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304 West Colonial Drive, Orlando, FL 32801, United States of America – Show map
|Queen Room with Two Queen Beds - Non-Smoking|
|King Room - Non-Smoking|
|One-Bedroom Suite - Disability Access/Non-Smoking|
|Two-Bedroom Suite - Non-Smoking|
|Executive King Room - Non-Smoking|
|King Suite - Non-Smoking|
|King Room - Disability Access/Non-Smoking|
|Queen Room with Two Queen Beds - Non-Smoking|
|Room Selected at Check-In|
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199 verified reviews
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Crowne Plaza Hotel Downtown's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free) , 24-Hour Front Desk, Express Check-in/Check-out, ATM on site, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 199 reviews
Value for money
Show reviews from:
On 20 private acres, this luxury Orlando resort has a 22,000-square-foot welcome center and outdoor pool. The Walt Disney World theme parks are just a 10-minute drive away.
Score from 1267 reviews Very good
This completely non-smoking hotel is located just over half a mile from Walt Disney World and features an outdoor swimming pool. A daily continental breakfast is available as well.
Score from 1727 reviews Very good
This tropical-style Orlando resort features an outdoor pool, spa, and fitness center. Tennis courts, a playground, and a game room are also available.
Score from 1167 reviews Very good
Disney World and SeaWorld Orlando are with 20-miles of this Florida hotel. Spacious rooms decorated in brown colors are available along with an outdoor pool and a gym.
Score from 112 reviews Very good
Rude staff, refused to give me a receipt. Said to call Booking.com because they get paid from them. Booking.com said hotel lied, that hotel gets the money from customer and should have provided receipt for me. Also parking fee is ridiculous.
I loved the bed and pillow. I loved that it was so clean.
Room was spacious, pool was quite nice, breakfast was great and staff was friendly. It's more of a business hotel but we have enjoyed it nevertheless.
Hotel is right on the highway, with French doors that let in all the sound of the highway!!!! If you want to rest, or sleep at do not stay here!!!
Having to pay for parking
Not AT ALL
Downtown and easy access to all of the Orlando places
Being lies to by all staff, broken ac, unuseable balcony, no stores or restaurants within a mile. horrible employees.
I liked the location relative to the amway center
Did not know at $17 parking charge at time of booking. 30 min shuttle was more like every hour shuttle
Shuttle bus picked us up when we called around 1230am
Spent 200 for one night couldn't check in until 4 and had to leave at 11 the next morning.
How close the location was to the arena
Housekeeping only brought in towels and set them on counter. Hotel is right beside busy highway, which is noisy. Consturction is going on right next door. Choose an even numbered room
Stayed in a king suite had a lot of room. Wonderful shower, full tub
Next to the train trax. If you can sleep with this noise you will be fine.
Great location to go shopping. 10 min from everything.
Staff was very helpful and the breakfast was superb! The standard kingsize room felt like a deluxe room. I def. Recomend it!
Very dirty room, glass on desk was full of finger prints, mildew on shower tile grout, lights crooked in bathroom, toilet seat falling off. Very evident coffee mugs and glasses were not cleaned and sanitized in a dishwasher. Looked like someone just wiped them with a cleaning rag.
Good room with good bed and a great standup shower. Nice flat screen TV wall mounted.
I had a great stay up until the last night. From 2am until 5am, I had to call the front desk every hour to tell them about the loud guests in the hallway. They told me every time I called that security was taking care of it, yet I was still unable to sleep because these guests were so loud. I did hear the security guards, but they too had no concept of how loud they were being. They just handled their response to me poorly. Didn't even offer to refund money. Won't stay there again!
Some staff attitude was gracious but many spoke only to my husband and ignored me totally. Some seemed genuine and many aren't. I was surprised when my husband said it was not a bad hotel.
The food in the hotel restaurant was delicious. The hotel room and bed was comfortable.
Noise from the streets
- No complimentary water. - No rope or slippers. - No drinks or any thing in the room to be offered for money; you need to order your self. - Buffet is very small and limited. - Staff will ask you whether you need help carrying your bag when you first arrive; staff should simply just take your bags without asking since some people might be embarrassed to insist.
- Friendly staff. - Good selection of entertainment options in the TV like movies. - Location is good in down town. - WIFI speed is fast. - Room is clean with comfortable design.
Light in shower didn't work but no big deal
Nice stay. Room was great. A little noisy with I 4 run right by. Would stay again.
Would have been nice to have any plates, cups, glasses, silverware, etc.
Was not expecting to walk into a kitchenette, with breakfast bar that led into a nice sitting area with a couch and TV. Then a separate doorway that led into a spacious bedroom and wonderful bathroom.
TV in room didnt work, walls were then.
Location was excellent, staff was cordial and accommodating. Breakfast was good.
The bar/restaurant staff was awful. Never asked us if we were ok and took forever. Even though we were the only ones there. Could definitely have done better
The staff was extremely friendly and the room was amazing!
Absolutely no complaints
Everything was perfect and the breakfast buffet was excellent.
I could hear the traffic off the interstate. Also, I wish we could have opened the balcony doors. Charge for parking added to expense.
I loved the look of the hotel and how friendly the staff was. Location was great.
Room came with a bar sink, fridge, sectional sofa, and a large bathroom.
Rooms a bit noisy due to being next to busy freeway and some window seals deteriorating, air con a bit noisy also
Big suite with big bathroom and shower, helpful staff and onsite car hire, free shuttle to local downtown. I would only rate hotel at about 3 1/2 star. Good location for our purpose. Good restaurants close by.
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