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Newest reviews for Crowne Plaza Hotel Executive Center Baton Rouge

  • Annette
      United States of America
    August 21, 2014

    Location and proximity to city sites, college, restuarants, etc.

    Late night party folks running up and down the halls. The doors to the rooms are very heavy and slam loudy. We had to call security on our neighbors twice, not sure anyone did anything about it after the first call at midnight. They did send security up at 2:30 AM. Staff was not very simpathetic.

    7.1

  • Anonymous
      Spain
    July 30, 2014

    The hotel was ok. Nothing really wrong.

    It is too expensive and is not worthy to pay. Price is not adequate to services.

    5.8

  • Kenneth
      United States of America
    July 7, 2014

    Location. Courteous staff

    7.1

  • Nola
      Australia
    June 18, 2014

    I liked that a shuttle was included to get us to and from the concert we were there for.

    We were not sure about what was available in the area in the way of shopping and other facilities.

    8.8

  • Sharon
      United States of America
    June 6, 2014

    That may dog was able to stay with us. Beds were comfortable. Bathroom in very good shape. Housekeeping checked in with us even thou we had the do not disturb sign on the door for the dog. Good location/close to stores, restaurants.

    Should have had free meals for participants of National American Miss delivered in between sessions. Breakfast buffet expensive for items available to choose from . A/C was confusing in room. Took a while to figure out to work thermostat on wall vs by window. Microwave was unplugged & broken/maintenance came to replace it. When I called for reservations a man answered & said the room rate that was on paperwork not being honored since pageant was close. He would not let me do early check in or late check out even though I had indicated we were bringing a dog. I hung up and went thru booking.com & had to pay for Monday night even though we checked out after the pageant. Check out was slow . Older lady was rude in stating no matter what i would still be charged for the room tonight. She asked for payment and was surprised that i had paid cash when i came in. Elevators were hot and extremely slow.

    7.9

  • Emile
      Saudi Arabia
    June 5, 2014

    Bed was good

    Same breakfast everyday. Charge 2 times for trip to airport. Paid cash and they charged my CR.

    7.9

  • Anonymous
      United States of America
    April 23, 2014

    Very nice fitness facility

    Out dated

    6.3

  • Anonymous
      United States of America
    April 1, 2014

    The hotel was in a very nice location.

    I did not like the surcharge of $4.95 per night for "parking and security". Really??!! This info was not disclosed during booking...actually "free parking and onsite security" was mentioned.

    7.9

  • Anonymous
      United States of America
    December 31, 2013

    The room was clean, I liked the fitness center, the location is good but is very close to the interstate so that can be a pro or a con. There is adequate parking and no fee. Restaurants are nearby as well as some shopping areas.

    The staff was not very attentive and efficient. I was standing in line waiting to check-in and the guy working the desk was assisting another guest with a bill issue but never acknowledged me. After a few moments another employee came out and instead of asking me if I needed help, he asked the woman who walked up behind me if she needed help. I interjected and told him that he could help me since I had been waiting. I gave him my credit card to pay for the room, he did not properly swipe the card so as soon as I got up to my room I got a phone call asking me to come back down because the card wasn't entered correctly. This was annoying to say the least and would influence my decision to stay there in the future. Like most businesses, it's the people that really impact the outcome. Most hotels of similar level offer the same amenities, cleanliness etc., but the staff is the one component that cannot be duplicated. Thankfully I only stayed one night, therefore my exposure to the mediocre service was limited.

    6.7

  • Anonymous
      United States of America
    November 25, 2013

    Excellent, friendly, helpful staff Clean rooms Great breakfast with a wait staff Great facilities

    Pet friendly hotel. I was housed with a dog beside me and a barking one across the hall. Because the hotel was full, there was nowhere else I could be moved.

    8.3

  • Karen
      United States of America
    November 1, 2013

    The comfort of the beds

    They charged my card took a 100 cash deposit and when it was time to check out they said I owed more because my card was not charged

    7.1

  • Mike
      United States of America
    October 29, 2013

    Easy of access, comfortable, friendly accommodating.

    Wait staff in the bar was not up to pat with the rest of the hotel staff.

    9.6

  • Anonymous
      United States of America
    October 7, 2013

    Air conditioner in room 418 did not work properly.

    6.3

  • Joseph
      United States of America
    September 3, 2013

    The bed was soft. The gym was excellent. The staff were nice.

    While we did get a balcony, it was tiny, and the patio furniture was dirty. The TX cabinet was VERY dusty on top. Overall, could stand to be a bit cleaner.

    7.5

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