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Crowne Plaza Times Square
1605 Broadway Avenue, Times Square, New York City, NY 10019 – Show map
Excellent location – rated 9.5/10! (score from 2348 reviews)
Rated by guests after their stay at Crowne Plaza Times Square.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 27 at 5:33 PM from Brazil.
6 Reasons to Choose Crowne Plaza Times Square
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2348 verified reviews
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Crowne Plaza Times Square's staff speak: French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 56 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating
French, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
Extra beds are not available.
There is no capacity for cribs in the room.
The maximum number of total guests in a room is 4.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Crowne Plaza Times Square accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests must be 21 years or older to occupy a room without a guardian.
Charges apply to use the gym. Contact the hotel for more details.
All rooms with two double beds cannot accommodate any extra beds due to fire safety regulations.
All rooms booked with a "Breakfast Included" rate will include breakfast for 2 guests only.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2348 reviews
Show reviews from:
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This hotel is right on Times Square. Perfect Location for short city break.
Restaurant not open in the evening. Can order room service though.
Location Friendly staff Guest services very prompt to resolve requests Breakfast very good but a bit pricy
Too many staff handle baggage on arrival and departure and all want a tip
My daughter and I stayed at the Crown Plaza from the 17-22 August 2014. We were extremely pleased with the room size and location. The staff were also very pleasant, especially Sandra Esp at the front desk. Sandra has excellent customer service attributes. She gave us personalized service, it was my first time in NY and I have wonderful memories. Loved the gym and free wifi in the room.
Staff at the reception desk not friendly at all
Clean room, great location, free breakfast.
The rooms were smoking. The window was open and unable to close. Had to call the front desk to get fixed. The bathroom tub fixtures were held together with double sided tape.
easy for shows-food-action
No water flow in or out of the shower Taking a shower was a terrible experience.
Amazing Location Staff
Clean,good location,staff was very nice
Excellent location on Times Square
Rooms are worn out; bathroom no longer up to current market standard in this price segment.
Please note that we booked the room Times Square View Room, but regret to inform you that hotel management did NOT give him view room. And we requested for late check until 2 PM, but they did not accepted. after our email to them they accepted. Further there were some medicine came from different city attention to my name, i told staff that it will come, please collectand give to me, but they did not collect that package and went back to the sender.
Location was great. Centrally located.
Rooms were dirty upon arrival. Cracks in walls and sink.
The location is good.
I stayed one night at Crowne plaza, the shower wasn't working I had to wash with the tap water. AND there was no hot water, only cold water.
Very clean room. Bed was very comfortable. Bathroom was clean and great shower. The location is right in the heart of Times Square.
Location, Concierge service
crowded, lack of public space to enjoy the city view from the hotel
Locations large size rooms , view , restaurant , cafe
Too much line for check in , too buzy conceriage
Location, Showerhead, bed comfort, gym, friendly staff,
having to leave :)
Loved the location, the great bistro, the generous seating in the lobby, the room, being able to check in early due to room being cleaned ahead if schedule, the courteous staff, the on-site restaurant.
Did not like NOT having WIFI IN the rooms. Price was a bit steep.
Great location if you like to be walking distance from all sight seeing Very we'll kept facility, it's good as long as you don't need anything other what is been providedby the hotel
Front desk staff really need to trained on customer service, I get it that they are checking in people by the droves, but if you are in the hospitality business you need to know how to be pleasant and make people feel welcome. I did not face any problems, it just felt that they were doing me a favor
The place of the hotel was great, room furniture not new but good
The price was too high
The location was amazing, and close to everything.
No Refrigerator in a 4 star hotel in Manhattan? Very very very bad valet service with bad customer service and an attitude. All the staff in the hotel seemed to be in a bad mood and didnt seem very helpful.
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