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733 West Madison, Chicago, IL 60661, United States of America – Show map
|King Corner Room - Non-Smoking|
|King Room - Non-Smoking|
|King Suite - Non-Smoking|
|King Room with Roll in Shower - Hearing Accessible/Non-Smoking|
|King Suite - Hearing Accessible|
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109 verified reviews
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Crowne Plaza Hotel - Chicago Metro Downtown's staff speaks: French, Spanish
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 109 reviews
Value for money
Show reviews from:
In an ideal location directly connected to the McCormick Place convention center, this hotel has contemporary accommodations and first-class amenities and services, and is a short drive from downtown...
Score from 932 reviews Very good
Built in 1928, this historic Chicago hotel is located inside Mather Tower and overlooks the Chicago River. It features free Wi-Fi, an Italian restaurant and rooms have city or river views.
Score from 642 reviews Very good
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2903 reviews Good
On Chicago’s Magnificent Mile, this boutique hotel is a 5-minute walk from Navy Pier. It features a rooftop bar and provides guest rooms with a 32-inch flat-screen TV and Wi-Fi access.
Score from 726 reviews Excellent
Highway noise was very noticeable...
Clean, quiet, comfy rooms. Price is agreeable for Chicago. A few blocks from The Mid if traveling for a show there. Also, the restaurant downstairs is fantastic.
The hotel was very close to where we were going for the night and the staff was excellent about getting us a cab to the show. Very clean and nice room.
Personally not having a choice for valet parking was crazy to me. $39 added to the bill without us knowing. On the flip side, valet parking was nice during the freezing weather.
The gym was in poor shape, old equipement. Restruant was ok could be better.
Everything was great!
The location is excellent. Although parking is expensive, using the SpotHero app allowed us to find an alternative lot to park our car only a few minutes from the hotel.
Parking is expensive ($39 a night).
nice neighborhood near good restaurants. Very walkanle, but also near divvy bikes
often there was no hot water, the staff was not very competent, and housekeeping never cleaned our bathroom
Had to valet the vehicle to park in their hotel lot
Stayed for my birthday, staff signed and sent up a birthday card as well as a delicious cake. Awesome stay and defiantly will be returning!
Lots of good Greek restaurants close to hotel. Supermarket across the street convenient. Walking distance to loop. Safe neighbourhood. Loved having a balcony.
Restaurant in hotel not worth a second visit. Daily parking charge ($39.00) rather high.
This was our first time in Chicago, the Staff was very friendly and helpful, our room was perfectly clean. It is very close to Downtown. For this price a perfect Hotel for Chicago!
A lot of noise because of the interstate.
The location was perfect and the room was spacious. Having a gym in the facility allowed me to continue my exercise routine while enjoying my stay at the hotel. Great staff. Would stay there again.
I had a few phone calls but had problem with answering the phone. After picking up the receiver, I would only here a dial tone. Had to answer the phone in the bathroom for it to work.
Bellman John and George were great! Valet Jorge did a great job! Sharon at the front desk was very polite and helpful! Thank you all for a Fabulous stay!!! We will return in the future. Highly recommended!!!
Location and clean hotel with friendly staff. I stay here everytime I am in Chicago.
Could not get the printers to work in the Business office. Had some trouble with the air conditioning thermostat.
Convenient to where we needed to go.
$40.00 just to park at hotel???? Smelled musty like had water damage and wasn't cleaned properly. Restaraunt food was fair at best and overpriced.
Good comfortable room, Balcony nice to get fresh air. Shops and facilities nearby. Good wifi, Staff attentive and helpful.
slightly remote from tourist attractions
Service attitude of all of the staff was excellent.
Overall I was very impressed with this hotel and would definitely stay there again and recommend it to others. I was there for a whole week for a business trip and chose it because of its proximity to the Ogilvie Metra station and Union Station, which I had to use each day and it is ideally located for those, just a few mins walk. It is a little further from the main downtown loop but still only 20 mins walk. It was clean and comfortable, the staff were friendly and helpful, and I enjoyed being there. Thumbs up!
2 minor things. 1, it doesn't have a pool, and 2, the breakfast buffet was quite limited with basically just a few scrambled eggs, toast, coffee etc. Although breakfast was included in my deal I got bored with it after 3 days and went to nearby cafés instead.
Right over a city highway. Carpet was humid. Restaurant unpleasant.
I love the location and the staff were very friendly. Nice clean hotel friendly staff and great location.
Price of parking is a little steep.
The Customer Service and Staff was one of the best that I have encountered. I am a sem-retired Travel Agent/Consultant and I would recommend this property to anyone with confidence. It made my trip to Chicago much more relaxing than I had anticipated ! Not one person was unpleassant ...and that is beyond rare.
The Lobby - This is superficial but the Lobby needs some furniture, flowers...to match this wonderful property ! It would vastly help with first/check-in impressions.
Had a slight mix-up with a food order on my first night, and the staff went WAY out of their way making it right. Very good service.
Not much that I did not like. Very nice stay.