibrant enviroment. Super place!

    9.6

  • Kelly
      United States of America
    July 1, 2014

    We loved everything about this hotel. The staff was very friendly and helpful. I would highly recommend this hotel and hope to stay here again in the near future.

    9.6

  • Gianluca
      Italy
    July 1, 2014

    Staff, location, design&detalis Beautiful bar: try it It is the best boutique hotel in New York

    Nothing!!!!

    9.6

  • Jennifer
      Australia
    June 18, 2014

    loved the décor and the location is fabulous

    7.5

  • Kimberly
      United States of America
    June 17, 2014

    Floor to ceiling windows, chic decor, garden, location, complimentary Evian at turndown

    Price is pretty steep, even compared to other NY 5-star hotels, some staff was AMAZING while others were a bit aloof or snobbish

    8.8

  • Michael
      Netherlands
    June 12, 2014

    Excellent rooms and facilities.

    Staff is arrogant and lazy. It seems they don't like their job too much.

    7.1

  • Anonymous
      South Africa
    June 1, 2014

    The comforts of home.....

    Personal gift in room only for a man?

    9.2

  • Nisreen
      Jordan
    May 22, 2014

    The location is great close to restaurants and boutiques in one of the nicest areas of NYC . Rooms are comfortable and clean. Most of staff are friendly except some at concierge desk

    The concierge desk is one of the worst I have seen in 5 star hotels. We where told that we have confirmed reservations for dinner where in reality they did not even book it. Every time we asked for something the would say "let me get back to you " and never do.

    7.1

  • Ian
      United Kingdom
    May 20, 2014

    Room recently refurbished to a very high standard. Fantastic location and we will definitely stay there again whenever we are back in New York

    Breakfast service was a bit off - waiter forgot part of our order and tried to blame everyone else for his mistake - so we discovered great places for breakfast nearby!

    9.6

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