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Score from 253 reviews Very good 8.5/10

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Best Western Market Center

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Score from 129 reviews Good 7.8/10

Newest reviews for Crowne Plaza Hotel Dallas Downtown

  • Kerry
      United Kingdom
    August 29, 2014

    Very close to Deep Ellum, a fantastic neighbourhood to spend a weekend. Staff were very efficient and pleasant to deal with, check-in and check-out very quick. Very close to tram car. Excellent value for money for the area

    9.2

  • Betsy
      Germany
    August 27, 2014

    pubic hair on a bathtowel!? makeup on the pillow?! cockroaches in the pool!? dark and seedy breakfast room. location felt unsafe.

    3.5

  • Anonymous
      Switzerland
    August 26, 2014

    Breakfast buffet

    Too cold air conditioning

    7.5

  • Ross
      United Kingdom
    August 24, 2014

    Location

    Musty damp smell, plumbing poor, wifi unreliable

    5.4

  • Julie
      France
    August 24, 2014

    Just close walking distance to the largest bus and tram station downtown The staff was very helpful and happy to help you regarding your request The pool on top of the city offers great sunset The gym facility is very clean and offers many machine to have a full work out I truly recommend this place

    9.6

  • Richard
      United States of America
    August 24, 2014

    The room we stayed on was big,clean, and comfortable.. Staff was very accommodating..

    We was givin the wrong room at first..

    8.8

  • Sergio
      Mexico
    August 21, 2014

    The price was the most affordable for the area. If you have a car you can quick and easily go everywhere you want.

    The room, the bathroom, beds were small, old and little dirty; the pool area and the hotel in general didn't have the best maintenance . The staff was not nice, wasn't that bad but they could be more informed about the restaurants and attractions in the area, more helpful in general.

    2.9

  • Gina
      United States of America
    August 19, 2014

    Roaches

    7.1

  • Meagan
      United States of America
    August 19, 2014

    I liked the hotel. It was clean, the staff was friendly, the parking garage attendants were very nice and helpful. It was a good value for a little price.

    The next block over is a little sketchy. Very near a DART station. Do not recommend walking that way at night.

    8.3

  • Gloria
      United States of America
    August 19, 2014

    Nice hotel, pool w/ view was great

    really wish there was a hot tub and food was a bit pricy(especially for kids)

    8.3

  • Noelene
      Australia
    August 19, 2014

    Hotel location was near Dealey Plaza. The staff especially Stacey and Bradley were the most customer focused people I have ever encountered at the front desk.The buffet breakfast was well priced and value for money. The rooms were modern and the bed divine

    There isnt anything negative about this hotel

    10

  • Anonymous
      United States of America
    August 17, 2014

    Perfect location Nice swimming pool Good breakfast Cheap parking

    Noisy AC Need some freshing up

    7.9

  • Cindy
      United States of America
    August 13, 2014

    Love the pool area!!! The shuttle service is a definite plus. We were able to go to a Downtown Dallas club and enjoy ourselves without the worry of driving.

    10

  • Wendie
      Canada
    August 13, 2014

    super location for access to downtown attractions, walking distance to the 6th floor museum good pool laundry facilities excellent breakfast east access to routes out of and around town older hotel but well maintained

    9.6

  • Rosalyn
      United States of America
    August 12, 2014

    The staff was great.

    The rooms were nice but the double beds will only sleep one person comfortably. If you require a lil wiggle room get a king!

    10

  • Anonymous
      United States of America
    August 12, 2014

    The breakfast was great and they allowed us to extend check out til 1 instead of 12

    The room temperature was muggy..Could not get it to a comfortable temp..The toilet would not flush all the way without constantly flushing...DND sign was on the door still had 2 knocks and we extended the check out til 1..

    7.1

  • Lawrence
      United States of America
    August 5, 2014

    Only the location.

    Staff and room.

    4.2

  • Emily
      United States of America
    August 5, 2014

    You cannot pay cash at this hotel. Big negative.

    6.3

  • Dejuanna
      United States of America
    August 5, 2014

    I love the location, onsite restaurant and night club. I love the buffet breakfast, it was optional but worth the additional $10. I like the hospitality the hotel showed Lincoln High School for our 25 year reunion.

    I did not like the $14 a overnight parking fee. I feel like hotel guest should stay free. I did not like the expensive cocktail & beer prices. $10 per cocktail and $7 for a beer is a bit pricey. Drink specials keep people coming back.

    10

  • Curt
      United States of America
    August 1, 2014

    Great price for the location! One can walk to all the nearby attractions downtown.

    The breakfast buffet was the same for all 4 days of our stay. It would have been nice to have some variety.

    8.8

  • Neal
      United States of America
    August 1, 2014

    Toilet wouldn't flush when we checked in. Call engineering at 1AM. They spent 3 hours trying to fix it. No other rooms available. At 4 AM told the engineer I needed some sleep. They did comp the room but, REALLY?

    4.6

  • Cindy
      United States of America
    July 31, 2014

    area,cleanliness

    availability of shuttle service paying $15/car for parking no complimentary breakfast

    6.3

  • Miguel
      Panama
    July 31, 2014

    Almost everything... Location, comfort, wifi, cleaness....

    You have to pay parking separetly... 14$ each day.

    10

  • Kathleen
      United States of America
    July 31, 2014

    Locale was excellent for heading to Cotton Bowl, breakfast was great and front desk staff were very helpful.

    No shower curtain in the room when we checked in, was remedied by cleaning staff in the morning.

    9.2

  • Jeremy
      Australia
    July 31, 2014

    Great staff. Good location. Pleasant walk to McKinney Ave. Close to historic district.

    Hotel is a little tired - gym and pool area could use a refurbishment.

    7.9

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