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2525 West Loop South, Houston, TX 77027, United States of America – Show map
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495 verified reviews
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Golf Course (within 2 miles), Fitness Center, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 20 per day.
Private parking is available on site (reservation is not needed) and costs USD 28 per day.
Room Service, Shuttle Service (free) , 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
All children under 4 years stay free of charge in a crib.
All older children or adults are charged USD 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 496 reviews
Value for money
Show reviews from:
Featuring on-site dining options, this Houston hotel is within a 10-minute walk of the Galleria shopping center.
Score from 146 reviews Excellent
Positioned off Interstate 10, close to scenic parks and downtown Houston, this hotel features an on-site restaurant and lounge along with spacious rooms featuring free high-speed internet access.
Score from 281 reviews Very good
Next to the Houston Galleria Shopping Center, this all-suites hotel offers spacious living and working areas with full kitchens.
Score from 128 reviews Good
Located just off the Southwest Freeway and less than 12 miles from downtown Houston, this hotel features a daily breakfast buffet and an outdoor pool. Free Wi-Fi is available.
Score from 56 reviews Good
Amenities...resqwater....drinks and food....
The staff was friendly
The room was not very clean and had a weird smell.
Excellent location. A little bit strange (and unexpected) mix of modern and western design. Cosy.
Pricey breakfast, but very good. The pool was missing a hot tub.
Bed was very comfortable but the pillows were too big and hard. Awoke with a stiff neck. Use to sleeping with a feather pillow.
breakfast not included, parking either. both very expensive. room was not clean very well.
Design of hotel and room, and complimentary bottled water
Noisy air conditioning
The design of the hotel. The sun shade. The set up of the room. The shower head.
Old tub. Hard bed. All the snacks in the room for sale. The elevator stopped every even going up and all odd going down. We were on three.
Extremely rude staff. Repeatedly called our room at 2 am threatening to kick us out because of a credit card issue before allowing us to try and remedy the situation. Will never stay here again and warn anyone who visits here.
The staff was very friendly and attentive
The beds weren't that comfortable, shower head was broke so water was shooting everywhere, the room didn't have a fresh smell. This hotel wasn't worth the 200$ I was charged.
the bed was comfy
everything was high service was trash the room wasn't clean
we booked online and checkin took 2 minutes. Checkout was even faster. No issues.
Quiet larger room
Restaurant was very slow to take my order and ti g my food other customers were also complaining.
Expensive to park vehicle. Some type of continued early morning noise over room 1212.
Loved our room and food
Miscommunication about breakfast
Handy to shops
Location, view and staff friendliness
NO TV remote for over 24 hours.. NO TV guide to figure out stations and when asked at front desk--their response was their guide was old and no longer accurate so even if they gave us a copy it was invalid????
The TV had no signal on several channels Did not realize it could be fixed
The bed was great. We are planning to order one of the mattresses, it was so good. Alex from the shuttle service was great. He was available and very prompt.
They put us near the ice maching and elevator and we had to change rooms. The one we ended up with was quiet and didn't face the loop.
Staff and availability of free snack in the evening.
I like the beds, they were really comfortable. The staff is super friendly and made conversations without hesitation.
I didn't not like In Room Dinning food. The mini bar stuff was Expired and I do believe I got a little sick my first night from the mini bar. The layout looks cheap. It's better in pictures. Plus they ask for a 100$ deposit PER DAY.
Close to everything and the front desk was friendly and helpful
Valet staff and cost is so over rated. Would have parked the car myself but the 8$ difference between valet and self parking wasn't worth it. Not helpful with the luggage
Everything was what I expetcted.
The only thing I didn't like was that the room we had was a joint room so you could hear the conversation among other things it was really uncomfortable but other than that. The staff, room and hotel was great.
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