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Crowne Plaza Times Square
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When would you like to stay at the Crowne Plaza Times Square?
Top
Based on
729
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Elizabeth
Family with older children
Newport,
United Kingdom
October 30, 2009
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Excellent location good quality hotel. Definately recommend. |
8 |
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Ann
With friends
lanarkshire scotland,
United Kingdom
October 29, 2009
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The room was spacious and luxurious and the staff friendly and helpful and the location was excellent for what my friend and i wanted to do e.g.shopping and sightseeing in nyc. |
9.5 |
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Debra
Solo traveller
Shaker Heights,
United States of America
October 29, 2009
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Location- close to theater, restaurants, and subway station. Love the pool and health club on 15th floor!. Not a fast way out- need escalater to get to main floor. The Broadway entrance was also closed and couldn't get through the front. |
10 |
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Shane
Young couple
darien,
United States of America
October 29, 2009
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the noise in room 4202 was kind of annoying |
8 |
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John
Mature couple
Dublin,
Ireland
October 29, 2009
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We found the staff & service excellent, its location, comfort & cleanliness left nothing to be desired and we would highly recommend it to anyone. The entrance, but understandable due to its location. |
9.5 |
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Anonymous
Solo traveller
Latvia
October 28, 2009
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location, design, helpful staff bellboys |
7.5 |
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Carlos
Solo traveller
buenos aires,
Argentina
October 28, 2009
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very good Air conditioner no have hot air |
7 |
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Luc
Family with older children
blaricum,
Netherlands
October 27, 2009
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location suite was not foreseen for 3 people. 1 person needed to sleep on foldable bed!!!! |
5.5 |
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Renata
With friends
Sao Paulo,
Brazil
October 26, 2009
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Near from best stores and theaters. |
9 |
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Anonymous
Mature couple
Netherlands
October 25, 2009
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The location of the hotel and the quality of the rooms, although not flawless At first a noisy room on the top (concierge) floor, right under a resonant airco-installation on the roof. After two nights we were given a much better room on a lower floor. |
7.5 |
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John
With friends
Almere,
Netherlands
October 24, 2009
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The central location of the hotel Innitially we did not get the room we reserved and they tried to convince us that we signed for it. The reservation from 'bookings' was very clear. The statement was 'we don't get the details..... '. Secondly the sauna and pool is very poor, not realy what you expect in a 4 star hotel and a price of 400$ a night. |
6 |
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Anonymous
Solo traveller
Slovenia
October 23, 2009
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Good location on Times square I found the hotel quite impersonal. Without informing me at check-in, they gave me a different room than I booked. After complain, they still gave me a different room with the excuse that no Concierge Tower room that I originally booked was available, even if it was 6PM! Sunday morning, Concierge Lounge was so crowded, that there wasno seating available for breakfast. Had to wait at least 15 minutes. |
5.5 |
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Refael
Mature couple
Nes-Ziona,
Israel
October 22, 2009
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I liked the hotel very much, but...... but for a tourist like me it is it very frustrating to pay another 20$ per day for WiFi network connection for my iPhone |
8 |
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Anonymous
Mature couple
United States of America
October 22, 2009
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Location, service and amenities were all topnotch. If you want to take advantage of everything Manhattan has to offer, this is an excellent place to stay. |
9.5 |
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Patricia
With friends
Sisters,
United States of America
October 21, 2009
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Incrediably nice and well trained staff across the board. |
8 |
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Ramakant
Young couple
NASHIK,
India
October 19, 2009
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excellent location, cleanliness yes, they didnot put on TV inspite of asking twice. No display of phone nos of housekeeping/frontdesk. |
6 |
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Thomas
Family with older children
Gentofte,
Denmark
October 19, 2009
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Location of the hotel is fantastic central and the Lounge was overall nice with an acceptable variety of food and a magnificent view. The Gym was even better than expected. Some of the staff at the Lounge were unfriendly - not serviceminded and the selection of food was poor in the evening. The closing time of the lounge should be later e.g. 11 pm and drinks should be available (besides soda, beer and wine). |
8.5 |
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Warwick
Mature couple
Gold Coast,
Australia
October 18, 2009
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the position was fantastic and the staff were very helpful, room was large and beds good. the concierge lounge was the worst we have ever encountered, the evening nibbles were a disgrace and not replenished and there should be a few free drinks for the extra paid, certailnly not up to internationaql standards. Air too hot in the bedrooms |
8 |
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Mogens
Family with older children
Charlottenlund,
Denmark
October 16, 2009
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Great location if you want to stay in Midtown.Noise was not a problem on 31st floor. |
7 |
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Anonymous
Family with young children
United States of America
October 15, 2009
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Location The amount of time it took to check in even at 11:00pm at night. |
7.5 |
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Joan
Family with young children
Haverford, PA,
United States of America
October 15, 2009
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Everything at the Crowne Plaza Times Square was excellent. If I had one complaint it would be that room service does not indicate clearly that the 15% gratuity is already included. |
10 |
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Elaine
With friends
Augusta,
United States of America
October 15, 2009
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Great location, nice accomodations. Very helpful pleasant staff |
9.5 |
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Peggy
Young couple
Glendale,
United States of America
October 15, 2009
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Great location and great hotel. |
7.5 |
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Pamela
Mature couple
Winter Garden,
United States of America
October 13, 2009
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good location for subway connections and TImes Square attractions. |
8 |
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Wilma
Mature couple
BROUGHTY FERRY,
United Kingdom
October 12, 2009
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Great location. Good views over broadway and times square. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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