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Customers who viewed Crowne Plaza Hotel San Antonio Airport also viewed:

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Score from 270 reviews Good 7.2/10

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Baymont Inn Northwest San Antonio/Seaworld

hotel In San Antonio, Texas, this hotel is 11 miles from Seaworld and Lackland Air Force Base. It features an outdoor pool and guest rooms with free Wi-Fi.

Most recent booking for this hotel was 19 minutes ago

Score from 122 reviews Good 7.7/10

Newest reviews for Crowne Plaza Hotel San Antonio Airport

  • Alicia
      United States of America
    August 12, 2014

    The lobby area was very nice.

    The room was not what I expected for the amount I paid. No free breakfast. I have stayed at way better places that was worth the money.

    5.8

  • Joebe
      United States of America
    August 5, 2014

    Room plenty of space. Fitness area was nice need little more space.

    Pool open too late and closed too early.

    7.5

  • Anonymous
      United States of America
    August 3, 2014

    The bed was very comfy and the room and entire hotel was well kept and clean. Highly recommended! We had a great experience.

    9.6

  • Anthony
      United States of America
    July 22, 2014

    Over booked they tried to put me into a smoking room because I booked via booking.com

    5

  • Anonymous
      United States of America
    July 16, 2014

    the room was VERY clean and comfortable. Location of our room was very quiet. It took a couple of calls before requested crib was brought up to the room, the elderly man Bonifacio was very nice, brought couple blankets for the baby.(blankets do need to be replaced, worn and scratchy, I used my own). My baby loved the crib, he slept well. I am very picky when it comes to cleanliness in hotels and this room was very clean. Will definitely stay here again!

    Bar by the pool but not really open, no service.

    9.2

  • Anonymous
      United States of America
    July 15, 2014

    The bathroom was a bit slow, however, we were here only 1 night, so I really can't complain! Everything else was fine!

    7.5

  • Aide
      United States of America
    July 13, 2014

    Location, coffe maker in the room, refrigerator. Maintenance staff, housekeeping staff, breakfast room staff and morning manager the saturday we checked out.

    Beds very uncomfortable, our toilet was broken the entire stay, lady with small children was checked in to our same room at 2am, unrequested wake up call at the 2nd rented room at 5am. Very small pool for the size of the property, no towels at the pool, closed pool bar. Broken elevator.Not enough towels for 4people, if you are staying in a double bed room.but most importantly, lady at check in seemed to be bothered when I walked in to check in, and although she saw me, did not grret me or said I will be right with you. Lowered her head and kept shuffleling papers until she felt good and ready, and even once she called me to the counter, was cold, indifferent and as if she had better things to do.

    5

  • Anonymous
      United States of America
    July 10, 2014

    The comfort of the beds and cleanliness of the room.

    The constant noise of the next room door opening and closing.

    8.8

  • Guadalupe
      United States of America
    July 9, 2014

    More towels in restroom it only had three and we were five.at least a big bottle of water on room to make coffee.

    7.5

  • Jenny
      United States of America
    July 8, 2014

    Jacuzzi and pool was dirty and no free breakfast for what we paid tv kept loosing satellite

    5.8

  • Anonymous
      United States of America
    July 8, 2014

    There was nothing that I didn't like everything was good for the price

    7.5

  • Fernanda
      United States of America
    July 8, 2014

    The pool was a bit dirty

    5

  • Julia
      United States of America
    July 7, 2014

    Location was great. Pool was well maintained.

    Service was slow (waited for bedding for the fold out couch for over an hour); cable didn't work properly (wasn't addressed by staff after called in for 45 minutes- then didn't work much better). Room had evidence of wear and tear that could have been addressed- wall paper peeling in the bathroom. AC struggled to keep room cool.

    5.4

  • Robin
      United States of America
    July 6, 2014

    The breakfast was "ok". That was it.

    Room never went below 75 degrees. Called front desk and after 35 minutes no one had responded sobI called again. Could do nothing to fix the problem. Ice machine broken on 3rd floor. Elevators too slow. Front desk too congested. Kids everywhere. Had a much nicer room for 1/2 the price the day before. Very disappointing what we got for the money spent.

    4.2

  • Anonymous
      United States of America
    July 6, 2014

    We paid extra for the breakfast, and it was frozen good just warmed up. It was horrible. The room was very humid, the bathroom was not clean.

    5.4

  • Jessica
      United States of America
    July 4, 2014

    The assistant manager was very apologetic tge following room, but the experience was ruined at that point. We slept extremely cramped into the room and very uncomfortable.

    It is remodeled but you can tell it was old. They also didn't have the room I reserved available, and we were forced to sleep in a room with one full bed and one twin roll-away bed, when the room we reserved was a double queen bed room. It was very uncomfortable and we were extremely inconvenienced.

    5.8

  • Jasmine
      United States of America
    July 2, 2014

    I would not return. We had to fuss to get the breakfast we payed for. We did not get the rooms we requested a week in advance.

    4.6

  • Gina
      United States of America
    June 27, 2014

    I liked the location of the hotel. It was convenient to the major highways. Also close to the shopping mall and plenty of places to eat. The check in was easy. Our room was spacious and comfortable. It also had a restaurant on site.

    The elevator to the room for the second level of floors didn't smell fresh. Also there were children running up and down the hall all times of night.

    9.6

  • Danelle
      United States of America
    June 26, 2014

    The TV reception is very poor in the hotel. They told us they were trying to fix it that it was because they were close to the airport. the TV was going in and out. It was disappointing. Picture would disappear and then come back. However; the staff was very nice.

    8.8

  • Jose
      United States of America
    June 24, 2014

    I was not aware that the breakfast was not an option on my reservation

    7.9

  • Gilda
      United States of America
    June 24, 2014

    Very clean and a good value for the rate. Convenient to pretty much any place you need to go in San Antonio.

    We could not get towels in our room. We had to ask 3 times for towels before the front desk manager personally had towels taken to our room.

    7.1

  • Nikki
      United States of America
    June 24, 2014

    The staff was very professional and courteous. Always tried to be helpfull any way they could. Rooms were nice and clean!!

    The only thing I didn't like was the fact that there was not enough parking spaces. We had to park at Luby's next to hotel a few times.

    9.6

  • Arthur
      United States of America
    June 18, 2014

    Walls seemed a little thin. I could here other peoples conversations from the adjacent room and from the hallway.

    9.6

  • Claudia
      United States of America
    June 18, 2014

    My request for towels. Were answer right the way.

    Frint desk ppl. Needs to be more capacitate in order to let the guest the right answer regards reservation and payments.

    7.5

  • Rochelle
      United States of America
    June 17, 2014

    I could not connect WiFi

    Breakfast buffet option too expensive

    10

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