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hotel Located just off Interstate 70, this hotel is 5 miles from the University of Missouri campus. Free Wi-Fi is available throughout the property, and each room includes a flat-screen cable TV.

Most recent booking for this hotel was yesterday at 22:11

Score from 71 reviews Good 7.7/10

Newest reviews for Americas Best Value Inn Columbia Mall

  • Matt
      United States of America
    August 14, 2014

    Nothing

    Everything!!!

    4.6

  • Della
      United States of America
    August 13, 2014

    Lady at front desk friendly and professional. Breakfast room clean and nicely decorated, food good. Lady there was friendly but a little spacey, ordered aaple juice got orange, ordered potatoes none were served. Ask for sweetener was told I needed to get from desk, then found some in kitchen

    Sheet rock repair dome but not cleaned up. Had to Track stucco repair power into rp fr car. Carpet dirty and sticky. Lamp didn't work, we changed bulb from another light still didn't work.

    5

  • Kelly
      United States of America
    July 29, 2014

    location

    The room wasn't clean and I had a leaky air condition that dripped onto the bed when it was on

    3.8

  • Jim
      United States of America
    July 28, 2014

    bed and tv were ok

    cleanliness and area

    4.6

  • Debra
      United States of America
    July 23, 2014

    disgusting - afraid to walk on the floor barefoot sheets cheap and rough water didn't drain from bathtub charged for a room even after cancelled reservation 5 days prior

    3.3

  • Anonymous
      United States of America
    July 22, 2014

    The location was great and the staff was very nice. The bed and pillows were comfortable. Air conditioner worked well.

    For the price and being nonrefundable it was not worth it. We left a day early and couldn't get a refund. Very outdated, carpets very dirty that we would not walk barefooted on them. Plus having a baby was difficult because I didn't want her playing on the floor First night tv didn't work but staff fixed it. They never had enough towels that we had to use hand towels one night to dry after showers and pool towels the next night.

    5.8

  • Sheila
      United States of America
    July 22, 2014

    Hotel is run down. There were no towels in the hotel. Hotel manager is not customer service oriented. I watched him place peoples ID's, Credit cards, and money on the counter instead of handing it to the customers.

    3.8

  • Juanita
      United States of America
    July 8, 2014

    Parking next to my room. The great breakfast.

    8.3

  • Robert
      United States of America
    July 4, 2014

    Room was clean and comfortable. Good value for the price. Staff friendly and helpful. Biscuits and gravy was delicious at breakfast.

    9.2

  • Gladys
      United States of America
    July 4, 2014

    Lot's of places to eat vlose

    Too noise, people who run, clean, n serve spoke poor or no good English.

    4.6

  • Brenda
      United States of America
    July 3, 2014

    You hotel was easy to find. My gps couldn't find the address, but when I called your staff was really good at giving directions. Your staff was very pleasant. The room was clean for the most part. I think the carpet might have needed shampooed, it wasn't terrible. I didn't see any lint or stains, just could tell it had a little age on it and wasn't perky. I haven't stayed at a hotel for a couple of yrs. and I'm not a big traveler. It was clean enough for the price and your people made it worth it. I wish I had had time to try the pool. If I'm that way again I would choose it if price was still good. Thanks you.

    Not major, I could just tell that it would need some new carpet and the ceilings on the over hang were cracking and needing replaced. The breakfast was decent, especially for free. It was hot, so much better than some with just cereal and coffee, you had good selections, I just felt the grade of some of the stuff could be just a little better. I ate everything so not sure it is really a complaint. I much preferred yours to a cold one.

    8.3

  • Anonymous
      United States of America
    July 1, 2014

    The bed was actually very soft; however I believe that was due to the mound of blankets under the sheets used as a mattress pad.

    The room was not clean when we arrived. It smelled like wet dog even after it was 'clean'. The sheets did not fit the bed and I ended up on bare mattress by morning. I realize this is a low budget hotel and I've stayed in worse.

    4.6

  • Anonymous
      United States of America
    June 29, 2014

    The staff was friendly and it was quite were we stayed.

