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7800 Universal Boulevard, Orlando, FL 32819, United States of America – Show map
|Executive Queen Room with Two Queen Beds|
|Executive King Room|
|Queen Room with Two Queen Beds|
|Queen Room with Two Queen Beds - Allergy Friendly|
|Deluxe King Room with Sofa Bed|
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372 properties in Orlando
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189 verified reviews
They speak your language
Crowne Plaza Hotel Orlando-Universal's staff speaks: Portuguese, Spanish, English
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Outdoor Pool (all year), Terrace, Sun Deck
Fitness Center, Massage, Hot Tub, Game Room
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 9 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Portuguese, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 10 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 189 reviews
Value for money
Show reviews from:
In a great location on International Drive, this Orlando hotel features free scheduled transportation to Walt Disney’s Epcot and Universal Studios Orlando.
Score from 1179 reviews Good
Located across from the Orange Country Convention Center, this Orlando luxury hotel is less than 1 mile from SeaWorld Orlando Amusement Park. It boasts on-site dining and a minigolf course.
Score from 424 reviews Excellent
This Orlando hotel is just off Interstate 4, only 3 miles from Universal Studios. It features a complimentary area shuttle and a gift shop. A buffet-style breakfast is served every morning.
Score from 178 reviews Excellent
Located next to the main entrance to the Orange County Convention Center, this 5-star hotel is 7.5 miles from Disney World. It features elegant rooms with flat-screen TVs.
Score from 639 reviews Wonderful
Executive Lounge Views
Lift worked poorly
Les lits sont comfortable. Chambre assez grande.
When reserving I did a room with 2 queen size bed n at arrival she gave me a studio with 1 queen size bed n 1 sofa gym bed. I didn't accept and after Insisting she gave another room with 1 king size bed n she said that they don't have 2 queen size bed room. And no apologies. There is no free water bottles in the room. Shuttle from Disney are at 1030 leaving so when u reach hotel it's 11 PM and the restaurant is close so no dinner. They have only cold meals. When we asked them if any restaurant nearby they said don't have and at the time of check out we found out that 15min walking and it's full of restaurants. I would not suggest to stay here instead go to The Castle or Rosen Plaza. We shifted to The Castle and it's wonderful.
Really nice staff and good facilities and would certainly stay there again.
Not the hotel's fault necessarily but some of the guests were exceedingly noisy in the very early hours of the morning, which disturbed our sleep.
Loudest A/C and refrigerator i have ever seen! Impossible to sleep
I missed the 'service with a smile' at check-in.
Largeness of studio room. Clean.
Whirring sound of the furnace or air conditioner. But after while it was white noise.
The crowne plaza was about 8 minute walk to international drive perfect location! The porters there, I found were the best help. Only downfall we had was the breakfast we had a piece of bacon each and scrambled egg and orange juice which we didn't drink because It wasn't that nice and it cost us over $32. Where if you go around the corner to international drive you have IHOP and Perkins (beautiful!) u can get both FULL breakfast for under $20 :) that's the only downfall everything else was perfect during our stay we only had breakfast there once as it was too expensive. Thank you for a great stay !
Some of the staff were helpful and friendly.
1. The hotel is terribly old and so are the amenities in the room. Parts of the bathtub were rusty and so were the towel racks. 2. The AC make a lot of noise once every 30 minutes, throughout the night. Turns out its the same across every room and they can't fix that. 3. We ordered breakfast through the room service hanger which we hung outside our room. Turns out nobody bothered to collect them, as we noticed other rooms had their breakfast orders left untouched as well. Went to the concierge to make a complaint, and she did not even bother to apologise. All she said was it will not be charged to our account. 4. The breakfast buffet staff were very rude, and simply ignored us. Took them awhile to even bother to take us to our tables. 5. On our last day, we decided to grab some quick breakfast from the stall beside the breakfast cafe, only to notice bugs flying inside the glass cabinet where the brownies and donuts were kept. 6. Wifi was supposed to be free, but they sneaked in $125.90 into our bill on the last day for wifi charges. They waived it in the end, after we questioned them about it. Apart from that, wifi was weak and terrible in the rooms.
I liked everything! The breakfast was Amazing
Staff is nice. Location is very good, near Internation drv, and Universal park. Nice pool, food, gym...
Central clima in quiet zone flors (corner rooms) is very noise. On booking.com offer internet is free , but thay charge it. On reception, you can fix it :) Parking is 9$ For night
The location was perfect.
However there was roaches in the ice machine on the 8th floor
lovely pool friendly staff excellent breakfasts
expensive bar food blocked toilets , unable to pay for three nights together,had to pay for three rooms separatley although all one family and in the same name thus incurring extra expense on my debit card
Location close to Universal. Good value for price.
Close to Universal Studios and many shopping/grocery stores
Have to pay for basic amenities like luggage cart, wifi and parking
All of the ammendment available to us. I love the pool area.
I didn't like the fact that there was no full kitchens
i loved the room and how the hotel was clean.We enjoyed the jacuzz and game room.the staff was nice
that they charged the guest to park that should be free! also needs ac vents in elevator and hallways.
The view was all I like ...
Greeter at the buffet name victor was very very rude... My carpet in room 1403 was wet. The staff none of them had a welcoming face,it was like I was bothering them if I had a question. I was on the executive floor..14floor and not even a bottle water I could get for free... This day was suppose to be special because it was my anniversary night , so it was very disappointing to get such poor service...
We loved the bed! It was very comfortable. The location was great!
The elevators had some difficult going to the floor we were staying on, so we had to taking the stairs the rest of the way from the closet floor.
Architecture, location, cleanliness, staff and value.
Pool closes at 11:00.
Very close to Universal parks, a bit further from Disney and Premium outlet centers, but still ok. Free shuttle service to theme parks. Free wifi in the lobby.
Very old and loud AC in the rooms, just right next to the bed. It's positive that we could change room immediately after our complaint, but the AC turned out to be practically the same in the other room.
The room and facilities within. Swimming pool and bar
The included breakfast, convenience
Paying for parking. After renting a car to pay to park is just redundant. More times to the theme park shuttles.
food was great
location is great, price is fair, good hotel
wifi only at the lobby and very expensive to use in the room
location is excellent, close to universal studio, walking distance to some commercial with options of restaurant and not too far to the premium outlet. facilities is good, game room and swimming pool are favorites for children and level of comfort is as expectation of the hotel with this rating.
cleanliness is very much ok in the 1st night but on 2nd night the lady who makes up the room did only the bed and bathroom, but not put the other stuff in order. most of the staff are great, they are very friendly and want to discuss and explain about everything. i have a problem when i checked out that the bill is higher than what is quoted by booking.com and i found that the lady in the reception didn't help at all, not even try to verify with her supervisor. until i called booking and they settle everything down. nice service booking.com
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