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7611 Katy Freeway , Houston, TX 77024, United States of America – Show map
|King Suite - Disability Access|
|King Suite - Non-Smoking|
|Queen Room with Two Queen Beds||
|King Suite with Spa Bath|
|Queen Room with Roll-In Shower - Disability Access|
|Deluxe Suite - Disability Access|
|Standard Double Suite|
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141 verified reviews
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Crowne Plaza Houston Galleria's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free), 24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 141 reviews
Value for money
Show reviews from:
Located just off the Southwest Freeway and less than 12 miles from downtown Houston, this hotel features a daily breakfast buffet and an outdoor pool. Free Wi-Fi is available.
Score from 136 reviews Very good
Positioned off Interstate 10, close to scenic parks and downtown Houston, this hotel features an on-site restaurant and lounge along with spacious rooms featuring free high-speed internet access.
Score from 305 reviews Very good
In the Westchase Business District just 15 miles from downtown Houston, this hotel has free Wi-Fi, complimentary public parking and on-site dining options.
Score from 55 reviews Very good
Featuring on-site dining at the Sierra Grille and Asian Corner, this non-smoking hotel is located 8 miles from the shops at the Galleria. Free Wi-Fi is included.
Score from 225 reviews Very good
April 21, 2015
The location per 'Galleria' is misleading - was not within walking distance, no restaurants in walking distance.
The price, free parking, and the rooms are up to date.
April 17, 2015
I was charged one price then on my credit card they overcharged me and my money is still not back in my account.
April 7, 2015
Ihg rewards, r awesome.. Free drinks n appetizers.. Super clean,great staff,omg i could go on for days!!!
April 7, 2015
tore carpet in room near entrance; a few minor housekeeping issues.
great customer service at the front desk upon check in...was given another room not facing the highway noise...thank you!
April 5, 2015
The room had a bit of an of an odor.
March 31, 2015
Reasonable breakfast till 11 on weekend. Goog parking.
March 25, 2015
The elevators too small!
The location, staff, and cleanliness
March 24, 2015
The snack shop really didn't offer much.
Not really in the Galleria area but it was only a hop, skip, and a jump away. The location was perfect. It was about 15 minutes from Minutemaid Park and NRG
March 22, 2015
No shuttle to downtown area!
Good, basic services & facility.
March 17, 2015
not quit near the road internet not that good
clean big room
March 12, 2015
Decor, room service
March 8, 2015
My bed I reserved was not available
March 5, 2015
Everything was well organized.
February 24, 2015
The view out our window was highway of traffic. The "security" at night was dead asleep in his car in a corner of parking lot.
Bed and pillows were like clouds in heaven. Room service was quick and tasty. Front desk very friendly & helpful. We asked cleaning lady if she could just vacuum,, she made our bed, changed trash... it was nice to walk in after long day.
February 17, 2015
Our room was on freeway side was rather noisy
The cleanliness and the bed was so comfortable
February 13, 2015
Wifi was spotty, dropped
February 9, 2015
I didn't receive a voucher for my free breakfast until I was leaving the breakfast and was asked to pay for it. FYI, if you have a room where breakfast is not included then it comes out to $30 for two people to eat. Although I had a room that excused me from paying, its quite expensive. I must admit, the breakfast is not gourmet at all to be that pricey! We opted for ihop instead.
Clean Not too many children staying (that night) Decor
February 1, 2015
The manager and 1 of the front desk staff on duty the day I was to check in both had a foul attitude. I had booked for a king bed room and found myself given a double bed room,imagine coming from a 16 hour flight,the last thing you need is an environment that you did not envision, so I call reception from the room to complain and the guy who checked me in tells me "if you can come down and show me where it says on your reservation king bed I'll gladly change it for you." So I come down with my proof and he goes "well there was a miscommunication from the booking portal you used" so whose fault is that???? Do I work with either of the two your hotel and booking portal??? No! So all I expected the manager to do when he comes out as a result of my insistence and also i know they get to deal with clients from all parts of the world every day so i assume he must possess some level of good customer relation and apologise as well as ease the situation, but what does he do no; he gestures I lower my voice and he will be glad to give me a full refund! And am like is this guy for real??? no apology and he thinks he's doing his employer a great favour??? well he just lost his hotel group a Client and of course all my friends who ask bout them, and am a gold card carrying member of IHG. Well am glad he acted that way cos I wouldn't have discovered the beautiful hotel apartment I now call home away from home. The Hyatt house...truly heavenly and the staff are the best trained in the industry. This is the only place I will stay at from now whenever am in Houston so for that I say a BIG Thank you Crown Plaza the Galleria, for helping me discover my new home away from home.
Didn't get a chance to like anything
January 27, 2015
Hot water did not seem to last long.
The room was great, spacious and clean. The staff was very friendly and always available to help in any way they could.
January 18, 2015
I didn't like the outdoor pool area. It should be indoor
The breakfast buffet was awesome!
January 15, 2015
it is too noisy in the rooms on the road side
December 26, 2014
The carpet looked dirty and old
The location is close from Ikea and Galleria mall
December 10, 2014
The pillows were uncomfortable due to the plastic casing on them and too soft. I understand this is a hygiene precaution but did detour from restful sleep.
The hotel was well maintained and tastefully decorated. I was pleased to have free parking however difficult to find depending on the time of day.
December 1, 2014
the name galleria is a little misleading, this should be just called I-10 IKEA LOCATION
November 25, 2014
I Dont like to much The pillows but The rest was EXCELLENT
The hotel was very comfortable
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