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425 North Sam Houston Parkway East, Houston, TX 77060, United States of America – Show map
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154 verified reviews
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Hyatt North Houston's staff speaks: Spanish, English
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Fitness Center, Hot Tub
Food & Drink
Restaurant, Bar, Snack Bar, Special Diet Meals (upon request)
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
3:00 PM - 12:00 AM
5:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Any additional older children or adults are charged USD 25 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 154 reviews
Value for money
Show reviews from:
In Houston, Texas, this hotel is 12.5 miles from George Bush Intercontinental Airport (IAH). The hotel features an outdoor pool and free Wi-Fi.
Score from 302 reviews Good
Located a 5-minute drive from Bush Intercontinental Airport and 17 miles from downtown Houston, this hotel features free Wi-Fi access and a complimentary continental breakfast each day.
Score from 534 reviews Review score
Only one block from the Galleria shopping center and a short drive from the heart of downtown Houston, this elegant hotel provides unbeatable accommodations, complete with exceptional amenities and...
Score from 152 reviews Very good
Placed in the heart of downtown Houston, near popular attractions and corporate offices, this hotel features an on-site restaurant, modern accommodations and thoughtful facilities, including a 24-hour...
Score from 211 reviews Very good
A little pricey for a room
Great staff, large room
The location, comfortable room, free WiFi, and a good free breakfast made this an ideal stop before our cruise from the port of Houston. It was less than an hour to the port and an easy drive on a Sunday. Being an airport hotel it was not real busy on the weekend. The staff was very helpful.
My reservation did not match what they had in the system. On arrival I was given the wrong room. The next day I had to reconfirm with the front desk about the breakfast the was suppose be included in my rate. At check out, I didn't get my final bill. I had to call later on that evening to request a copy. I had to call back to get the breakfast charge removed. Bummer!
The breakfast was good and the room was clean.
The room and the bed very old. The price I paid Comfort Suites or Candlewood Suites could have provided better rooms. I though of the name Hyatt but very very bad.
Smelled of cigarettes in the hall. Asked for more clean towels , was told that there wasn't any available!
Front desk service was Great! Young man had a Great Attitude! Changed my room without any problem!
Booking rate was different than I thought when I made reservation.
Reception staff was excellent. Greatest asset of the property.
We did not have any information about the shuttle frequency and although I had sent a message with my booking stating which flight and terminal we would arrive on, I didn't get a reply
Very comfortable beds. Restaurant was open until 11pm and the food was good. The shuttle itself was very good. The staff was very friendly and helpful
The WIFI did not work. It took us a while to work with the tech. support. We did not have internet access the first day of our stay. The room fan made strange noise in the middle of the night. The worse, we did not get any response after reporting the problem on the next day.
The facilities were good given the affordable price.
We wait about 45 Minutes for the shuttle, while other hotel-shuttles passed us three times.
Nice Hotel, near the airport. All, what you need, when you want to sleep near she airport.
Checking in was very quick and went easy.The room was nice and clean. The bed was huge and very comfortable. I felt very ease. There was a coffee maker in the room but I went to a close by Starbucks. There was plenty of eating places near by if you didn't want to go down to the restaurant in the hotel. I would stay again anytime.
Design of hotel makes rooms very dark. Sluggish cleaning speed. Returning to an unmade up room at nearly 4 pm.
Extremely friendly and helpful shuttle driver, Leon. Concierge and restaurant staff also courteous and very friendly.
Housekeeping was oufle.
it was a mess. The hotel is old and tired looking in the rooms. The poblem with so many hotels is that the photos are taken when it is new and then you get there and so often the rooms are old and worn out as is the case here. The airport pick up was a disaster as the hotel operator directed me twice! to the wrong exit. When i told her about she gave me an attitude and told me it was my fault! Very bad service. The receptionsit made up for it by comping my breakfast but i would rather pay for the bad breakfast then wait 45 minutes for a shuttle at midnight after a long flight.
the courtesy shuttle
The $25 security deposit! Didn't know about it, even though it was put back into my account!
Great Get Away! Just What I Needed! Room was very comfortable!
On two separate occasions housekeeping staff attempted to barge in to my room without even knocking. I had the deadbolt on and the staff kept trying to get in, even though I was on the hotel phone and could not answer the door. I mean, they did not even KNOCK! And would not stop attacking my door! Whoa. I have never had anything like this happen before, and it really soured me from ever returning!
The sandwich at the bar in the lobby was huge and tasted good. The TV remote was easy to navigate. The tub and bathroom were clean.
Lack selection of breakfast items and high fees.
Clean room, good amount of stocked items in rooms like pillows and soap, unrushed feeling.
TV went out for a day and a half. No reembursement whatsoever. Location was in between two toll roads. The pool claims to be open 24/7 but it's not... It closes at 10. No water in the vending machines, sodas only. No microwave and no fridge.
Not much lol
Lifts are very slow
Staff, car park, WiFi
- no fresh air - not possible to open any windows - musty smell in room - dirty carpet
- pool area
-the room did not have any daylight, it was dark and dirty -the food was very bad -we had to call three times for the shuttle bus from the airport which came more than one hour later than promised -the location is not good at all - it is only useful if you stay just one night between flights -we left the hotel two days earlier than planned and changed to a very nice hotel down town
Fast check- in, friendly, prompt service. I travel alot and this was one of my and my child's favorite hotels. Location wise not alot of food options nearby
Gross Long waits at poor restaurant
The staff went out of their way to be nice at check in, during a forgotten item and at dinner.
I wish there was a microwave in the room.
I loved the cleanliness of the sheets. My kids love the pool and Hot tub. The staff very friendly.
The mattress wasn't firm enough, but the extra pillows made it possible for me to get some much needed sleep.
I flew to Houston to attend the Washington vs Texans game. I'm from Arkansas, but I've been a Washington for over 30 yrs. I am also a Muslim and privacy is really important to me. It's imperative that I pray, even while traveling. The appearance of cleanliness was essential, and my room was very much appreciated. I felt very comfortable making my prayers there. My son was prepared to move me to another hotel... had I been not pleased with Hyatt North Houston. I was kinda nervous after reading reviews after booking my room...yeah, I booked in reverse, but I was so pleased with the Hotel that I had to let y'all know.
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