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5700 28th Street Southeast, Grand Rapids, MI 49546, United States of America – Show map
|Double Room - Non-Smoking|
|King Room - Disability Access Tub|
|King Suite - Non-Smoking|
|King Room - Disability Access Roll in Shower|
|King Room - Non-Smoking|
|Double Room with Two Double Beds - Disability Access|
|Executive King Room - Non-Smoking|
|Executive Double Room with Two Double Beds - Non-Smoking||
|Room Selected at Check-In||
|Executive King Room - Disability Access Tub|
|Queen Room with Two Queen Beds|
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30 properties in Grand Rapids
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35 verified reviews
They speak your language!
Crowne Plaza Hotel Grand Rapids - Airport's staff speaks: English
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Outdoor Pool (seasonal)
Golf Course (within 2 miles), Sauna, Fitness Center, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 35 reviews
Value for money
Show reviews from:
This Grand Rapids, Michigan hotel is on the banks of the Grand River. The hotel offers an indoor pool, a hot tub, and a 42-inch flat-screen TV in the room.
Score from 377 reviews Good
This hotel is 3 miles from the Gerald Ford International Airport. The hotel offers a free airport shuttle and provides a flat-screen TV in every room.
Score from 87 reviews Excellent
Offering free Wi-Fi and a cable TV in every guest room, this Grand Rapids hotel is 3 miles from Gerald R. Ford International Airport. Free coffee is provided in the lobby 24-hours a day.
Score from 104 reviews Good
The Holiday Inn Grand Rapids Downtown is along the Grand River and across from the Grand Rapids Public Museum. It features an on-site bar and grill and rooms with a 32-inch flat-screen TV.
Score from 91 reviews Very good
buffet food was cold and awful. Staff in restaurant was unattentive.
Pool and room were nice. Amenities near hotel were great. Location was great.
Loud and the pillows were bad! The desk staff were having a little tiff in front of me.
Good location and clean
No fridge or microwave in room - no complimentary breakfast - entrance was not shoveled and was very sloppy getting in & out of the building.
Nice rooms - comfortable - Nice pool area
I found nothing negative.
Great location off highway close to shopping and restaurants. Friendly staff, comfortable rooms, and affordable.
It was very close to my daughter's house. It had everything I needed, most of all quiet. I had reservations at a hotel that was 50% more expensive and couldn't sleep because of the road noise right by the interstate. I canceled the remainder of my stay there and stayed where with my sisters. Loved it here. I will always stay here.
It seemed like the hotel needed a little updating. Ex. - Carpet, elevator floor, decor.
The indoor / outdoor pool & the bed mattress was terrific! Best night sleep I've had in a hotel in a long time.
Hallways needed to be vacuumed.
Convenient location. comfortable, spacious rooms.
Carpet in room. Closet doors did not work well. Black out curtain not clean.
Staff was great.
The front desk agent sighed as we walked up to check in. When we commented on his sigh, he stated it was a "bad day". When we checked out the front agent complained loudly enough for the lobby to hear that a guest had asked her to make coffee in the room because the guest could not figure out the coffee pot. We frequently stay at the Crowne Plaza in Denver, Colorado and thought the level of professionalism would be the same, but sadly that was not the case.
Our room was not worth the price.
Bathtub didn't drain well.
Easy check in; friendly staff
Convenient to where I had to be.
the pool and room service
Nothing, it was a good stay.
Easy check in & out service, nice pool & bed was soft.
It took almost 24 hrs to get the Hair dryer replaced, and it also took some extended time to get new towels.
Overall the Service was very Good. We had a problem with alcohol being charged to our room, but it was quickly resolved with no hassles at check-out. The food at the breakfast buffet was excellent and the rooms and pool were clean. I would stay here again.
The staff was great !!! I will be back in June can't wait ...
Year round pool, Jacuzzi, Sauna.
property is solid, but is need of updates. Seem to run at a low staff rate.
property is solid, needs updating.
Lighting was horrible. VERY dim in the bathroom. VERY dim in the room. Not at all adequate lighting for work at the desk. Mattress sloped towards the center and has seen better days
Staff members were pleasant and helpful.
I like the pool and hot tub area
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