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232 Phillips Road, Waynesville, NC 28786, United States of America – Show map
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4 properties in Waynesville
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62 verified reviews
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Outdoor Pool (seasonal), Sun Deck
Golf Course (within 2 miles)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Express Check-in/Check-out, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, Air Conditioning
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult stays free of charge in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 62 reviews
Value for money
Show reviews from:
Just off Interstate 40 and less than a 20-minute drive from downtown Asheville, this hotel features a seasonal outdoor pool and a hot breakfast buffet. All rooms have free Wi-Fi.
Score from 132 reviews Good
In Central Maggie Valley, this hotel has an indoor swimming pool and an outdoor hot tub. Complimentary Wi-Fi is provided to all guests. Cataloochee Ski Area is less than a 15 minute drive away.
Score from 260 reviews Wonderful
Featuring an outdoor pool, free Wi-Fi access, and a continental daily breakfast, this hotel is in Waynesville, North Carolina. Balsam Mountain Preserve is a 10-minute drive away.
Score from 117 reviews Excellent
This Maggie Valley hotel is 3 miles from picturesque Lake Junaluska and 7 miles from the Great Smoky Mountains National Park.
Score from 65 reviews Very good
Looked like you had a kitchen,but no breakfast for the price.
Tv...cable. ..wifi...price. ..room was clean. ..rocking chairs on balcony. .the view is good. ..
Coffee. ...building is older but rooms are updated nice
Our key wouldn't work and there was no one in the office to reprogram the key. We had to wait 30 minutes for the night staff to manually open our door. The coffee maker and microwave wouldn't work. The smoke detector chirped for two hours while we waited for the front desk worker to bring a battery which never came.
The price was very appealing along with the view from atop the hillside
Beautiful views and location
Wi fi poor.
This was disaster. There is NO Relax Inn hotel in Waynesville. I was driving for an hour through the dark mountains of Waynesville searching for Relax Inn sign - there is NO one. There is another one: the flashy Rodeway sign all over the sky. The drive to it is one file, serpentine path, dangerous in the dark. After failing to find the Relax Inn, l decided to check this one, Rodeway Inn. The clerk at the reception said to me that indeed this one is Relax Inn, but they do not bother to change the sign. (Read: the bankrupt Rodeway Inn is hiding from IRS behind the fake name of Relax Inn.) I said to the clerk that it is not a good idea to give to the Clients the wrong name of the hotel. The answer was: ‘If you do not like it, you may go away’. He refused to check me in and kicked me out under the rain. I spent the rest of the night driving through the dark mountains of Waynesville, trying to find another place to stay overnight. Avoid – they are fraudsters.
Very nice place as reasonable price
I love the smokies and the surrounding areas. This was a good value for the money. Had a nice view with the mountains surrounding. Close to amenities. Too close to the interstate. Noise could be an issue but both my companions had a good sleep. Nice and clean rooms. Friendly staff just confirm your booking early. Might stay again if we are in the area.
The view. Room size.
It was beautiful out, but I couldn't keep the balcony door open because there was a huge rip in the screen. Bugs came in and my dogs kept getting out. For some strange reason there was boiling water in the toilet the entire time. It was extremely uncomfortable to sit on. The sink area had a timer on the light, so it kept going off every 5 min. The coffee pot cord was so short that you had to put it on the floor to plug it in. The coffee set ups only had real sugar, sweet n low, a stirrer and a napkin. No creamer. Very odd. The hotel is right next to a major highway, so the noise was awful. Office used a credit card swipe block when I paid. They couldn't print up my receipt either. I was in a bind so I stayed here. Never again.
Staff was very pleasant. They had discontinued the free breakfast but we were given coupons for biscuits at McDonald's.
Property was very old and the mattress sagged.
Nothing about this place was good!!
