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Newest reviews for Days Inn San Francisco International Airport West

  • Anonymous
      United States of America
    August 30, 2014

    Price and Ease of getting to and from airport.

    Dirty carpets in the hallways give a bad impression. Room was cleaner.

    7.1

  • Harry
      United States of America
    August 28, 2014

    Nothing never,never again!!!!!!!!!

    Dirty filthy place please take them of your list,also too far from the airport and poor pick up service

    2.9

  • Shiroma
      United Kingdom
    August 25, 2014

    The shuttle

    7.5

  • Angela
      United States of America
    August 24, 2014

    Fresh waffles & free shuttle to airport were a bonus!

    My room was next to the kitchen service area I suppose & there were strange noises that kept me up for a bit.

    6.7

  • Jean
      United States of America
    August 24, 2014

    The proximity to airport and ease of access to return rental car were wonderful. The staff at the front desk was very patient, gave great directions and was very professional. The room was clean and the breakfast provided included options for every diet. It was within easy access to gas stations and good restaurants.

    One elevator and no access to stairs unless an emergency created some delays. This was not a big problem unless you had a tight timeline to meet.

    9.6

  • Karen
      United States of America
    August 18, 2014

    Helpful staff - friendly and nice; centrally located convenient to where we were going.

    The room was not pleasant. I thought it would be bigger and nicer. also the continental breakfast ended too early and we were unable to take advantage of it. I wish it could have gone until 10 am.

    5.4

  • Julie
      United States of America
    August 17, 2014

    Convenient locationn

    Noise from street.

    6.7

  • Mary
      United States of America
    August 16, 2014

    Close to airport

    Beds old. Pillows small. Towels rough. Rooms need updating.

    3.8

  • Debbie
      United States of America
    August 7, 2014

    Nick at front desk was very helpful. Only minutes away from rental car return. A good place to stay if you have an early flight

    9.6

  • Anonymous
      United States of America
    August 5, 2014

    Front desk staff tried really hard

    Booking.com said it was near the airport and the BART but it was a $20 cab ride from both. First room was dirty (staff was kind enough to upgrade me). Got my 5:45am wake up call at 5am instead. Shuttles to the airport only run on the hour and pick up at multiple additional hotels on the way to the airport.

    3.8

  • Anonymous
      New Zealand
    August 5, 2014

    Very basic - over priced accommodation. The staff were loud and unhelpful.

    4.2

  • Carolyn
      Canada
    August 4, 2014

    Outside appearance was excellent, Lobby was clean looking. Staff was friendly. The manager checked the web posting and said he would update it to reflect handicap accessibility was for one bed only.

    Past the lobby the hotel needs some upkeep. The elevator floor was missing a few chunks of flooring. The 2nd floor hallway rug was stained down the centre for 15 feet or so. The room handle and surfaces in the room were sticky to touch- perhaps the cleaner not rinsed off. The one bed sank a lot and was way too soft to sleep on. The room had a funny smell to it even with the window open. There was a sign that said no smoking, if you do you will be charged extra, and I think it smelt of cigarettes but it could have been something else. It looked clean but worn. The photos on the web had a pic of a handicapped accessible bathroom - turns out only in a few rooms. We booked there based on the pics of the bathrooms on the web which didn't state only in selected rooms. My 84 yr old mother could not sit so low on the toilet or lift her leg over the tub side to get in. The management found her a shower chair she could use but there weren't any grab bars. Other hotels in the area had grab bars in all the bathrooms. As we were leaving to get some take out food, we spoke to the manager who offered to move us to a one bed handicap accessible room. We wanted a 2 bed since I would have slept on the floor due to mom wouldn't have got a good night sleep. When we got back to the room, we called Booking.com, who managed to locate a better hotel for us. We cancelled the Days Inn 2 night stay. We lost the first night fee since it was under 24 hrs. Although the booking.com agent did try to get it refunded for us. At that point we stayed there to eat our pizza then checked out.

    6.5

  • Michael
      New Zealand
    August 3, 2014

    Location Excellent airport connections Friendly knowledgeable staff

    8.8

  • Marjory
      United States of America
    August 3, 2014

    They gave away our room despite calling from connecting city (flight). The only room they had left had a broken door lock. Bathroom had mold. Was very upset.

    4.2

  • John
      United States of America
    August 3, 2014

    Location by airport.

    Poor breakfast in crowded room.

    6.3

  • Mario
      Singapore
    August 3, 2014

    We were there for a one-night stop over. Met our basic requirements. Bed and linen were fine.

    If you dont mind an older property, then it should meet most people's basic cleanliness requirements. Nothing fancy but that is expected for the amount paid.

    6.3

  • Jian
      China
    July 28, 2014

    location close to SFO

    50mins to wait for the shuttle bus

    6.7

  • Ellen
      New Zealand
    July 25, 2014

    Friendly and helpful staff. Good location. Reasonably-sized rooms. Quiet.

    The condition of part of the room (bathroom) needed repairs.

    7.9

  • Anonymous
      United States of America
    July 24, 2014

    Front desk gal was great. Our flight was cancelled and she graciously looked up the airline number and called a cab for us.

    coffee maker did not work.

    7.9

  • Adrian
      Austria
    July 19, 2014

    The main reason we picked this hotel was the location. Easy access to SFO. The room was big, a little bit outdated but clean,comfortable bed.Good WiFi connection. The boy at the front desk was friendly. He helped us changing the room. Rooms facing El Camino hear traffic noise and we just wanted some silence and a good night sleep before our long flight back home.

    6.7

  • Alain
      United States of America
    July 18, 2014

    The hotel looks attractive from outside.

    The room was small. The price greatly exceeds the comfort and practicality of the accommodations.

    5.4

  • Yann
      Austria
    July 17, 2014

    - Location - Nice employees

    - cleaning was not really good. Carpet was dirty. - room too small - BREAKFEAST IS HORRIBLE

    6.7

  • Karen
      United States of America
    July 17, 2014

    Close enough to the airport. ..about 7 minutes. They have a shuttle to the airport.

    Bathroom seemed clean enough but there was some hair in the tub which made me wonder if it had really been cleaned.

    7.1

  • Mayra
      Panama
    July 8, 2014

    Convenient to the airport, friendly staff, clean

    Internet was poor in room 212 - could not get a stable connection on mobile or iPad -

    8.3

  • Veronica
      United States of America
    June 25, 2014

    Friendly service, clean room, 5 minutes away from the BART station, shopping centers close by. For the hotel price continental breakfast was nice..got to make my own waffle. Free parking I would stay here again

    Thin walls could hear guest next to us

    10

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