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100 Berlin Road, Cromwell, CT 06416, United States of America – Show map
|Double Room with Bath Tub - Disability Access/Non-Smoking|
|Deluxe Double Room with Bath Tub - Disability Access|
|King Room with Roll In Shower - Disability Access/Non-Smoking|
|Room Selected at Check-In|
|Double Room with Two Double Beds|
|Executive Double Room|
|Executive King Room|
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4 properties in Cromwell
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37 verified reviews
They speak your language!
Crowne Plaza Hotel Hartford South Cromwell's staff speaks: English
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Golf Course (within 2 miles), Hiking, Cycling, Sauna, Fitness Center, Hot Tub, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free), 24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 37 reviews
Value for money
Show reviews from:
Wesleyan University is 4.5 miles from this Cromwell, Connecticut hotel. This Quality Inn offers free Wi-Fi, an on-site gym and a daily hot breakfast with waffles and fresh coffee.
Score from 39 reviews Good
The Sheraton Hartford South is only a 15-minute drive from downtown Hartford and the Mark Twain House and Museum. It features an American restaurant, an indoor pool and spacious rooms.
Score from 48 reviews Wonderful
Off of Connecticut Route 9 and 6 miles from Interstate 91, this Middletown hotel is a 3-minute walk from the Wesleyan University campus. The property has free Wi-Fi.
Score from 5 reviews Review score
The Farmington Historical Society and the Hill-Stead Museum are minutes from this Farmington, Connecticut hotel. The hotel offers a daily hot breakfast, free Wi-Fi and an indoor pool.
Score from 86 reviews Wonderful
Staff was pleasant and courteous, room was very clean, bed comfortable, breakfast available for an extremely reasonable price.
I was hoping to swim laps - pool looked very clean but too small for lap swimming.
Excellent food and service at the restaurant. Room was exceptionally quiet.
Bathroom a bit small with dated pink tile.
The lobby was nice. The beds were nice. The staff was nice.
Didn't love the comforter/bedspread. Didn't like the long dreary hallways we had to walk through to get to our room. The bathroom was old and a bit shabby. Cracked tile, etc.
Very quiet - very clean - very efficient and cordial staff
Should have been told (warned!) about this: my room was 185 steps (yes, I counted them) to the elevator. Because of the structure of the building, there is only one way to those elevators. I should have been informed about this at check-in and given the option for a closer room to the elevators.
Very clean, comfortable bed and good restaurant.
Nice, clean, comfortable rooms and beds with great breakfast and friendly, helpful staff.
Centrally located in the state. Many amenities. Pool and spa were great after long flight from Texas. Bed was very comfortable. Fresh flavored water in crocks available in lobby at all times. Ryan and room service were great. Best clam chowder ever. Coffee with real coffee-mate(liquid) in room for mornings.
Hotel located right off exit 21 from 91. There were other stores lowes , eateries and such convenient to residential areas. The heated pool with a 9ft depth sunny solarium was awesome. I'd go back just for the pool effect. Totally enjoyed my stay.
I didn't have enough time to spend.
I had to cancel my room and even after I checked in they honored the cancellation policy. I was pleasantly surprised.
Elevators are slow and only two banks does not accommodate busy hotel environment. I had to wait too long. But that was it...no biggie.
Like the setup of property and activety
Parking to entrance
value for money....very few room amenities for the price.
overall appearance, restaurant, pool, plenty of elevators
old small bathrooms
The jacuzzi was discusting
Location right off the highway made for easy access to and from my meetings.
Seemed pricy considering there was no bag breakfast. I could get wifi on my PC but not my tablet.
Room nothing like what appeared on line. This executive suite was nothing more than a king bed in a room. No refrigerator as stated and required for my husbands meds. Changed room 3x. Couldn't wait to leave. Could hear everything going on in surrounding rooms
large comfortable room.
Couldn't open up the windows at night. Had to rely on cooling/heating system which was noisy.
The staff could not have been more friendly and helpful. The room was spacious, clean and quiet with a very comfortable bed. The location of the business centre by the foyer was convenient.
I thought the bar was a little pricey.
Need some upgrades for cosmetic reasons
eye appeal, staff, food.
price was just A little too high. wait staff wanted to seat us up against A pillar in the restaurant even though there were many empty tables.
What I didn't like is that I requested a wake-up call for 8am. I woke at 7am and asked why I had not received a wake-up call. Your staff then informed me that the clocks turned back and it was actually still 7am. I apologized and asked them to please make certain that I still receive a wake-up call at 8am. They assured me that I would, but they never called. When I woke up late, I called them asked why I hadn't received a call. They lied to me and stated that they did call and even had a person go up and knock on my door. However, when I told them that was a lie because my girlfriend had been up since7AM and no one came to knock on the door. They then stated, "oh, no, that's right sir, no one did go to your room because our staff forgot that the clocks turned back. I told them that I did not believe them because I had called mistakenly at 7am thinking it was 8am and your staff was the ones who told me about turning back the clocks. So, after I hung up; they called back to say that they figured out that the mistake occurred because there was a change in shifts and each shift thought the other shift already did the wake-up calls. I explained to them that thank god that I didn't have my usual meetings whenever I travel, because I could of lost an important client. They then called back to say that they looked into it further and realized that somehow I was left off of the list. They did offer me a free breakfast, but the reason I had to get up at 8am was that I had to meet a wedding party for breakfast, so I said "no thank you!" As a matter of fact, I will make it a point, never to use the Crowne Plaza again, especially after being lied to and due to so many excuses. So, don't worry about giving me anything complimentary; I am done with staying at the Crowne Plaza.
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