It was run down, needed major work. Wasn't clean. Front desk workers not very helpful. Breakfast included?? Ha, it was a coupon for a breakfast sandwich at McDonalds!! Not anything we wanted to eat!! The beds were not comfortable. They put us in a room that was already occupied. I requested a king bed but we got a room with queen beds. There was no hair dryer or refrigerator in the room as advertised! Total disappointment!!
View of mountains. Cleanliness.
Booking.com information was not correct. We reserved a king room (none exist at the property); the room rate included breakfast (breakfast is not yet available, so the staff provides McDonald's breakfast sandwich coupons), and the name of the hotel is the Rodeway, not Relax Inn as noted on Booking.com. Beds not comfortable.
The view was extraordinary, overlooking the outskirts of Waynesville. The bed was comfortable. There was a coffee pot, refrigerator, and microwave available. The current staff is and respectful.
No creamer for my coffee (I know, spoiled, right). The place is old, but has been treated well.
thought we was getting room with king size bed, bed cover was soil ,pool was green,light cut them self off and you be in the bath room, need repair done bad, wouldn't stay for the money again
Place was clean and the staff friendly.
The building structure is in need of repairs. No breakfast.
Stairs were dangerous Rusty and dirty. To charge double because the leaves are changing was not right. Handwritten envelope soliciting tips for housekeeping was wrong.could not use the blanket because it smelled like sweat.
Stairs were rusted out leaving impression of instability
The view via the sliding glass door
The hotel had a diffrent name on the sign. Confusing. The blanket and spread were old and stained. The building was in poor repair. Over all it was not what i expected for 120 dollars plus taxes.
- Beds appeared clean - Nice view from the room
- We checked in late (11:30pm) and the young woman who processed our reservation appeared from the back room wearing very short shorts and a nondescript T-shirt - she looked like she had just woken up, and I questioned whether she actually worked there. - Our actual reserved room had a king sized bed, but it was broken and we had to take a room with 2 beds instead - Nonsmoking room smelled like cigarette smoke - There were smudges on the walls, paint peeling around the door frames & on the porch - One of the lamps did not work - Pool was closed off, water was green, not the blue pictured on the website - There were men hanging outside our room, smoking & drinking, making me feel uncomfortable. - We ran out of toilet paper because the rolls were almost empty to begin with, and there were no replacement rolls in the room. Mostly I did not feel comfortable there - the men hanging outside our room made me nervous, and there was a serious lack of professionalism. Do not use the website photos as a guide - they are misleading.
Convenient to places I was visiting. Was clean but fixtures were old.
Had a nonsmoking room that you could tell used to be a smoking room by the lingering smoke odor. In the morning could smell cigarette smoke in the bathroom. Obviously coming through the ventilator fan. Musty smell when air conditioner turned on. Needed to be cleaned.
Upon check in, they informed us that they no longer serve breakfast and gave us 2 coupons for a breakfast sandwich at the nearest Mc Donalds. We had a stopped up toilet and took us an hour to get someone on the phone from the front desk. The hotel had three different names and we weren't sure if we we were in the right place. They were unable to give us a receipt due to being out of computer paper. Will not recommend or stay there again.
Rooms were very clean. Friendly staff. Non smoking room was smoke free.
Hotel structure is a bit rundown. Rusty steps.
Only good thing was comfortable bed.
Booked and confirmed 4 king rooms got 4 queen rooms was not offered discount or appology very old furnishings and carpet. Ice machine no ice. Would not stay again
First off the sign said Roadway Inn , I asked about the name they said changed from days Inn? Only had hand towels. No WiFi in room. At check-in was advised the stopped doing breakfast an handed me a voucher for a breakfast sandwich at Mc Donald s (yes a sandwich) that was a mile down the road. Did not stay the 2nd night although was paid for. Will not stay their rate below a single star. Choice between sleep in car and relax inn the car would win
Quality Service False Advertising
Our visit was wonderful. Location of this hotel is perfect. Close to Maggie, Cherokee and Sliding Rock. The room was clean. Views from our balcony was awesome!
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