Crowne Plaza Times Square    

Location to Times Square. Hotel was great for what we desired for the NYC experience...Only reason, we pay that much!! Dined at the in house restaurant once, was superb.

There was some noise at 3am one morning from a group of young folks, but that could happen anywhere.

Large spacious room

Long black hair on bed sheet first night. Long black hair on hand towel. No water in room. No water in vending machine - was not replenished.

- the location is great

- super airconditioned :-( freezing cold

Excellent location - great for theatre district.

Internet expensive and even the business center has fee for use.

Location was fantastic and hard to beat. Staff were great, friendly and helpful.

Room looked great until further inspection. The bath tub needs replacing as the lining was peeling and easy to cut yourself on. We had a 3 y.o. with us so when we put her in the bath we had to make sure she sat away from the damage. Rust spots under the portable mirror in bathroom, too, and no fridge.

EVERYTHING! The room very comfortable.

Location convenience,staff friendlinesspay in

pay inroom internet,no fridge in the room

1. The ability to provide us with a mini fridge upon request 2. Wifi was included in the room rate and was very fast

1. The inability to accommodate early checkin and the person at Check in was not nice at all 2. The wait time at breakfast is bit long during peak time

Excellent location.

Cant find anything bad to say, just avoid the category of room with view unless it is Times Square view. You just find view of buildings on the back.

in the heart of Times square , near every thing for shopping

* 2 days and they didn't fix the Escalator . * no complimentary water nor internet in the rooms

this hotel was excellent. Everyone provided excellent service and location was spot on

Location is the best you can get in NYC.

Old style hotel and no free Wi-Fi in rooms.

The location was perfect

It wasnt to clean

Got upgraded to a junior suite

The view of time square was very beautiful. ... the room was clean and the location was perfect

My room was next to the elevator so I can hear it this is the only thing that I didn't enjoy

Localization- good hotel to stay

The price of internet

Location - perfect

nothing!

The situation, the rooms and the breakfast

Nothing

The Staff were poor in dealing with customers and they tried to charge me for the refrigerator 50 dollars for my stay which is my 1st experience of this kind as I never hear about such charges

Clean, spacious and comfortable room. Good TV and bed.

Long time to check in - not enough staff.

loved the bed,the design, the cleanliness, the location!

when I checked in I asked if I could get a room on a high floor. He said that he would see what he could do in a way that I knew he would not do that. My boss had already requested a corner room with a Times Square view when he booked the room in Januari. The room was not on a high floor, nor a corner room with a Times Square view. I can totally understand that, but it would have been nice if the person behind the desk had 'warned' me about that when he gave me the key to my room. The room was perfect, but I couldn't help being a little disappointed..

Our room on 43rd floor was excellent with stunning views. Great gym available and fantastic location in heart of city

The restaurant is far too small for the size of hotel so had to queue for breakfast every day. Bar service very slow

Easy and friendly check-in. spacious and clean room with a marvellous view ( floor 45 ). Ideally located on time square near subway.

no free wifi in room

Check in so easy and very friendly reception staff. The location is excellent right in the heart of Times Square. It was my daughters 18th birthday while we were there and the hotel left us a beautiful desert each in the room with a card, a really lovely touch. Also gave us a later check out than normal. The breakfast which we had included in the room was relay goo, loads of choice.

the staff were very friendly & kind to us. location was amazing - easy to walk anywhere - also really close to all shows. the room was clean, and kept clean for us. concierge was incredibly welcoming and helpful. we had breakfast included - it was great(lots of fresh fruits), the diningroom staff were great as well.

it said the rooms were soundproof which was not true at all. i would have liked a fridge in the room. the area(times square) is crazy busy. a little too much for us - not the fault of the hotel of course - but way more than we ever could have expected. a little farther away would have been better for us.