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Show map Crowne Plaza Hotel - Chicago Metro Downtown

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hotel In the heart of Chicago, this hotel features rooms with free Wi-Fi. A hot breakfast including waffles, bacon or sausage is served daily. A swimming pool and hot tub are on site.

Most recent booking for this hotel was today at 07:08

Score from 293 reviews Very good 8.3/10

Holiday Inn Chicago Mart Plaza River North

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Most recent booking for this hotel was today at 07:13

Score from 373 reviews Very good 8.1/10

Inn of Chicago Magnificent Mile

hotel Just a half block from the luxury shops of the Magnificent Mile, this historic boutique hotel is in the heart of Chicago, less than 1 mile from Navy Pier and Millennium Park.

Most recent booking for this hotel was today at 03:51

Score from 761 reviews Good 7.5/10

The Palmer House Hilton

hotel This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.

Most recent booking for this hotel was today at 04:58

Score from 1024 reviews Very good 8.5/10

Newest reviews for Crowne Plaza Hotel - Chicago Metro Downtown

  • Gloria
      United States of America
    August 26, 2014

    No pool

    7.9

  • Denise
      Germany
    August 5, 2014

    This was our first time in Chicago, the Staff was very friendly and helpful, our room was perfectly clean. It is very close to Downtown. For this price a perfect Hotel for Chicago!

    A lot of noise because of the interstate.

    9.2

  • Robert
      United States of America
    August 5, 2014

    The location was perfect and the room was spacious. Having a gym in the facility allowed me to continue my exercise routine while enjoying my stay at the hotel. Great staff. Would stay there again.

    I had a few phone calls but had problem with answering the phone. After picking up the receiver, I would only here a dial tone. Had to answer the phone in the bathroom for it to work.

    8.8

  • Heather
      United States of America
    August 4, 2014

    Bellman John and George were great! Valet Jorge did a great job! Sharon at the front desk was very polite and helpful! Thank you all for a Fabulous stay!!! We will return in the future. Highly recommended!!!

    Nothing

    10

  • Sheldon
      United States of America
    July 30, 2014

    Location and clean hotel with friendly staff. I stay here everytime I am in Chicago.

    Could not get the printers to work in the Business office. Had some trouble with the air conditioning thermostat.

    7.5

  • Anonymous
      United States of America
    July 11, 2014

    Convenient to where we needed to go.

    $40.00 just to park at hotel???? Smelled musty like had water damage and wasn't cleaned properly. Restaraunt food was fair at best and overpriced.

    5.8

  • Michael
      United States of America
    July 7, 2014

    everything!

    nothing!

    10

  • Anonymous
      United States of America
    July 7, 2014

    Excellent service.

    8.8

  • Robert
      United Kingdom
    June 25, 2014

    Good comfortable room, Balcony nice to get fresh air. Shops and facilities nearby. Good wifi, Staff attentive and helpful.

    slightly remote from tourist attractions

    8.3

  • Christopher
      United States of America
    June 23, 2014

    Service attitude of all of the staff was excellent.

    Pepsi products!!

    8.3

  • Helen
      United Kingdom
    June 22, 2014

    Overall I was very impressed with this hotel and would definitely stay there again and recommend it to others. I was there for a whole week for a business trip and chose it because of its proximity to the Ogilvie Metra station and Union Station, which I had to use each day and it is ideally located for those, just a few mins walk. It is a little further from the main downtown loop but still only 20 mins walk. It was clean and comfortable, the staff were friendly and helpful, and I enjoyed being there. Thumbs up!

    2 minor things. 1, it doesn't have a pool, and 2, the breakfast buffet was quite limited with basically just a few scrambled eggs, toast, coffee etc. Although breakfast was included in my deal I got bored with it after 3 days and went to nearby cafés instead.

    9.2

  • Bettina
      Switzerland
    June 22, 2014

    Right over a city highway. Carpet was humid. Restaurant unpleasant.

    4.2

  • Sheldon
      United States of America
    June 17, 2014

    I love the location and the staff were very friendly. Nice clean hotel friendly staff and great location.

    Price of parking is a little steep.

    7.9

  • Elizabeth
      United States of America
    June 14, 2014

    The Customer Service and Staff was one of the best that I have encountered. I am a sem-retired Travel Agent/Consultant and I would recommend this property to anyone with confidence. It made my trip to Chicago much more relaxing than I had anticipated ! Not one person was unpleassant ...and that is beyond rare.

    The Lobby - This is superficial but the Lobby needs some furniture, flowers...to match this wonderful property ! It would vastly help with first/check-in impressions.

    9.6

  • Steven
      United States of America
    June 9, 2014

    Had a slight mix-up with a food order on my first night, and the staff went WAY out of their way making it right. Very good service.

    Not much that I did not like. Very nice stay.

    9.2

  • Thafer
      Jordan
    May 29, 2014

    I would like arabin brekfest fool& falafel whit cheese

    nothing

    7.9

  • James
      United States of America
    May 21, 2014

    friendly staff

    price raised for local event. Unfair to travelers who just wanted a place to stay while checking out the city.

    6.7

  • Anonymous
      United States of America
    May 5, 2014

    Comfortable bed. Clean room

    Not much character. Elevator took too long

    7.5

  • Philip
      United States of America
    April 29, 2014

    Location. The staff was very accommodating with any request I had. Need a refrigerator and microwave? Just call them. Silverware for Chinese delivery at 4am? They'll send someone right up. Valet parking is 39 USD per night, as people have said before, but this is actually a pretty good price in Chicago. If you want to park for cheaper, but don't want to be able to use your car, you can find a cheaper lot within a block of the hotel.

    Bathroom door is a sliding door that doesn't attach to the wall very well. This means it is basically impossible to lock.

    9.6

  • Ashley
      United States of America
    April 25, 2014

    The cleanliness of the hotel was very good. The view from our room was beautiful. The room was very comfortable for its size.

    The night staff was very rude and we felt a little pre judged because we were a younger group of people the staff member that checked us in tended to talk to us very rudely and as if we were incapable of understanding him. The parking rate is outrageous to pay every night you stay. My special requests for additional items to be put in our room was not met.

    7.5

  • Ricardo
      Canada
    April 22, 2014

    Location is ideal. Breakfast is really satisfying.

    Parking is expensive within the hotel. Why we had to swipe card in using elevator?

    8.3

  • David
      United States of America
    April 20, 2014

    Everyone was kind and courteous.

    9.2

  • Melanie
      United States of America
    April 16, 2014

    Location of the hotel was close to some good restaurants and the Willis tower. Room was nice. I like the included breakfast. Like that a newspaper was delivered to the front door every morning. Concierge on check in was friendly. Liked that Walgreens and Starbucks was nearby. Friendly staff. Room was nice.

    Felt stuffy in the hallways. I can hear the traffic outside. Valet is pricey maybe it would have been nice to have a cheaper option to park the car yourself. No exhaust in the bathroom. My room didn't have a mini fridge.

    6.3

  • Mohanned
      Saudi Arabia
    April 15, 2014

    Place is Clean

    Everything else was below average.

    4.6

  • Eileen
      United States of America
    April 13, 2014

    Staff helpful; location convenient to public transportation

    No hair dryer in room

    8.3

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