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Crowne Plaza Hotel San Antonio Airport
1111 Northeast Loop 410, San Antonio, TX 78209 – Show map
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The most recent booking for this hotel was made on Aug 27 at 11:40 PM from the United States.
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120 verified reviews
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Crowne Plaza Hotel San Antonio Airport's staff speak: English
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Fitness Center, Library
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Crowne Plaza Hotel San Antonio Airport accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note: Room rates including breakfast include a meal for up to 2 guests per day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 120 reviews
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The lobby area was very nice.
The room was not what I expected for the amount I paid. No free breakfast. I have stayed at way better places that was worth the money.
Room plenty of space. Fitness area was nice need little more space.
Pool open too late and closed too early.
The bed was very comfy and the room and entire hotel was well kept and clean. Highly recommended! We had a great experience.
Over booked they tried to put me into a smoking room because I booked via booking.com
the room was VERY clean and comfortable. Location of our room was very quiet. It took a couple of calls before requested crib was brought up to the room, the elderly man Bonifacio was very nice, brought couple blankets for the baby.(blankets do need to be replaced, worn and scratchy, I used my own). My baby loved the crib, he slept well. I am very picky when it comes to cleanliness in hotels and this room was very clean. Will definitely stay here again!
Bar by the pool but not really open, no service.
The bathroom was a bit slow, however, we were here only 1 night, so I really can't complain! Everything else was fine!
Location, coffe maker in the room, refrigerator. Maintenance staff, housekeeping staff, breakfast room staff and morning manager the saturday we checked out.
Beds very uncomfortable, our toilet was broken the entire stay, lady with small children was checked in to our same room at 2am, unrequested wake up call at the 2nd rented room at 5am. Very small pool for the size of the property, no towels at the pool, closed pool bar. Broken elevator.Not enough towels for 4people, if you are staying in a double bed room.but most importantly, lady at check in seemed to be bothered when I walked in to check in, and although she saw me, did not grret me or said I will be right with you. Lowered her head and kept shuffleling papers until she felt good and ready, and even once she called me to the counter, was cold, indifferent and as if she had better things to do.
The comfort of the beds and cleanliness of the room.
The constant noise of the next room door opening and closing.
More towels in restroom it only had three and we were five.at least a big bottle of water on room to make coffee.
Jacuzzi and pool was dirty and no free breakfast for what we paid tv kept loosing satellite
There was nothing that I didn't like everything was good for the price
The pool was a bit dirty
Location was great. Pool was well maintained.
Service was slow (waited for bedding for the fold out couch for over an hour); cable didn't work properly (wasn't addressed by staff after called in for 45 minutes- then didn't work much better). Room had evidence of wear and tear that could have been addressed- wall paper peeling in the bathroom. AC struggled to keep room cool.
The breakfast was "ok". That was it.
Room never went below 75 degrees. Called front desk and after 35 minutes no one had responded sobI called again. Could do nothing to fix the problem. Ice machine broken on 3rd floor. Elevators too slow. Front desk too congested. Kids everywhere. Had a much nicer room for 1/2 the price the day before. Very disappointing what we got for the money spent.
We paid extra for the breakfast, and it was frozen good just warmed up. It was horrible. The room was very humid, the bathroom was not clean.
The assistant manager was very apologetic tge following room, but the experience was ruined at that point. We slept extremely cramped into the room and very uncomfortable.
It is remodeled but you can tell it was old. They also didn't have the room I reserved available, and we were forced to sleep in a room with one full bed and one twin roll-away bed, when the room we reserved was a double queen bed room. It was very uncomfortable and we were extremely inconvenienced.
I would not return. We had to fuss to get the breakfast we payed for. We did not get the rooms we requested a week in advance.
I liked the location of the hotel. It was convenient to the major highways. Also close to the shopping mall and plenty of places to eat. The check in was easy. Our room was spacious and comfortable. It also had a restaurant on site.
The elevator to the room for the second level of floors didn't smell fresh. Also there were children running up and down the hall all times of night.
The TV reception is very poor in the hotel. They told us they were trying to fix it that it was because they were close to the airport. the TV was going in and out. It was disappointing. Picture would disappear and then come back. However; the staff was very nice.
I was not aware that the breakfast was not an option on my reservation
Very clean and a good value for the rate. Convenient to pretty much any place you need to go in San Antonio.
We could not get towels in our room. We had to ask 3 times for towels before the front desk manager personally had towels taken to our room.
The staff was very professional and courteous. Always tried to be helpfull any way they could. Rooms were nice and clean!!
The only thing I didn't like was the fact that there was not enough parking spaces. We had to park at Luby's next to hotel a few times.
Walls seemed a little thin. I could here other peoples conversations from the adjacent room and from the hallway.
My request for towels. Were answer right the way.
Frint desk ppl. Needs to be more capacitate in order to let the guest the right answer regards reservation and payments.
I could not connect WiFi
Breakfast buffet option too expensive
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