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Show map Crowne Plaza Hotel Foster City-San Mateo

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Newest reviews for Crowne Plaza Hotel Foster City-San Mateo

  • Anonymous
      United States of America
    August 20, 2014

    The 1st room I checked into was covered in dust despite being far away from major construction. Carpets old & dirty. Smelled mildew. I asked for a change. The front desk responded immediately. However the 2nd room assigned to me had possibly someone living there- door was open & desk light on. I was assigned a 3rd room. It was better. I had to move my luggage around to all 3 rooms. I decided to leave the hotel and spend the rest of my stay elsewhere.

    4.2

  • Barbara
      United States of America
    July 13, 2014

    The front desk was very accomadating.. We had flown in for a funeral ..they let us check in early to change and shower to get ready. . Had to drive to Oakland .. Very Nice . Much appreciated. .. Thank you.

    9.2

  • Anonymous
      Germany
    July 2, 2014

    it's a building site

    4.6

  • Natalie
      United States of America
    June 27, 2014

    Very dirty and construction going on. Asked for a King room with a sofa bed and I got 2 queen bedroom and no reimbursement was given.

    Claim free wifi but you had to pay after a day of using wifi

    3

  • Yuen
      Hong Kong
    June 23, 2014

    No sofa no suitable furniture lack of chair Bed too high too soft No flexibility staff rude Price too high

    4.6

  • Anonymous
      United States of America
    June 9, 2014

    I stayed here last Feb on business and had a horrible room with loud construction noise, however they gave me a nice credit when I checked out. When I checked in this time, I asked about it and they assured me I wouldn't hear construction noise, and they were right! Thank you!! And the rooms and hallways are very nice now! Good job.

    I am a business traveler, I like to eat at the bar and chat with others, and the bartender, watch the sports, etc. At 9pm this place turns into a loud, disgusting disco. Which is fine, I guess, BUT hotel guests don't get free water after 9pm - and mind you, I ordered a full dinner AND cocktails, but the bottle of water after 9pm was a, "I'll give it to you this time"..... if the hotel makes good money by having a disco for the community, that's fine, but don't take away a more quiet place where those who are staying at the hotel can get a nice meal, and some cocktails.

    8.3

  • Charles
      United States of America
    June 3, 2014

    Great location great staffs!

    The hotel was very dusty. They were renovating and we were never told about it and didn't know til we arrived. We paid full price for a hotel in progress.

    5.8

  • Anonymous
      South Korea
    May 6, 2014

    I like the way that parking was free. And the location is good, close to restaurants and shops.

    The restaurant's maintenance is taking too long. I was shock to see the lobby cover with huge plastic bags. It has been too long for them not to finish it and they should inform clients in their website.

    7.5

  • Anonymous
      United Arab Emirates
    May 5, 2014

    Location, room, parking, free WiFi, coffee machine in room, fridge.

    Under renovation, WiFi a bit slow

    6.7

  • Vikram
      New Zealand
    April 27, 2014

    Room was quiet.

    Bathroom had a leak in it from the ceiling. The floors were dirty. Wifi was so expensive!

    6.3

  • Anonymous
      China
    April 14, 2014

    The windows couldn't be opened, so the room has a stale smell that couldn't go away and is extremely uncomfortable.

    6.7

  • Micheline
      United States of America
    January 9, 2014

    Staff friendly and helpful

    Toilet was running and was moved to another room. Construction going with noise starting earlier than advertised.

    8.8

  • Anonymous
      Australia
    October 28, 2013

    Nice lay out with central lobby and indoor pool. I had a room With nice balcony. Staff made big effort to be helpful ESP Marie at breakfast. Shuttle to airport very handy. Thanks for late check out. Good Japanese restaurant. Comfy bed.

    Freeway is close but can only just hear with door closed.

    8.3

  • Svetlana
      Russia
    October 23, 2013

    Breakfast is amazing, a lot of tasty options to start your day with! Free parking just nearby.

    10

  • Craig
      United States of America
    October 9, 2013

    Not very much. While under construction, you are missing the boat with your paying customers. When we first arrived, we could not find parking for our 350 Truck, given the fact that your parking is obstructed with construction debris. The second night, we wondered the parking lot more than 15 minutes until finally relaying the problem to staff and waiting for resolution. We then went to the lounge for dinner and drinks, to find the surf and turf unedible. When presented as well done stringy meat, the bar tender took a peek and agreed that the meat was overly done, and the plate went back to the kitchen. New meat was plopped on the plate, but the vegetables and shrimp (cold upon return) was untouched. Cheap is not our style, so money is not the issue!

    Returning from dinner, we went to draw a bath and shower. The water was luke warm, so we patiently waited about half hour before calling the staff. The phones did not work........we used our cell phone. The tv was"breaking" as if having satelite issues. The maintenance man agreed the water was luke warm, but could not fix it. An hour and a half later, we went to bed without a shower or bath. Disgusting! We will be going back to Wyndham and Marriott for future stays in the area (which are frequent between ourselves and other traveling friends).

    2.5

  • Philip
      United Kingdom
    October 2, 2013

    Loads of restaurants nearby. Friendly staff. Perfect location for doing business at numerous locations between SFO airport and Palo Alto.

    The hotel bar...and the need to pay to go in after 9pm (so didn't go in!).

    7.9

  • Erhan
      Turkey
    October 1, 2013

    Room and especially bed is so comfortable.

    During weekend, because of the club there's noisy music.

    8.3

  • Anonymous
      United States of America
    September 17, 2013

    comfort, restaurants in hotel lobby with reasonable prices,

    no microwave in room

    8.8

  • Anonymous
      Japan
    August 15, 2013

    Room was comfortable - executive room has computer and Internet access but could not use Skype.

    Infrequent van service ruined my trip. Staff did not answer guest service phone. When staff made errors, they blamed the victim- me. Really inconvenienced - they forgot wakeup call, I stood out in rain and cold for one hour waiting for hotel shuttle, there were no towels at the pool. I was really annoyed throughout my stay.

    5

  • Olga
      United States of America
    August 13, 2013

    The location and the cleanliness

    No refrigerator in room but that's ok

    10

  • Emad
     
    August 9, 2013

    Comfortable bed, food was okay.

    Front desk staff not very professional, the bartender in the club was rude. Hair found in the bathtub...

    4.2

  • Baris
      United States of America
    July 22, 2013

    quality of the room (bad bed, ugly decoration, bad towels, etc.)

    5.4

  • Lupe
      United States of America
    July 18, 2013

    Location .Right off the freeway.Comfortable beds.

    No microwave and the rest room outlets were not in working order.

    7.5

  • Anonymous
      United States of America
    July 16, 2013

    Helpful restaurant staff.

    Taxis were reluctant to travel to Foster City.

    7.9

  • Rosa
      Puerto Rico
    July 3, 2013

    Overall, excellent. Great location. Budget-friendly.

    8.3

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