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Show map Crowne Plaza Hotel Philadelphia-Cherry Hill

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Newest reviews for Crowne Plaza Hotel Philadelphia-Cherry Hill

  • Noel
      United States of America
    August 21, 2014

    It was a beautiful, clean, relaxed hotel with lot of amenities

    I would have like a better vending machine selection most nights it was to late or I wasn't presentable to go to the snack bar. The hotel also ran out of laundry detergent and I had to go buy my own, but they had run out two days prior and then when I went back two days later to ask the front desk for some they were STILL out. I realise you probably hadn't got your delivery in, but good customer service someone who have purchased some for the guests to use while they were out. I was not the only guest asking for it.

    9

  • Sarah
      United States of America
    August 8, 2014

    The staff was friendly and helpful. The rooms were clean and comfy. The pool was a hit with the kiddos!

    10

  • Janelle
      Australia
    August 5, 2014

    I absolutely loved to my room on the 14th floor views overlooking the river and skyline. I enjoyed working on my computer in my room so much that I extended my stay by two days and made this my base for sightseeing.

    I'm a swimmer and, while from my room I can see the pool isn't used much, it was closed when I wanted to swim. Poor weather and before 10 AM are not really good excuses for it to be shut. My suggestion would be guests ask to use it at front desk and are given access on an as needs basis.

    10

  • David
      United States of America
    July 26, 2014

    staff, restaurant,

    wi-fi

    7.9

  • Stuart
      United States of America
    July 24, 2014

    It was a very nice nice place and we'll certainly retain. The bed has unusually good reading lights and the staff is very nice.

    The only problem was with the bath/shower. No water came out but we found out in the morning and didn't have time for them to address the problem.

    8.3

  • Anonymous
      United States of America
    July 21, 2014

    I liked how when my co-worker had an issue with her room the staff immediately changed her room. I liked that when our second day of meetings was cancelled we were refunded our money immediately. The staff was excellent

    The hallway smelled like smoke even though we asked for a non smoking floor. The rooms were not clean. The air conditioning vents were completely filled with dust. The sheets were so wrinkled they looked as though they have not been changed. The bathroom did not look clean. We bought lysol at the nearest store so that we could spray the room down ourselves.

    4.2

  • Venkataraman
      India
    July 15, 2014

    The best is the morning breakfast served at restaurant. It is worth for $15 they charge. The second best is the corner coffee shop.

    Nothing.

    10

  • Brant
      United States of America
    July 13, 2014

    I like my room the location the lobby is nice.

    I saw customers not being treated well and spoked to in aggressive tone. I lead people and teach people how to lead one thing I know who ever is running that hotel it's his or her leadership that's lacking.

    8.8

  • David
      United States of America
    July 10, 2014

    Everything!!

    Nothing

    10

  • David
      United States of America
    July 8, 2014

    Great Pool. Breakfast was plentiful.

    Rooms are old.

    6.7

  • Anonymous
      United States of America
    June 30, 2014

    The housekeeping did a good job cleaning my room from day to day. Staff was prompt with answers.

    Pool was not clean. Clean pool towels were not folded. Had to ask if they were clean because the way they were presented, it seemed like they were dirty. Could tell hotel was a bit dated just from regular keep-up

    6.7

  • Anonymous
      United States of America
    June 29, 2014

    Room was quiet

    Property has seen better days and has a tired, worn feeling

    6.3

  • Dwight
      United States of America
    June 6, 2014

    Good location, easy parking, windows that open to let in fresh air.

    Hotel is worn and has seen better days. Felt more like a motel room than a Crowne Plaza room.

    5.4

  • Osama
      Saudi Arabia
    May 28, 2014

    Luxury

    No shuttle bus from the hotel to Philadelphia

    7.9

  • Anonymous
      United States of America
    May 20, 2014

    Low rate (needed a last min. Hotel on Graduation wknd). Friendly staff; followed up with a call each time we requested something; very quick with requests; very accommodating staff; free parking; free breakfast. Great stay!

    Plumbing; we must've had the room they don't usually assign; plumbing was problematic; toilet made noise all night; shower was slow to work.

    9.2

  • Anonymous
      United States of America
    May 13, 2014

    Beds were comfortable

    No refrigerator or room safe. Shower was difficult to figure out. Not enough handicapped parking spaces (due to an event, we had to park in a space at the back of the lot) Event folks were given preference over hotel guests.

    6.3

  • Lori
      United States of America
    April 16, 2014

    The renovated room was very nice. Also bartender very nice

    AC was not working at first but notified front desk and it was promptly fixed.

    10

  • Anonymous
      United States of America
    April 15, 2014

    Bathrooms are terrible, even front desk staff admitted showers are impossible to operate. Also, the air vent in our room was extremely loud.

    6.7

  • Lisa
      United States of America
    April 9, 2014

    It was a very good location for me, and parking was not much of an issue even though the hotel was busy. Security handled a loud party on Saturday night very well.

    The restaurant. The morning buffet had cold eggs, very greasy bacon, and a very slow toaster. They really need a new toaster. I had vouchers for breakfast so did not order off the menu. There was no safe in my executive room.

    8.8

  • Anonymous
      Cyprus
    March 26, 2014

    Service at restaurant.

    Too essential for the price. No ancillary toilet items availability. Very noisy air conditioning necessary for heating.

    5.8

  • Anonymous
      United States of America
    December 23, 2013

    Renovations and cleanliness of the facilities

    6.3

  • Oleg
      Russia
    December 2, 2013

    We spent just one quick night. Everything was OK, the hotel is clean and comfortable and met our expectations.

    8.8

  • Bertin
      United States of America
    November 26, 2013

    It looked very professional and chic.

    The pillows were too big.

    8.8

  • Mikhail
      United States of America
    September 4, 2013

    No fridge n drinks in the room, no entertainments

    4.2

  • Valerie
      United States of America
    August 29, 2013

    All the food I got taste good. The beds were really comfortable. Scott was really nice who checked us in.

    Very crowded hotel, had to wait for the elevator many a times. So of the staff was a little rude at times.

    6.7

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