The night clerk was really pretty rude to us. I had never booked a room thru booking.com before, so it was my fault that I didn't read the specifics as well as I should have (I swear I clicked some things that didn't show up in our reservation, but whatever). Like, we wanted a double, smoking room & I really needed a room on the ground floor because of my procedure, and when we asked about it, he just very rudely said that it wasn't in our reservation and he couldn't do anything about it unless we wanted to pay a much higher price. We didn't really interact with the rest of the staff, but the girl who checked us out was nice enough.
My friend & I traveled from Southeastern Ohio to University Hospital East for a same-day procedure I had to have on my back. We chose this hotel because it was south of Columbus, and we wanted to be closer to home, but we didn't want to drive the whole 2 1/2 hours home after my procedure.The room was clean & comfortable & we were given coupons for local restaurants, which made it easy to order take out. We slept well, and the breakfast was good. Seemed like there were plenty of choices, even for those who may be watching their weight or who may be diabetic.