Crowne Plaza Times Square  

Lidt slidt og overpriced.

for dyrt i forhold til hvad man fik men lå godt i forhold til shopping og til udfodre byen

meget dyrt morgenmad så spise ude i byen stedfor

Den venlige og professionelle betjening I receptionen. Vi kom fra tidlig om morgenen fra Hawaii og have fløjet I 11 timer, så vi var meget trætte. Værelserne er normalt først klar til ind checkning kl. 15 men de var så venlige at op prioritere rengøringen så vi kunne få værelset kl. 12:00. Vi fik ydermere den ekstra service at vi fik morgenmads kupon til restauranten (american buffet) selv om vores morgenmad (continental breakfast) der var inkluderet I værelset først var gældende dagen efter.

Den continentale morgenmad som var inkluderet I prisen er meget kedelig (vi valgte at spise andre steder efter at have prøvet det en gang). Der bør være mulighed for at kunne betale et ekstra beløb så man kan vælge Americal breakfast buffet I stedet for.

beliggenhed og restaurant (fremragende køkken)

alt for dyr morgenmad, selvom den var god - meget ringe internetforbindelse i forhold til prisen - urimeligt, at hotelgæster skal betale for at benytte motionscenter, når man i forvejen betaler så meget for at bo der - og det fremgår ikke klart, at man skal betale.

Hotellet ligger meget centralt lige ud til Time Square, men alligevel roligt.

Værelsesstøj fra elevatorerne

Beliggenheden

Betjeningen fra personalet, undtagen Vicky Martin i receptionen.

Location is perfect

Even if room with 2 double beds (for 3 persons) had been booked 3 months before, for 4 nights, with city view, in the upper concierge level (so highest price), we discovered on arrival that our room only had one bed. The only other option possible has been a corner room with one king bed and little additional side bed, only shower , no bath in bathroom, and no times square view (option that had made our decision for this hotel). Even if situated in 42nd floor we had to pay for Wifi, and breakfast. Even if manager on reception did his best to find a solution for us, he also explained that "city view" doesn't mean "times quare view": this option only exists through their own reservation site. Definitively not worth the price,

The location was very good, being right in Times Square. The room was clean, and they brought us a welcome gift of fruit and water shortly after we got in our room. However, they brought refreshments for 2 people even though we had 6 people staying in the suite.

This was the most unorganized hotel I've ever stayed in. I've never complained about a hotel stay, but my husband and I were so upset that we did have words with the manager. To summarize, we had to sit in the lobby for 2 hours past the check in time because they weren't sure if our room was ready or not. They kept telling us they were sending someone to check on it. Then they said they would give us a complimentary breakfast to compensate for the wait, and we told them that the breakfast was already included in our room. They argued and said that it wasn't included. Later we brought them the voucher from booking.com which verified the breakfast. Then, they lost our luggage tickets for us to claim our bags since we were in the city before check in time. That became quite an ordeal after waiting the 2 hours to get into the room. Then, another hotel worker said that the room had been ready on time after all, so we waited around for nothing. The hotel staff couldn't even tell us where to go for the included breakfast, we got different answers from everyone we asked. It was very frustrating!

Excellent location. We had a beautiful, large corner room with two windows overlooking Times Square. It was pleasantly quiet in the room, comfortably furnished, lovely colours, great beds. Most of the staff were friendly, especially the Concierge staff were extremely helpful in guiding us to various places. Generally, we can highly recommend the Crowne Plaza Hotel.

We did not get a room as high up as we had asked for. Breakfast is too expensive. We used to eat out in one of the bakeries/cafés nearby.

The location of the hotel was the best.

We had to move 3 times to get to the time square room view we requested. The first time she said she did not know we requested a time square view, the second time she put us in a water view because she thought we might like that better, the third time I told her we only wanted a time square view just like we reserved. We were promised breakfast vouchers because we had to move so many times but they were never delivered.

Location is excellent

Staff are not friendly and very bad house keeping if you request any thing to you room expect at least one hour to answer you

Location was perfect for the activities we had planned