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1015 Elm Street, Dallas, TX 75202, United States of America – Show map
|Double Room - Disability Access|
|King Room - Disability Access|
|King Room with View|
|King Room with Roll in Shower|
|Double Room with Two Double Beds|
|Double Room with Roll in Shower|
|King Room with Balcony|
|Room Selected at Check-In|
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628 verified reviews
They speak your language!
Crowne Plaza Hotel Dallas Downtown's staff speaks: Spanish, English
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Outdoor Pool, Outdoor Pool (seasonal)
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 628 reviews
Value for money
Show reviews from:
This hotel is 1.5 miles from the American Airlines Center and features a restaurant, a bar and a 24-hour gym. The Magnolia Hotel Dallas rooms include a refrigerator and a coffee maker.
Score from 352 reviews Very good
This luxury hotel is in the Dallas Financial District. On-site dining options are featured. Each elegant guest room at The Adolphus includes dark wood furnishings and French-inspired details.
Score from 189 reviews Very good
Offering underground access to the local DART transit station, this Dallas hotel offers on-site dining and rooms with an iPod docking station.
Score from 113 reviews Excellent
This historic European-style hotel in Dallas’s Historic District is a 5-minute walk from the John F. Kennedy Memorial. It features free Wi-Fi and a full hot breakfast.
Score from 232 reviews Review score
not much I didn't like very much about this that people were unfriendly I didn't get the price I was promised I had to pay for parking I didn't get the breakfast the bed was uncomfortable the bathroom was small overall it was a terrible experience for me
almost everything the person at the front desk was rude the person in the bar was rude the bathroom was tiny the bed was uncomfortable I didn't get the deal that I was promised I had to pay extra for parking it was really terrible
Finding a decent place downtown for a reasonable price is difficult but Crowne Plaza made it possible. The location is excellent (when I went however, there was a lot of construction - digging up the DART rail - that led to sidewalk closures adjacent to the hotel). Staff is very professional and accommodating. Sheets were clean, water pressure and temp were excellent, and we had a restful night. Elevators need access key to reach guest floors.
Hallway lights and carpets felt old and musty. Room carpets and curtains felt dirty and the room smelled odd (bedsheets were clean!). Saturday night, the lobby got filled with club-goers (they have a rather popular nightclub).
They offered a shuttle ride in the downtown area. Good breakfast!
Hotel was not clean, from the elevator walkways to the room, it was very dirty.
We were on the 18th floor by request. Lots of noise from the street and a joining rooms and hallways. housekeeping did a nice job but very late in the afternoon. restaurant was excellent for lunch.
hotel guest are not alerted of high parking fees on site
Cleanliness needs improve
value for the money.
No central lighting in the room. I had to turn on all the bed lamps for light.
Staff was very always very helpful, responsive and courteous.
Van schedule was misleading or not helpful. We had to have another hotel bring us home from a function and pay them because our van wouldn't accommodate even though we were told they would.
Comfortable bed. The hotel was close to the JFK Museum and the arts precinct. We used the local shuttle service to take us to a restaurant the night we checked in. The concierge was quite helpful re where to eat dinner and breakfast.
None of the special requests we noted on our booking form were arranged at check-in. We wanted rooms on the same floor, two queen bed rooms, a late check-out. We spent the first hour negotiating with reception staff who did eventually go some way to meeting our requests. The part of Elm Street and area around the hotel entrance is pretty seedy and the hotel is run down.
The confort was optimal, good bed. The personal was friendly. A good hotel in resume.
I was in a room with a door that could be opened from another room. The noises from the room next door were very upset. Everything else was fine. They should offer breakfast.
Staff were lovely. Room was high off the ground (10th floor) so quiet. Close to the American Airline Arena. Valet staff were nice.
The bathroom could use an update; very very old. No safe in the room either.
Cockroaches in bathroom
Shuttle service , service , view , location, staff & more.
The location was very good The staff were very friendly and professional The bed and room were comfortable and clean
The hotel is old and is in need of a refurbishment/update
Free shuttle around downtown Dallas
When I call the hotel to pick me up at the mall, hotel staff already confirm to me that it's ok after that they called me back and said that they were not available.
I got a great rate compared to other hotels in the area. This hotel is in a location that was very convenient for me. I enjoyed the bar!
Hotel is looking a bit dated. The heat in my room worked well, which was important because the hallways were freezing! OMG, why so cold?!?
No Safe deposit Locker? No wardrobe? Can you rate a hotel 4 Star with out these facilities.
Liked staff. They were very welcoming.
Dirty room needs renovations
Great location, fantastic staff, access to pool, very clean rooms
Airconditioning had a funny smell, could not access the gym
Poor response from director of rooms to correct a billing error. I was so were charged you 40%.
Everything was Great!
cost of parking.
I was told that I could park up the street or valet. A woman and a 16 yr old girl walking down a dark street in downtown Dallas at midnight. No thanks.
Nice and central location
Choice at breakfast was poor. Staff unfriendly. No choice of bread or spreads.
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