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401 West Summit Hill Drive, Knoxville, TN 37902, United States of America – Show map
Excellent location – rated 9.3/10! (score from 109 reviews)
Rated by guests after their stay at Crowne Plaza Hotel Knoxville.
|King Room - Disability Access/Non-Smoking|
|King Room - Non-Smoking|
|Queen Room with Sofa Bed - Non-Smoking|
|Executive King Room - Non-Smoking|
|Double Room - Disability Access/Non-Smoking|
|Double Room with Two Double Beds - Non-Smoking|
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50 properties in Knoxville
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110 verified reviews
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Crowne Plaza Hotel Knoxville's staff speaks: English
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Fitness Center, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
Private parking is available on site (reservation is not needed) and costs USD 15 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Hypoallergenic room available, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 109 reviews
Value for money
Show reviews from:
In downtown Knoxville and just a 10 minute drive from the Knoxville Zoo, Tennessee hotel features an indoor swimming pool. Free Wi-Fi is provided to all guests.
Score from 105 reviews Excellent
Connected via sky bridge to the Knoxville Convention Center and situated in the heart of the downtown area, this hotel provides modern amenities along with first-class facilities and services.
Score from 63 reviews Excellent
This downtown Knoxville hotel overlooks the Tennessee River and is connected to the Knoxville Civic Auditorium and Coliseum. The hotel features an outdoor pool and rooms with free Wi-Fi.
Score from 30 reviews Excellent
Located in Knoxville, Tennessee, this hotel features an outdoor pool and a fitness centre. It has rooms equipped with free Wi-Fi access.
Score from 67 reviews Excellent
Staff was very friendly.
restaurant was empty for dinner and tasty, as well
This location has parking(with a fee) but couldn't find a parking spot due to an event being held in one of the conference rooms. Fire department sirens at all hours of the night.
The staff was very friendly and helpful. Couldn't ask for any better service. Nice clean hotel. Breakfast was nice but a bit on the pricey side.
There was nothing that I did not like
The location was perfect for downtown activities put my car in the valet and could walk to where I wanted to go and the hotel has everything you could want from a bar to room service to valet
Everyone was very friendly and helpful!
Beds, and room.
hallway noise was loud highway noise easily heard inside
staff was excellent location excellent
There was a large group that was booked into the hotel that was rude loud and arrogant at midnight after being woke up multiple times from this group we checked out
The location is excellent
Nothing. Everything was perfect
Everything about this property was excellent, from check-in to check-out. The bed was very soft, and comfortable.
The extra costs Not revealed when I booked. Additional charges were at least two thirds of the booking price. A $97.00 room actually cost me $167.00. You don't find that out until you check in.
The hotel is beautiful and conveniently located next to Market Square in the old city. Staff was beyond friendly and helpful. We won't stay anywhere else in the future. Thank you for a great stay!
Wonderful location to shopping and dining. The fitness center was the best.
They charge you $10 to park yourself which is ridiculous considering the price of the rooms.
Great place with one of the friendliest staffs we have ever encountered. Will definitely use this place again
The room was stuffy, really small and had no bathroom fan. I was on a business trip with 2 other associates. Not a comfortable stay. I Will not pay the big bucks to stay down town again.
Police sirens every night between 3 4am
Location to Market Square
pillows too soft, need to have some firm ones as well
the staffs politeness and helpfulness
Only thing wrong was the sirens at night.
Everything was great at crowne.
The bed was horrible. I felt I was sleeping on a brick with a sheet & pillow. I felt the mattress was way too firm omg. The sheets & blanket were way too stiff for any comfort. My body felt like I had been beaten with a baseball bat! I have stayed at the Crown Plaza in Dallas, TX multiple times and never recalled that experience with the beds there.
Everything about the hotel was great except the bed. The service was always outstanding. The location was perfect. The hotel was immaculate. Parking was easy. The bathroom was generous with all the amenities and the shower was really nice in helping the smooth out some of the aches & pains from the bed the night before.
Perfect location for a one night stay. Walking distance to great restaurants and unique shopping. Hotel staff was super friendly and helpful.
I stayed here on a business trip and really liked the hotel and its staff. I'd recommend it to anyone.
Hotel needs updating in floor halls Wifi slow Didn't get two beds we requested at time of reservation
Location Parking Room updated
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