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7611 Katy Freeway , Houston, TX 77024, United States of America – Show map
|King Suite - Disability Access|
|King Suite - Non-Smoking|
|Queen Room with Two Queen Beds||
|King Suite with Spa Bath|
|Queen Room with Roll-In Shower - Disability Access|
|Deluxe Suite - Disability Access|
|Standard Double Suite|
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356 properties in Houston
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128 verified reviews
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Crowne Plaza Houston Galleria's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free) , 24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 128 reviews
Value for money
Show reviews from:
Featuring on-site dining at the Sierra Grille and Asian Corner, this non-smoking hotel is located 8 miles from the shops at the Galleria. Free Wi-Fi is included.
Score from 155 reviews Very good
This hotel, located within one mile of Houston Galleria shopping center, offers a continental breakfast. Wi-Fi access is available in all rooms.
Score from 105 reviews Good
Located within a 10-minute walk from the premier shopping opportunities at the Houston Galleria, this modern boutique hotel features free Wi-Fi and a full dining experience at the on-site bar and...
Score from 470 reviews Very good
Positioned off Interstate 10, close to scenic parks and downtown Houston, this hotel features an on-site restaurant and lounge along with spacious rooms featuring free high-speed internet access.
Score from 247 reviews Very good
Bed and pillows were like clouds in heaven. Room service was quick and tasty. Front desk very friendly & helpful. We asked cleaning lady if she could just vacuum,, she made our bed, changed trash... it was nice to walk in after long day.
The view out our window was highway of traffic. The "security" at night was dead asleep in his car in a corner of parking lot.
The cleanliness and the bed was so comfortable
Our room was on freeway side was rather noisy
Wifi was spotty, dropped
Clean Not too many children staying (that night) Decor
I didn't receive a voucher for my free breakfast until I was leaving the breakfast and was asked to pay for it. FYI, if you have a room where breakfast is not included then it comes out to $30 for two people to eat. Although I had a room that excused me from paying, its quite expensive. I must admit, the breakfast is not gourmet at all to be that pricey! We opted for ihop instead.
Didn't get a chance to like anything
The manager and 1 of the front desk staff on duty the day I was to check in both had a foul attitude. I had booked for a king bed room and found myself given a double bed room,imagine coming from a 16 hour flight,the last thing you need is an environment that you did not envision, so I call reception from the room to complain and the guy who checked me in tells me "if you can come down and show me where it says on your reservation king bed I'll gladly change it for you." So I come down with my proof and he goes "well there was a miscommunication from the booking portal you used" so whose fault is that???? Do I work with either of the two your hotel and booking portal??? No! So all I expected the manager to do when he comes out as a result of my insistence and also i know they get to deal with clients from all parts of the world every day so i assume he must possess some level of good customer relation and apologise as well as ease the situation, but what does he do no; he gestures I lower my voice and he will be glad to give me a full refund! And am like is this guy for real??? no apology and he thinks he's doing his employer a great favour??? well he just lost his hotel group a Client and of course all my friends who ask bout them, and am a gold card carrying member of IHG. Well am glad he acted that way cos I wouldn't have discovered the beautiful hotel apartment I now call home away from home. The Hyatt house...truly heavenly and the staff are the best trained in the industry. This is the only place I will stay at from now whenever am in Houston so for that I say a BIG Thank you Crown Plaza the Galleria, for helping me discover my new home away from home.
The room was great, spacious and clean. The staff was very friendly and always available to help in any way they could.
Hot water did not seem to last long.
The breakfast buffet was awesome!
I didn't like the outdoor pool area. It should be indoor
it is too noisy in the rooms on the road side
The location is close from Ikea and Galleria mall
The carpet looked dirty and old
The hotel was well maintained and tastefully decorated. I was pleased to have free parking however difficult to find depending on the time of day.
The pillows were uncomfortable due to the plastic casing on them and too soft. I understand this is a hygiene precaution but did detour from restful sleep.
the name galleria is a little misleading, this should be just called I-10 IKEA LOCATION
The hotel was very comfortable
I Dont like to much The pillows but The rest was EXCELLENT
Cleaning was very good
Breakfast has enough options, but is of low quality. Food in general is not in sync with rest of hotel.
LOCATION AND PRICE.
BATH TUB DIDN'T DRAIN WELL. PART OF THE REGISTRATION STAFF DIDN'T KNOW HIS JOB VERY WELL. THE IRON IN THE ROOM MALFUNCTIONED. IRONING BOARD WASN'T IN GOOD CONDITION, SAME WITH COFFEE MACHINE.
everything was great !
Free parking and free wifi
No safe box in the room
Hotel was very clean and comfortable. Staff members were nice and helpful. Our room was exactly as described and matched the pictures online exactly. I would absolutely stay at this hotel again!!
Typical CP offerings, usual standards, fast check-in and clean
Location is NOT in the Galleria, rather, it's on I-10, several miles away. Don't understand how they can claim this is a Galleria property, as it's definitely not!
I enjoyed my stay at this hotel!
room was clean
the bed was too hard. having rooms above the ballrooms is not to wise. They had a gig on Sat. when we were there. We just happen to be above the ballroom and the music thumped until midnight. It was too much noise for me.
Excellent customer service from the front desk to the waiter at the restaurant.Best service I had in a while.Gorgeous waiting areas, very clean and well located.
Helpful and efficient staff. Special thanks to the bartender George.
Requested a quiet room and that's exactly what I got.
I believe it was a good stay . Nothing to complain
Good for meetings parties. parking free.
Noise from the highway. a bit isolated from the city.
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