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733 West Madison, Chicago, IL 60661, United States of America – Show map
|King Corner Room - Non-Smoking|
|Double Room with Two Double Beds - Disability Access Hearing Accessible - Non-Smoking|
|King Room - Non-Smoking|
|King Suite - Non-Smoking|
|King Room with Roll in Shower - Hearing Accessible/Non-Smoking|
|King Suite - Hearing Accessible|
Welcome to the Crowne Plaza Chicago Metro Hotel. Cutting-edge luxury awaits you in our sleek and modern guest rooms and suites, offering romantic views of the Chicago Skyline and an amazing downtown location. Perfect for a glamorous weekend getaway filled with nightlife, shopping or executive travelers looking for added amenities. We offer free wireless Internet service, 24-Hour business center, 24-Hour fitness center, onsite dining in Dine restaurant or MetroKlub kosher restaurant, and room service.
Crowne Plaza Hotel - Chicago Metro Downtown takes special requests! Add in the next step – get instant confirmation when you book.
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140 verified reviews
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Crowne Plaza Hotel - Chicago Metro Downtown's staff speaks: French, Spanish
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Public parking is available on site (reservation is needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 139 reviews
Value for money
Show reviews from:
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3346 reviews Good
In Chicago, Illinois, this hotel features a bar with 6 flat-screen TVs. It is one block from the Magnificent Mile.
Score from 398 reviews Very good
In the heart of Chicago, this hotel features rooms with free Wi-Fi. A hot breakfast including waffles, bacon or sausage is served daily. A swimming pool and hot tub are on site.
Score from 429 reviews Very good
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 749 reviews Very good
Bed was not comfortable. Room was not updated in awhile. Door to bathroom was broken at the bottom corner. Thought it would be nicer than it was.
Staff was helpful and friendly.
i was book the king size bed room. and the give me a 2 queen size bed room. when i ask them why they told me they ran out of king size room…
Quick checkin and friendly staff, the bed was awesome and the view from the balcony was gorgeous!
When I booked room I was told that breakfast was included. When I arrived at property I noticed that there was an attached restaurant and wasn't offered breakfast. I asked about breakfast and the desk clerk said It wasn't included. I showed desk clerk the receipt on my phone and he gave me a voucher.
I left my outfit at the hotel and it took 3 calls and for me to speak with a manager to get a resolution.
The room was amazing. It had a balcony. Nice bathroom. Big bed and was decorated beautifully.
It was very close to restaurants in downtown. The staff was very accommodating.
Bed was ok. Staff are great, location great. Traffic noise was a bit noisy. A fan in room would Have helped drown that out.
The parking valet system is overpriced and not worth it. They charge 40ish a night to park but cars are double parked in there crowded lot. The wait for the valet was very long at check-out, we decided to request our keys and look for our car.
Overall, the room was nice and the location worked well for our downtown plans.
Everything was acceptable..
We can't say enough about the staff including valets, house keeping, desk staff. They were concerned and helpful. The facility was well maintained and located in a good area. We would recommend this hotel to our friends.
It is very convenient, and luxurious.
One of the most expensive parking costs of any hotel in Chicago I stayed in 5 other hotels in Chicago during the past year. None of them charged anything close to $43.00 to park.
We had booked a room with a king bed but instead received a room with two double beds. Not great for Valentines day. It took forever to get our car out of the valet parking in the morning. They were terribly inefficient.
Front desk staff was great
This hotel, to me was over priced for the room I got. I got a king suite, and it was a decent size but I expected more from it. There was no fridge, no microwave and the bathroom door was a sliding door that did not lock. It was uncomfortable using the bathroom because people would be able to see a through the crack of the sliding door. I always stay in a Super 8 Hotel every time I'm out of town and I thought this time I'll upgrade and stay in a "fancier" hotel, I thought crowne plaza would of been an upgrade for me, given the price I paid for my room. This was a downgrade. There wasn't even free parking. It was vallet parking which is 43 dollars for over night. The staff were friendly and the location is great, but just everything that came with the hotel and room was not worth staying here. I'd rather stay in a super 8 where they have a fridge and microwave in my room, a pool, and free parking for less than half the price I paid to stay at this place.
The staff was great and the location of hotel.
Conveniently located news downtown
Room is comfortable and has all the essentials
I did not like the 45.00 parking fee per day. I also didn't like not having a hot breakfast free. Actually, the hotel didn't offer any breakfast at all.
The location was close to where my son lived.
Parking is actually $43/night, which is insane -- you're much better off parking in the public garage up the block for $18!!!
The front desk staff were very welcoming & helpful. I especially appreciated getting a deal on parking since the actual cost is way more than advertised here on this site.
Food Bed Door opening to outside air Staff Location Price
It was a pleasure to stay at this Hotel. No complaints and it was the best breakfast I had in USA. It was great that there was a balcony door to open for fresh air. Excellent value for money. Staff very obliging.
The daily cleaning service was lethargic , for example the room service dishes were just left there and would've been for the duration if I had not called or placed it outside my room. Also the restraunt in the looby can sure improve in it's dishes
The location was excellent in relation to convenience.
Highway noise was very noticeable...
Clean, quiet, comfy rooms. Price is agreeable for Chicago. A few blocks from The Mid if traveling for a show there. Also, the restaurant downstairs is fantastic.
Personally not having a choice for valet parking was crazy to me. $39 added to the bill without us knowing. On the flip side, valet parking was nice during the freezing weather.
The hotel was very close to where we were going for the night and the staff was excellent about getting us a cab to the show. Very clean and nice room.
The gym was in poor shape, old equipement. Restruant was ok could be better.
Everything was great!
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