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Holiday Inn Express Pittsburgh West - Greentree

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Score from 64 reviews Excellent 8.8/10

Newest reviews for Sheraton Pittsburgh Airport Hotel

  • Heather
      United States of America
    September 12, 2014

    This hotel is not conveniently located. There are shuttles, usually only one, that will transport you, but it cost as mu h for a cab as you would have to tip them. The shuttle driver talked politics the whole way bk to the hotel. Since i hate politics, i wasnt impressed. You have to take a cab for 15 to 20 min wherever you go. Since there are no stores around, the hotel should have a store on site for the convenience of guests. Other than that, the stay was comfortable. Now that I know better, I will never stay here again.

    Likes and dislikes are the same. Inconvenience

    5.4

  • Darlene
      United States of America
    August 24, 2014

    WE LIKED EVERYTHING, WE ATE AT THE HOTEL RESTAURANT, FOOD WAS GOOD, STAFF VERY FRIENDLY, ROOMS WERE VERY CLEAN AND COMFORTABLE BEDS. WOULD DEFINITELY STAY THERE AGAIN. ALL AROUND GOOD EXPERIENCE.

    CAN'T SAY ANYTHING BAD AT ALL.

    10

  • Yi
      United States of America
    August 19, 2014

    clean room, worth the price

    outdoor pool close too early

    9.6

  • Jerry
      United States of America
    August 17, 2014

    thermostat on the wall. A television that didn't take forever to change channels. SPG common area. staff was very friendly. breakfast was great. mirrors in bathroom. alarm clock/radio.

    WIFI connected but would not work. water pressure. low flow toilet. chair was uncomfortable. room size was small.

    9.6

  • Anonymous
      United Kingdom
    July 28, 2014

    The look of the room was great on first sight, but overall it was not very clean.

    Cleanliness of room was poor - smeared mirrors, dust bunnies. On Day 2 the room was not cleaned at all. Reception staff was not very helpful, when I needed to send something by post. The warm breakfast options at the buffet were lukewarm and the bacon was so hard, could actually not be chewed.

    4.2

  • Asa
      United States of America
    July 20, 2014

    The service was excellent. All of the staff was professional and courteous.

    10

  • Derrick
      United States of America
    April 1, 2014

    The humble attitude of the staff was exceptional to anything I have ever experienced. The character displayed could not be trained, the staff are just genuine sweet people. Anytime I stay in Pittsburgh, I'm staying at Sheraton! Thanks

    Didn't like that I had to leave, everything else was worth stars.

    10

  • Robert
      United States of America
    February 11, 2014

    room/bed/

    9.6

  • Alyce
      United States of America
    January 20, 2014

    Close to airport, clean, comfortable room, friendly and helpful staff, convenient airport shuttle, able to leave our car at the hotel with no additional charge.

    10

  • John
      United States of America
    January 1, 2014

    Excellent staff, from check-in to departure. Nice clean, quiet room on the second floor. Bed was very comfortable, lots of hot water and toiletry items. Very easy to find off the interstate and close to the airport.

    Thought the dining area wasn't the nicest I've seen (was situated in an open area between the bar and a inside walkway). I didn't dine there for that reason, although I did have drinks at the bar (bartender was very nice).

    9.6

  • Anonymous
      United States of America
    December 10, 2013

    The condition of the hotel was immaculate. The staff was very friendly.

    N/A

    10

  • Gary
      United States of America
    December 5, 2013

    the airport shuttle

    the room cleaner didn't believe me when I told her there were no towels in our room.

    9.6

  • Alicia
      United States of America
    November 29, 2013

    Near the airport, easy trip there and back, comfortable room, very helpful staff, accommodating for travel with our dog, nice fitness center, great neighborhood, loved the coffee/tea maker

    Could have used more clearing of snow on stairs to parking, temperature control in room was hard to figure out

    10

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