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733 West Madison, Chicago, IL 60661, United States of America – Show map
|King Corner Room - Non-Smoking|
|Double Room with Two Double Beds - Disability Access Hearing Accessible - Non-Smoking|
|King Room - Non-Smoking|
|King Suite - Non-Smoking|
|King Room with Roll in Shower - Hearing Accessible/Non-Smoking|
|King Suite - Hearing Accessible|
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121 verified reviews
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Crowne Plaza Hotel - Chicago Metro Downtown's staff speaks: French, Spanish
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Public parking is available on site (reservation is needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 121 reviews
Value for money
Show reviews from:
Located in the River North neighbourhood of Chicago, the hotel with free WiFi access is 1.7 km away from historic Navy Pier.
Score from 180 reviews Excellent
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3028 reviews Good
Located a 5 minute walk from the shops on Magnificent Mile, this unique architectural hotel offers on-site dining options, modern in-room amenities and easy access to popular sites.
Score from 685 reviews Wonderful
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1353 reviews Very good
It is very convenient, and luxurious.
One of the most expensive parking costs of any hotel in Chicago I stayed in 5 other hotels in Chicago during the past year. None of them charged anything close to $43.00 to park.
Front desk staff was great
We had booked a room with a king bed but instead received a room with two double beds. Not great for Valentines day. It took forever to get our car out of the valet parking in the morning. They were terribly inefficient.
The staff was great and the location of hotel.
This hotel, to me was over priced for the room I got. I got a king suite, and it was a decent size but I expected more from it. There was no fridge, no microwave and the bathroom door was a sliding door that did not lock. It was uncomfortable using the bathroom because people would be able to see a through the crack of the sliding door. I always stay in a Super 8 Hotel every time I'm out of town and I thought this time I'll upgrade and stay in a "fancier" hotel, I thought crowne plaza would of been an upgrade for me, given the price I paid for my room. This was a downgrade. There wasn't even free parking. It was vallet parking which is 43 dollars for over night. The staff were friendly and the location is great, but just everything that came with the hotel and room was not worth staying here. I'd rather stay in a super 8 where they have a fridge and microwave in my room, a pool, and free parking for less than half the price I paid to stay at this place.
Conveniently located news downtown
Room is comfortable and has all the essentials
The location was close to where my son lived.
I did not like the 45.00 parking fee per day. I also didn't like not having a hot breakfast free. Actually, the hotel didn't offer any breakfast at all.
The front desk staff were very welcoming & helpful. I especially appreciated getting a deal on parking since the actual cost is way more than advertised here on this site.
Parking is actually $43/night, which is insane -- you're much better off parking in the public garage up the block for $18!!!
It was a pleasure to stay at this Hotel. No complaints and it was the best breakfast I had in USA. It was great that there was a balcony door to open for fresh air. Excellent value for money. Staff very obliging.
Food Bed Door opening to outside air Staff Location Price
The location was excellent in relation to convenience.
The daily cleaning service was lethargic , for example the room service dishes were just left there and would've been for the duration if I had not called or placed it outside my room. Also the restraunt in the looby can sure improve in it's dishes
Highway noise was very noticeable...
Clean, quiet, comfy rooms. Price is agreeable for Chicago. A few blocks from The Mid if traveling for a show there. Also, the restaurant downstairs is fantastic.
The hotel was very close to where we were going for the night and the staff was excellent about getting us a cab to the show. Very clean and nice room.
Personally not having a choice for valet parking was crazy to me. $39 added to the bill without us knowing. On the flip side, valet parking was nice during the freezing weather.
The gym was in poor shape, old equipement. Restruant was ok could be better.
Everything was great!
The location is excellent. Although parking is expensive, using the SpotHero app allowed us to find an alternative lot to park our car only a few minutes from the hotel.
Parking is expensive ($39 a night).
nice neighborhood near good restaurants. Very walkanle, but also near divvy bikes
often there was no hot water, the staff was not very competent, and housekeeping never cleaned our bathroom
Had to valet the vehicle to park in their hotel lot
Stayed for my birthday, staff signed and sent up a birthday card as well as a delicious cake. Awesome stay and defiantly will be returning!
Lots of good Greek restaurants close to hotel. Supermarket across the street convenient. Walking distance to loop. Safe neighbourhood. Loved having a balcony.
Restaurant in hotel not worth a second visit. Daily parking charge ($39.00) rather high.
This was our first time in Chicago, the Staff was very friendly and helpful, our room was perfectly clean. It is very close to Downtown. For this price a perfect Hotel for Chicago!
A lot of noise because of the interstate.
The location was perfect and the room was spacious. Having a gym in the facility allowed me to continue my exercise routine while enjoying my stay at the hotel. Great staff. Would stay there again.
I had a few phone calls but had problem with answering the phone. After picking up the receiver, I would only here a dial tone. Had to answer the phone in the bathroom for it to work.
Bellman John and George were great! Valet Jorge did a great job! Sharon at the front desk was very polite and helpful! Thank you all for a Fabulous stay!!! We will return in the future. Highly recommended!!!
Location and clean hotel with friendly staff. I stay here everytime I am in Chicago.
Could not get the printers to work in the Business office. Had some trouble with the air conditioning thermostat.
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