    How they ran out of facial towels, how out dated everything is like tv. No microwave or refrigerator.

    5.4

  • Carrie
      United States of America
    June 27, 2014

    The tv didnt work, there was hair all over bathroom like someone cut their hair. The maid had no idea what a broom was, I guess. When I complain to front desk, they blew me off. I was going for medical tests so I didnt have the strengh to fight it. They have loud parties and people roaming around your car. I felt unsafe and unwelcomed. The ghetto would have better customer service.

    2.5

  • Ray
      United States of America
    June 11, 2014

    Ted, the manager, awesome guy. very friendly, polite & helpful. You're lucky to have him working for you.

    Bed uncomfortable, basement bargain hotel, just short of a dump but not bad for &57. breakfgast ended at 9 am. I got there about 9:10 am. No breakfast. Ted was nice enough to get me fresh milk for my coffee.

    6.3

  • Vincent
      United States of America
    June 8, 2014

    Location

    Worst hotel ever. Should not be in business. Room was nasty. Looks like someone just comes in with fabreeze and sprays.

    3.3

  • Mandy
      United States of America
    June 8, 2014

    This had to be the worst hotel/motel ever! There were stains on the walls/ceiling, when the air was turned on in my room it spit water out of the vent. The pool was green. The microwave looked like it had never been cleaned. After I checked into my room I called the front desk and asked for a refund. Upon going to the front desk there were several other customers with complaints asking for a refund also. This hotel should not be in business! !!

    2.9

  • Carol
      United States of America
    May 31, 2014

    Nothing

    I have stayed at 2 separate Best Value Inn of America facilities. I would not kennel a dog at either one. Filthy, mattresses had no covers. Lightbulbs were missising. Breakfast was either not available ( sugar, cream misssing, one had to ask for a breakfast, etc.) or of extremely poor quality Towels are worn and shabby and difficult to come by. curtains were torn and there was general poor repair in both facilities. The price was outlandish for the poor quality of this hotel line. I will never stay at these facilities again.

    2.9

  • Susan
      United States of America
    May 27, 2014

    It is a great location, but a little hard to figure out the best way to reach as they have changed the highway a bit. The brand name..I have used at their previous location and it was very nice, a little cheaper than all the others, but always clean, pleasant folks, a great breakfast, remodeled rooms to be very nice and very pleasant people. I was sad to see them go.

    a/c worked well, but when the temp dropped down and it got very cool one evening, turning on the heat did nothing! No paper or pencil to write with in the room; floor of room not clean; Iron x2 did not work and had to walk to the office to get the second one as the man in the office didn't offer to bring it to me; breakfast was free but very poorly done, I would rather go out to eat, as I did for the second free breakfast I was given; the evening shift man was not openly rude but very close to that and was not welcoming at all. I almost thought of leaving but on the graduation weekend did not think that would work. I will never go in the building unless someone can convince me that that man will not be there and the rooms are being cleaned and properly prepared for a visitor.

    4.2

  • Ronald
      United States of America
    May 26, 2014

    It was quiet, comfortable, and the breakfast was good, hot, and the wait staff was friendly and efficient. For the money spent it was an excellent value.

    7.5

  • Anonymous
      United States of America
    May 21, 2014

    Breakfast should be buffet. We did not get to eat breakfast because of the number of people there trying to eat.

    7.5

  • Sharon
      United States of America
    May 20, 2014

    air conditioner sounded like we were on an jet

    5.8

  • Mary
      United States of America
    May 18, 2014

    Location to university

    bathroom was not clean , hair that was not ours was on the tub and wall in the bathroom. Carpet was old and there was a smell in the room.pillows could be replaced they were so old and flat . the inflated price we paid for this room due to graduation in the town was way to much.

    3.8

  • Wayne
      United States of America
    May 9, 2014

    Classic styling, 70's look.

    no heat on a cold nite.

    6.7

  • Anonymous
      United States of America
    May 5, 2014

    Was given a room under construction. Bathrooms were dirty. The room smelled bad. Dirty overall.

    2.9

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