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1111 Northeast Loop 410, San Antonio, TX 78209, United States of America – Show map
|Queen Room with Two Queen Beds - Smoking|
|Queen Room - Non-Smoking|
|Queen Room with Two Queen Beds - Non-Smoking|
|Family Suite (2 Adults + 2 Children) - Non-Smoking||
|King Room - Non-Smoking|
|Queen Studio - Non-Smoking|
|Executive Queen Room with Two Queen Beds - Non-Smoking|
|Grand King Room - Non-Smoking|
|Executive King Room - Non-Smoking|
|King Room - Smoking|
|Queen Room with Roll-In Shower - Disability Access/Non-Smoking|
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279 properties in San Antonio
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146 verified reviews
They speak your language
Crowne Plaza Hotel San Antonio Airport's staff speaks: English
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Fitness Center, Library
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 146 reviews
Value for money
Show reviews from:
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Located in downtown San Antonio, this hotel is adjacent to the Alamodome and less than half a mile from Sunset Station and the Amtrak Station. The hotel features free Wi-Fi.
Score from 92 reviews Excellent
Our room was nice and clean. Plus the . Staff was good. If I had to stay there again I would, with no problem.
The walls are super thin, you could hear everything outside our room. But what do you expect for a renovation hotel.
After checking in and walking to the elevator, I saw a cockroach crawling on the floor and another dead one. When I got to my room and went to use the bathroom, the toilet had not been cleaned and there was hair in the bowl. When I went downstairs to the front desk and complained, the person at the desk said the cockroaches were from the rain and all the construction. He also mentioned an exterminator had visited the day before. When I complained about the dirty bathroom, he said he would send someone up. No one ever cleaned the bathroom. While trying to sleep I could hear people talking and laughing and it was 10 pm....so I didn't get a good night's sleep. I had dinner in the bar that night. The service was good, but the food was not. Had salmon, veggies and mashed potatoes. The salmon was overcooked and dry and the veggies looked like they had been cooked early in the day. Would not recommend this place.
I believe the gentlemen in the front desk, name was Dennis. My father is disabled and he provided three keys to take a look at which room woyld be most comfortable for us. I chose the that made his wheel chair and walker move easily around the room. The room was comfortable. They provided an extra blanket and towels when I asked too. We decided to have room service that night. The food was a little pricey but the food was really good.
Hotel smelled musty the floor I stayed on smelled like a sewer pipe. Breakfast buffet was cold and the hot tub was out of order. Front desk people rude and un attentive to needs. When I asked who the manager on duty was they pointed to a plaque on the wall behind the front desk as if they didn't care. Dont waste your money on this location.
Great location nice pool very clean
Arrived at 3 and room wasnt ready although it said i would be arriving at2! staff was very unfriendly - well one man in particular- he was very unprofessional
Location was close enough to everything I needed.
No cereal for breakfast
The room was clean and comfortable but the internet access and cell phone service in that location was bad, the staff was decent, but the smell when you walk in the lobby was really bad. Smelled like a zoo exhibit (water feature)
The hotel's idea of separate sleeping areas between the bedroom and kitchen in the suite is 2 ft and tile. Restaurant food is overpriced and not good. We never received the towels we asked for.
Staff very understanding booked room with 2 gueen beds because had 3 kids booking.Com say they don't track kids not sure why when they ask how many kids, and booked 1 king bed hotel was filled but moved us next day to sleep sofa and 2 gueen beds and comp breakfast for the kids
Says breakfast included but only includes for 2 no matter how many stay in the room and guest you pay for
The lobby area was very nice.
The room was not what I expected for the amount I paid. No free breakfast. I have stayed at way better places that was worth the money.
Room plenty of space. Fitness area was nice need little more space.
Pool open too late and closed too early.
The bed was very comfy and the room and entire hotel was well kept and clean. Highly recommended! We had a great experience.
Over booked they tried to put me into a smoking room because I booked via booking.com
the room was VERY clean and comfortable. Location of our room was very quiet. It took a couple of calls before requested crib was brought up to the room, the elderly man Bonifacio was very nice, brought couple blankets for the baby.(blankets do need to be replaced, worn and scratchy, I used my own). My baby loved the crib, he slept well. I am very picky when it comes to cleanliness in hotels and this room was very clean. Will definitely stay here again!
Bar by the pool but not really open, no service.
The bathroom was a bit slow, however, we were here only 1 night, so I really can't complain! Everything else was fine!
Location, coffe maker in the room, refrigerator. Maintenance staff, housekeeping staff, breakfast room staff and morning manager the saturday we checked out.
Beds very uncomfortable, our toilet was broken the entire stay, lady with small children was checked in to our same room at 2am, unrequested wake up call at the 2nd rented room at 5am. Very small pool for the size of the property, no towels at the pool, closed pool bar. Broken elevator.Not enough towels for 4people, if you are staying in a double bed room.but most importantly, lady at check in seemed to be bothered when I walked in to check in, and although she saw me, did not grret me or said I will be right with you. Lowered her head and kept shuffleling papers until she felt good and ready, and even once she called me to the counter, was cold, indifferent and as if she had better things to do.
The comfort of the beds and cleanliness of the room.
The constant noise of the next room door opening and closing.
More towels in restroom it only had three and we were five.at least a big bottle of water on room to make coffee.
Jacuzzi and pool was dirty and no free breakfast for what we paid tv kept loosing satellite
There was nothing that I didn't like everything was good for the price
The pool was a bit dirty
Location was great. Pool was well maintained.
Service was slow (waited for bedding for the fold out couch for over an hour); cable didn't work properly (wasn't addressed by staff after called in for 45 minutes- then didn't work much better). Room had evidence of wear and tear that could have been addressed- wall paper peeling in the bathroom. AC struggled to keep room cool.
The breakfast was "ok". That was it.
Room never went below 75 degrees. Called front desk and after 35 minutes no one had responded sobI called again. Could do nothing to fix the problem. Ice machine broken on 3rd floor. Elevators too slow. Front desk too congested. Kids everywhere. Had a much nicer room for 1/2 the price the day before. Very disappointing what we got for the money spent.
We paid extra for the breakfast, and it was frozen good just warmed up. It was horrible. The room was very humid, the bathroom was not clean.
The assistant manager was very apologetic tge following room, but the experience was ruined at that point. We slept extremely cramped into the room and very uncomfortable.
It is remodeled but you can tell it was old. They also didn't have the room I reserved available, and we were forced to sleep in a room with one full bed and one twin roll-away bed, when the room we reserved was a double queen bed room. It was very uncomfortable and we were extremely inconvenienced.
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