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4010 City Avenue, Philadelphia, PA 19131, United States of America – Show map
|King Room with Sofa Bed||
|King Room - Non-Smoking|
|Double Room with Two Double Beds - Non-Smoking|
|Executive Double Room with Two Double Beds|
|Queen Room with Disability Access|
|Executive King Room||
|Studio Hearing Accessible - Non-Smoking|
|Double Room with Two Double Beds||
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88 properties in Philadelphia
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129 verified reviews
They speak your language!
Crowne Plaza Philadelphia West's staff speaks: French, Spanish, English
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Golf Course (within 2 miles), Fitness Center, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
French, Spanish, English
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
Up to two older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 129 reviews
Value for money
Show reviews from:
Just a 5-minute walk from the Liberty Bell and Independence Hall, this hotel is in the heart of Philadelphia. Free Wi-Fi is available throughout the hotel and a restaurant is on site.
Score from 433 reviews Very good
In downtown Philadelphia, this boutique hotel is a 3-minute walk from Rittenhouse Square, one of 5 original open-space parks. This European-style hotel features a business center and a gym.
Score from 404 reviews Excellent
Seconds from the University of Pennsylvania campus and an 11-minute train ride from the attractions of downtown Philadelphia, this hotel features a free 24-hour airport shuttle service.
Score from 125 reviews Excellent
This modern hotel features a rooftop bar and lounge, wireless internet access, and spacious rooms equipped with a flat-screen TV.
Score from 196 reviews Wonderful
The bed was comfortable and clean. Staff was friendly. I'd stay again.
The heating/air conditioning was very noisy and difficult to regulate. There was an area in the hallway that smelled of garbage/leftover food. Though the room furnishings were new, the ottoman had pen scribble on it and there was crayon on a portion of the wallpaper. This was obvious and should have been cleaned by staff.
Doorman is great,Frontdesk staff was always up to assist.
WiFi with permanent difficulties, breakfast buffet quit limited, just bratwurst but no sausage and cheese, no muesli only pre packed stuff.
Bed was very comfortable, staff was so nice and friendly.
Elevator issues and room service prices were high.
location and I didi get a good night sleep .
my door would not open and it was not fixed . I had to force my way in every time I went in . Ice machines not on my floor .
Breakfast, the entire staff (especially Catrina and Dean), free parking, the wonderful, clean facilities, the gym and the hourly shuttle to downtown were all attractive. We chose this hotel even though our conference was downtown because of these factors.
Can't think of any
No safe box Alittle bit far away from the downtown Breakfast lack of variety
I liked the gym and the bed was comfortable.
The hotel just seemed old. My room did not feel clean, the tub was stained. There was not a fridge in the room and there was not a complimentary breakfast. If I could do it again, I would have stayed a few miles away in a Hampton or Holiday Inn Express for a better value to quality ratio.
The beds were great sleepers. Thanks for having the room a/c on when we arrived -- so refreshing. Staff at main desk were courteous and friendly, did whatever they were asked to help with. Loved the shuttle bus service -- many thanks!!!
Service in Grill was a bit slow. Seemed to have too few wait people for breakfast on 2 mornings we went there. One man server on Sat. night was a little too animated, too attentive, which appeared over-sweet.
Comfortable bed, nice pool area and hot tub
The area lacked any place to go for breakfast except for the limited place at the hotel. Our "Do Not Disturb" sign disappeared from our door, so the maid knocked pretty early. There was a lot of noise in the hall in the morning.
Lamps in room didn't work and if they did they only had one bulb.
Everyone at the hotel, including the front desk staff,the restaurant staff,the concierge, went out of their way to insure our comfort. Everyone always had a smile on their face (s) and would always acknowldege each and every guest with a kind word. All of the Crown Plaza employees made us feel very special during our stay at the hotel; they know and value the meaning of exemplary customer service.
B-s about how not available and bed was of poor quality or just old and sagging.
The personal interaction of the staff, professional yet warm and friendly.
free shuttle to town
I liked the location of the hotel, the free parking, and the elevators were timely.
I didn't like no continental breakfast, and all the electronics were difficult, i.e. the room key didn't work, the clock was not set and the coffee maker I had to call for assistance. The second day of our stay, the room was not made up with overflowing waste baskets.
everything, it's miles away from Philadelphia ans not easy to find unless you a GPS, the room has not been cleaned once in 3 days
Just off I-76, very easy to get to and from, free parking, friendly staff. Very reasonably priced for Philly. Convenient Starbucks and TGI Fridays.
The location, too far from everything. Noisy streets, lack of charm and coziness, no nice restaurants around. Disappointing experience all around.
Swimming pool Park
Small room. No extra (refrigerator, safe strong secure). Not enough towels. Unpleasant light. Dark corridor.
wifi was intermittent most of the time
Location and price
The pool was closed so we did not swim
Could not enjoy the pool...To many kids
The mattress in our room 604 was seriously drooping in the middle.
Clean and friendly service. Restaurant had a good buffet breakfast. Room was clean and although lots of activity we had peace and quiet when in our room. Will stay here every time we visit Philly going forward!!!
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