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5700 28th Street Southeast, Kentwood, MI 49546, United States of America – Show map
|Double Room - Non-Smoking|
|King Room - Disability Access Tub|
|King Suite - Non-Smoking|
|King Room - Disability Access Roll in Shower|
|King Room - Non-Smoking|
|Executive King Room - Non-Smoking|
|Executive Double Room with Two Double Beds - Non-Smoking||
|Room Selected at Check-In||
|Executive King Room - Disability Access Tub|
|Queen Room with Two Queen Beds|
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2 properties in Kentwood
Including hotels, apartments, villas and more.
45 verified reviews
They speak your language
Crowne Plaza Hotel Grand Rapids - Airport's staff speaks: English
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Outdoor Pool (seasonal)
Golf Course (within 2 miles), Sauna, Fitness Center, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 45 reviews
Value for money
Show reviews from:
Less than 4 miles from Gerald R. Ford International Airport and offering a free airport transfer service, this Grand Rapids hotel offers guest rooms with free Wi-Fi. A restaurant is on site.
Score from 37 reviews Very good
This Grand Rapids, Michigan hotel is on the banks of the Grand River. The hotel offers an indoor pool, a hot tub, and a 42-inch flat-screen TV in the room.
Score from 273 reviews Review score
This hotel offers a free shuttle to the Gerald R. Ford International Airport, which is within a 15-minute drive of the property. The rooms feature refrigerators.
Score from 77 reviews Excellent
Offering free Wi-Fi and a cable TV in every guest room, this Grand Rapids hotel is 3 miles from Gerald R. Ford International Airport. Free coffee is provided in the lobby 24-hours a day.
Score from 98 reviews Good
The indoor / outdoor pool & the bed mattress was terrific! Best night sleep I've had in a hotel in a long time.
It seemed like the hotel needed a little updating. Ex. - Carpet, elevator floor, decor.
Convenient location. comfortable, spacious rooms.
Hallways needed to be vacuumed.
Staff was great.
Carpet in room. Closet doors did not work well. Black out curtain not clean.
The front desk agent sighed as we walked up to check in. When we commented on his sigh, he stated it was a "bad day". When we checked out the front agent complained loudly enough for the lobby to hear that a guest had asked her to make coffee in the room because the guest could not figure out the coffee pot. We frequently stay at the Crowne Plaza in Denver, Colorado and thought the level of professionalism would be the same, but sadly that was not the case.
Our room was not worth the price.
Easy check in; friendly staff
Bathtub didn't drain well.
Convenient to where I had to be.
the pool and room service
Easy check in & out service, nice pool & bed was soft.
Nothing, it was a good stay.
Overall the Service was very Good. We had a problem with alcohol being charged to our room, but it was quickly resolved with no hassles at check-out. The food at the breakfast buffet was excellent and the rooms and pool were clean. I would stay here again.
It took almost 24 hrs to get the Hair dryer replaced, and it also took some extended time to get new towels.
The staff was great !!! I will be back in June can't wait ...
Year round pool, Jacuzzi, Sauna.
property is solid, needs updating.
property is solid, but is need of updates. Seem to run at a low staff rate.
Staff members were pleasant and helpful.
Lighting was horrible. VERY dim in the bathroom. VERY dim in the room. Not at all adequate lighting for work at the desk. Mattress sloped towards the center and has seen better days
I like the pool and hot tub area
First experience was the best
Wifi didnt pick up but its ok:)
Ability to leave vehicle while flying.
All the snow.
Room was updated and clean. The pool was nice and often we were the only people in there.
No fridge in room. Thankfully it was cold outside and we utilized our balcony for this purpose. No complimentary available.
Location was great. Hotel staff were friendly
Breakfast staff was very nice and accomodating.
Room was very dusty in the crevices and corners near and behind appliances/desks.
Possibility to have Scandinavian breakfast:) Good service in the restaurant The old man driving shuffle was very kind, helpful and service minded took mee out for shopping and also brought me back:)
The restaurant in the hotel was very good. I also really liked the indoor/outdoor pool setup. Was very pleased that the hotel had a small store setup for necessities. this hotel had a power strip and more outlets in the room than most.
The person that checked us in was not helpful in explaining the best method to get to our room. This is the only 4 star hotel that didn't have extra pillows in the closet area, I had to ask for extras.
everything except for what's mentioned in the next box. Good price, excellent room, very quiet.
the exhaust fan in the bathroom was very noisy. And the lighting above the sink cast an odd light--not good at all for putting on makeup, my wife said.
The hotel is conveniently located.
It is not very clean and needs an entire renovation; the lighting is terrible in the bathroom and dated materials. I would not stay there again.
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