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425 North Sam Houston Parkway East, Houston, TX 77060, United States of America – Show map
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135 verified reviews
They speak 2 languages
Hyatt North Houston's staff speaks: Spanish, English
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Free public parking is available on site (reservation is not needed).
3:00 PM - 12:00 AM
5:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Any additional older children or adults are charged USD 25 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 135 reviews
Value for money
Show reviews from:
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Score from 138 reviews Very good
May 11, 2015
staff were not so friendly , wifi was poor , and location is exteremely bad , there is noting to see around and except for fastfood you cannot eat anything and far to everywhere .. they try to charge you for wifi , and price is too much for this hotel
the hotel was clean and airport free shuttle was nice
May 11, 2015
April 27, 2015
April 19, 2015
A little pricey for a room
Great staff, large room
March 31, 2015
The location, comfortable room, free WiFi, and a good free breakfast made this an ideal stop before our cruise from the port of Houston. It was less than an hour to the port and an easy drive on a Sunday. Being an airport hotel it was not real busy on the weekend. The staff was very helpful.
March 18, 2015
My reservation did not match what they had in the system. On arrival I was given the wrong room. The next day I had to reconfirm with the front desk about the breakfast the was suppose be included in my rate. At check out, I didn't get my final bill. I had to call later on that evening to request a copy. I had to call back to get the breakfast charge removed. Bummer!
The breakfast was good and the room was clean.
February 25, 2015
The room and the bed very old. The price I paid Comfort Suites or Candlewood Suites could have provided better rooms. I though of the name Hyatt but very very bad.
February 24, 2015
Smelled of cigarettes in the hall. Asked for more clean towels , was told that there wasn't any available!
Front desk service was Great! Young man had a Great Attitude! Changed my room without any problem!
January 12, 2015
Booking rate was different than I thought when I made reservation.
Reception staff was excellent. Greatest asset of the property.
January 6, 2015
We did not have any information about the shuttle frequency and although I had sent a message with my booking stating which flight and terminal we would arrive on, I didn't get a reply
Very comfortable beds. Restaurant was open until 11pm and the food was good. The shuttle itself was very good. The staff was very friendly and helpful
December 15, 2014
The WIFI did not work. It took us a while to work with the tech. support. We did not have internet access the first day of our stay. The room fan made strange noise in the middle of the night. The worse, we did not get any response after reporting the problem on the next day.
The facilities were good given the affordable price.
December 14, 2014
We wait about 45 Minutes for the shuttle, while other hotel-shuttles passed us three times.
Nice Hotel, near the airport. All, what you need, when you want to sleep near she airport.
December 12, 2014
Checking in was very quick and went easy.The room was nice and clean. The bed was huge and very comfortable. I felt very ease. There was a coffee maker in the room but I went to a close by Starbucks. There was plenty of eating places near by if you didn't want to go down to the restaurant in the hotel. I would stay again anytime.
December 6, 2014
Design of hotel makes rooms very dark. Sluggish cleaning speed. Returning to an unmade up room at nearly 4 pm.
Extremely friendly and helpful shuttle driver, Leon. Concierge and restaurant staff also courteous and very friendly.
November 18, 2014
Housekeeping was oufle.
November 9, 2014
it was a mess. The hotel is old and tired looking in the rooms. The poblem with so many hotels is that the photos are taken when it is new and then you get there and so often the rooms are old and worn out as is the case here. The airport pick up was a disaster as the hotel operator directed me twice! to the wrong exit. When i told her about she gave me an attitude and told me it was my fault! Very bad service. The receptionsit made up for it by comping my breakfast but i would rather pay for the bad breakfast then wait 45 minutes for a shuttle at midnight after a long flight.
the courtesy shuttle
November 7, 2014
The $25 security deposit! Didn't know about it, even though it was put back into my account!
Great Get Away! Just What I Needed! Room was very comfortable!
November 7, 2014
On two separate occasions housekeeping staff attempted to barge in to my room without even knocking. I had the deadbolt on and the staff kept trying to get in, even though I was on the hotel phone and could not answer the door. I mean, they did not even KNOCK! And would not stop attacking my door! Whoa. I have never had anything like this happen before, and it really soured me from ever returning!
The sandwich at the bar in the lobby was huge and tasted good. The TV remote was easy to navigate. The tub and bathroom were clean.
October 28, 2014
Lack selection of breakfast items and high fees.
Clean room, good amount of stocked items in rooms like pillows and soap, unrushed feeling.
October 28, 2014
TV went out for a day and a half. No reembursement whatsoever. Location was in between two toll roads. The pool claims to be open 24/7 but it's not... It closes at 10. No water in the vending machines, sodas only. No microwave and no fridge.
Not much lol
October 22, 2014
Lifts are very slow
Staff, car park, WiFi
October 22, 2014
- no fresh air - not possible to open any windows - musty smell in room - dirty carpet
- pool area
October 21, 2014
-the room did not have any daylight, it was dark and dirty -the food was very bad -we had to call three times for the shuttle bus from the airport which came more than one hour later than promised -the location is not good at all - it is only useful if you stay just one night between flights -we left the hotel two days earlier than planned and changed to a very nice hotel down town
October 19, 2014
Fast check- in, friendly, prompt service. I travel alot and this was one of my and my child's favorite hotels. Location wise not alot of food options nearby
October 18, 2014
Gross Long waits at poor restaurant
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