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Score from 237 reviews Excellent 8.6/10

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Newest reviews for Crowne Plaza Hotel St. Louis Airport

  • Rolando
      United States of America
    September 12, 2014

    Clean

    10

  • Jun
      United States of America
    August 23, 2014

    Great delicious breakfast! I enjoyed my stay.

    10

  • Anonymous
      United States of America
    July 30, 2014

    I was greated nicely at the front desk and check in was quick and easy ! I love being able to order food and it come within 15 mins , I loved the view from my hotel!

    I was cold and asked for an extra blanket however I received what more seemed like a sheet than a blanket

    8.3

  • Victoria
      Germany
    July 27, 2014

    I loved the free Wi-Fi. The breakfast included rate was also wonderful. It is nice to get a breakfast at the hotel when you are in town for a short stay and don't know much about the city. The room was clean and the bed was comfortable.

    There did need to be a little freshening up around the hotel. For instance the door frame around the door to our room looked like it was about to fall off. The baggage carts could use replacing. It was a little bit away from the airport and car rental returns for the "airport" pricing.

    8.8

  • Jason
      United States of America
    July 22, 2014

    Clean rooms, very comfy beds. Easy check in.

    Actually finding the spot to turn into the hotel was difficult.

    7.5

  • Andrea
      United States of America
    July 22, 2014

    Nice rooms

    No breakfast had to pay not free as advertised Internet didn't work no spa even though they advertised one unfriendly staff

    6.7

  • Joseph
      United States of America
    July 22, 2014

    The staff was very friendly and helpful. The room and bathroom were generally clean and updated. Wifi was good. Bed was comfortable and climate control good. Convenient to the airport.

    Lots of hallway noise into the night. The atrium side rooms are subject to noise from the pool and restaurants into the evening and early in the morning. My last impression leaving the room was seeing a roach crawling up the wall-only one I saw the entire time-but I was glad I was leaving.

    6.7

  • Peggy
      United States of America
    June 24, 2014

    Quiet, very clean

    Would like microwave & refrigerator

    9.2

  • Anonymous
      United States of America
    June 6, 2014

    Loved the outdoor balcony. It made it feel like a real executive room unlike most premium or executive rooms.

    9.2

  • John
      United States of America
    May 27, 2014

    Everything. This was an unexpected stay due to weather delays while flying but . . . what a snap to book and what a great value based on how nice a property it was. I heard fellow travelers the next day complain about how much they had to pay to stay at the Marriott.

    what time I had to get up to catch my flight home the next day but the hotel and booking.com had nothing to do with that.

    10

  • Anonymous
      United States of America
    May 13, 2014

    The service was good.

    My wifi problem was never resolved! The technical support team were very unhelpful. That breakfast was not part of the deal!

    7.5

  • Sarah
      United States of America
    April 10, 2014

    We had a corner king room. Was awesome with all the glass. Would have been nicer if had more of a view, but still awesome. They sent a shuttle to pick me up at airport without any hiccups

    Their site said they had a hot tub, bit they did not. I was looking forward to relaxing in it after my flight.

    8.3

  • Anonymous
      Saudi Arabia
    April 2, 2014

    Location is ok near the airport

    7.5

  • Alfredo
      United States of America
    March 25, 2014

    Everything. Location, comfort, Nice pool for Kids, quiet!

    I didn't like that the cleaning group, left the dirty cups and coffee Maker. They didn't clean it! Not even replace the mugs!

    7.5

  • Anonymous
      Brazil
    March 8, 2014

    The warmness of the staff.

    7.9

  • Hamad
      Qatar
    March 1, 2014

    They change the rate of the room every day they were charging me different rate every day

    4.6

  • Dennis
      United States of America
    January 10, 2014

    Jerry

    Cold weather

    7.5

  • Melissa
      United States of America
    November 26, 2013

    Having a restaurant on site.

    10

  • Gerald
      United States of America
    November 18, 2013

    Staff friendlyness

    10

  • Gary
      United States of America
    November 11, 2013

    Friendly staff as we arrived and easy check-in. Room was high quality and my room requests were met without any trouble. I would recommend this hotel to everyone. This is a very high quality hotel and at reasonable cost. They made our 40th wedding anniversary weekend a success by meeting all our expectations.

    No complaints here !

    10

  • Angela
      Canada
    October 12, 2013

    Close proximity to airport with free shuttle service that starts at 4am

    If you have a room that faces the inside atrium, it can be a little bit noisy depending on the activity in the lobby area

    7.5

  • Karen
      United States of America
    October 3, 2013

    hotel was updated and very nice. Rooms were very nice as well

    10

  • Barbie
      United States of America
    September 25, 2013

    Everything was amazing!!!

    10

  • Anonymous
      United States of America
    September 25, 2013

    Nice room, clean and well appointed. Good free parking, good food available, both hotel breakfast, and TGI Fridays

    No refrigerator or microwave in room.

    8.3

  • Debbie
      United States of America
    September 5, 2013

    Your staff was great and our room very clean and sheets luxurious. One slightly negative was the advertisement and signage said "pool, spa and exercise room" when actually there is only a pool and exercise room.

    Hated the horrible duct taped, dirty, poorly managed TGIFriday's you are associated with. They tarnish your otherwise lovely hotel. Stop encouraging patrons to go there. Have you been???

    10

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