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425 North Sam Houston Parkway East, Houston, TX 77060, U.S.A. – Show map
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144 verified reviews
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Hyatt North Houston's staff speak: Spanish, English
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Fitness centre, Hot tub
Food & Drink
Restaurant, Bar, Snack bar, Special diet menus (on request)
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 11.95 per 24 hours.
Free public parking is possible on site (reservation is not needed).
Room service, Vending machine (drinks), Shuttle service (free), Airport shuttle (free), 24-hour front desk, Express check-in/check-out, Luggage storage, ATM/cash machine on site, Concierge service, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Business centre, Fax/photocopying, VIP room facilities, Bridal suite
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area
15:00 - 00:00 hours
05:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
All further older children or adults are charged USD 10 per person per night when using existing beds.
All further older children or adults are charged USD 25 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 144 reviews
Value for money
Show reviews from:
Boasting the largest convention space in the area and situated in the heart of downtown Houston only 2 blocks from Minute Maid Park, this hotel offers modern amenities and accommodations.
Score from 324 reviews Fabulous
Located within 10 minutes' walk from the premier shopping opportunities at the Houston Galleria, this modern boutique hotel features free Wi-Fi and a full dining experience at the on-site bar and...
Score from 346 reviews Very good
Only one block from the Galleria shopping center and a short drive from the heart of downtown Houston, this elegant hotel provides unbeatable accommodations, complete with exceptional amenities and...
Score from 94 reviews Very good
Located in Houston, Texas, this hotel is 12.5 miles from George Bush Intercontinental Airport (IAH). The hotel features an outdoor pool and free Wi-Fi.
Score from 172 reviews Review score
Housekeeping was oufle.
the courtesy shuttle
it was a mess. The hotel is old and tired looking in the rooms. The poblem with so many hotels is that the photos are taken when it is new and then you get there and so often the rooms are old and worn out as is the case here. The airport pick up was a disaster as the hotel operator directed me twice! to the wrong exit. When i told her about she gave me an attitude and told me it was my fault! Very bad service. The receptionsit made up for it by comping my breakfast but i would rather pay for the bad breakfast then wait 45 minutes for a shuttle at midnight after a long flight.
Great Get Away! Just What I Needed! Room was very comfortable!
The $25 security deposit! Didn't know about it, even though it was put back into my account!
The sandwich at the bar in the lobby was huge and tasted good. The TV remote was easy to navigate. The tub and bathroom were clean.
On two separate occasions housekeeping staff attempted to barge in to my room without even knocking. I had the deadbolt on and the staff kept trying to get in, even though I was on the hotel phone and could not answer the door. I mean, they did not even KNOCK! And would not stop attacking my door! Whoa. I have never had anything like this happen before, and it really soured me from ever returning!
Clean room, good amount of stocked items in rooms like pillows and soap, unrushed feeling.
Lack selection of breakfast items and high fees.
Not much lol
TV went out for a day and a half. No reembursement whatsoever. Location was in between two toll roads. The pool claims to be open 24/7 but it's not... It closes at 10. No water in the vending machines, sodas only. No microwave and no fridge.
Staff, car park, WiFi
Lifts are very slow
- pool area
- no fresh air - not possible to open any windows - musty smell in room - dirty carpet
-the room did not have any daylight, it was dark and dirty -the food was very bad -we had to call three times for the shuttle bus from the airport which came more than one hour later than promised -the location is not good at all - it is only useful if you stay just one night between flights -we left the hotel two days earlier than planned and changed to a very nice hotel down town
Fast check- in, friendly, prompt service. I travel alot and this was one of my and my child's favorite hotels. Location wise not alot of food options nearby
Gross Long waits at poor restaurant
The staff went out of their way to be nice at check in, during a forgotten item and at dinner.
I loved the cleanliness of the sheets. My kids love the pool and Hot tub. The staff very friendly.
I wish there was a microwave in the room.
I flew to Houston to attend the Washington vs Texans game. I'm from Arkansas, but I've been a Washington for over 30 yrs. I am also a Muslim and privacy is really important to me. It's imperative that I pray, even while traveling. The appearance of cleanliness was essential, and my room was very much appreciated. I felt very comfortable making my prayers there. My son was prepared to move me to another hotel... had I been not pleased with Hyatt North Houston. I was kinda nervous after reading reviews after booking my room...yeah, I booked in reverse, but I was so pleased with the Hotel that I had to let y'all know.
The mattress wasn't firm enough, but the extra pillows made it possible for me to get some much needed sleep.
Location, courtesy and professionalism of staff and cleanliness on the room.
We thought the price of the breakfast buffet was a little expensive.
Liked the location, and easy accessibility and Good Rooms with two double beds, best value the money can buy for a high End Hotel. One of my best experience, i should say the best experience stay in Houston TX out of all my numerous visits every year.
There is nothing I should say I did not like everything was great I have to think hard for dislikes, but all are likes no dislikes,
Being charged for a service I did not receive.
Nice breakfast, clean comfortable room and bed. Instant hot water in bath.
The hotel itself was in fair condition. Neighborhood was not in a great area. Seemed crime is really high. Every business around it had bars on windows and people loitering around.
Upon arrival we were informed that they did not have any of the rooms left that we had reserved and instead of upgrading us to a room that had what we reserved, they put us in a disabled room. So we had a soaking wet bathroom floor the entire time after the first shower taken. Walls are also very thin. You can hear every one that walks down the halls.
The bed was comfortable and the pillows were excellent.
Bathroom didn't have any hand towel hook or rack.
Very nice staff. Clean and modern room, comfy bed.
$4 for a bottle of water and the print so small
The room, the staff, and the atmosphere of the hotel was wonderful. Very clean.
There were no nearby restaurants and that wasn't convenient at all because we didn't want fast food.
Need to treat for ants around hot tub and pool
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