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hotel Situated 1 minutes’ walk from the cable car turnaround, this boutique Union Square hotel features unique guest rooms with free Wi-Fi. It has a tour desk and a 24-hour front desk.

Most recent booking for this hotel was today at 13:08

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Newest reviews for Hotel Des Arts

  • Marcin
    August 10, 2014

    Location is perfect, my room was clean and interesting.

    Common bathroom - but probably you guys don't take showers often, because whenever I wanted to use bathroom, it was available.


  • Tiago
    July 28, 2014

    - you don't have to pay extra for wifi - very well located

    - breakfast has very little variety; - time for breakfast should be extended until 10 am.


  • Anonymous
    July 26, 2014

    The location and the paintings

    Nothing to put our belongings


  • Eliza
    July 22, 2014

    No air conditioning, or even a fan, room got very hot


  • Anonymous
      United Kingdom
    July 22, 2014

    This was my second visit to the hotel. The first experience was pleasant so I decided to come back to this hotel with my wife while for our visit to San Francisco June 2014. The hotel is nicely located to bart train, trams, union square and china town.

    As I said, this was my second visit to the hotel. I was really looking forward to showing the hotel and the surroundings to my wife. We flew from la with delays so we were pretty tired and just wanted to rest. The reception is located on the first floor. So you have two options. Either take a minuscule lift that will get on your nerves the moment you step in or the narrow and step stairs that will also get on your nerves if you have a big or several suitcases to carry. We tried to not think about it. We were given a room on the 4th floor. This hotel is all about opening the door to your room to view its decoration. Ours was unfortunately morbid and just plain terrible. We asked to change but it was just not possible until our second day. We kept smiling and went for dinner. We were back around 10:30pm. Sometimes you are just exhausted and just want to sleep. Something you need to know. The hotel is in between a pub with terrace and its "loud and local attractions" and the garbage street, which we didn't know. All night the garbage being pulled in and out of the huge trucks. All night, bip bip bip when reversing. Yes, you hear everything with single glazing. It's like having no windows - Really. I just want to say: It was the most horrific night I have ever spent in a hotel in my entire life !!I I went to the reception 4 times through the night to complain. I was actually told that I could complain to the city about the garbage street if I wanted ?!? we didn't sleep the whole night! We were just feeling awful in the morning. I asked for a refund for the first night which I never received (they also didn't ask me on which card I wanted to be refunded) - The second night, we were given a room of lesser quality with equally terrible decoration. We hated our stay in San Francisco all because of the garbage street on our first night. If we come back, we will never ever come back this place.


  • Scott
      United States of America
    July 20, 2014

    The self serve breakfast. The location is very near many of the major attractions and shopping for that kind of traveler but also within walking distance to the financial district. The window faced an interior courtyard/light well so it stayed reasonably quiet at night after the neighboring bars and block party stopped at 11pm.

    The room was very warm with no AC, which is fine in SF, except there were no screens on the windows. Cooling the room off at night brought on a lot of Mosquitos, which made sleeping very uncomfortable and opening the window did not always cool things down. The hotel is not very accessible. Narrow, winding stairs were difficult to navigate starting at the entrance all the way to the 5th floor. Alternatively, the elevator was an old gate style but large enough for maybe 2 people.


  • David
    July 18, 2014

    It was beatiful and really centric.

    The bed was small. The breakfast area was not confortable, tiny.


  • Anonymous
    July 15, 2014

    small and old room


  • Samantha
      United Kingdom
    July 13, 2014

    Nice, clean room - good size. Great location with easy access to the transport links

    Not much really. We were quite close to the main reception area so there was a little bit of noise but no big deal


  • Grace
      United States of America
    July 10, 2014

    This was my first trip to San  Francisco. I have to say, staying at this hotel was a good choice. The front desk staff are friendly and helpful. The room was clean and the bed was comfy. Being right around the corner from Chinatown and a short walk away from Union Square made this trip easy to navigate the busy city. This hotel has a very modern feel, yet holds up the integrity of it being an old building. I love the art on the walls as you pass through the hallways, the old-timey elevator and being buzzed in at the door. If you're looking for something different than your average hotel and want to stay near Union Square and Chinatown, this is a good choice. Maybe just request to stay in a room further away from the alley ;P

    The only downside was trying to sleep after a long day of sight-seeing, especially since I'm a light sleeper. The room doesn't have air conditioning so having the window open was nice so it wouldn't be stuffy, but doing that let's all the noise in. The room I stayed in was next to a building that was mostly office space which left all the lights on throughout the night. The lights shined directly into my room. The blinds aren't very good at blocking out all the lights, their mostly there to provide privacy. In between the buildings there are dumpsters for the Irish Bank, a bar in the alley on Bush St. Throughout the night and into the early hours, there was beer bottles being tossed into the dumpsters,  lots of people talking/yelling down the alley way and dump trucks picking up the dumpsters causing lots of noise.


  • Anonymous
    July 6, 2014


    noise,wireless is poor,too expensive with that size of room


  • Adrian
    July 3, 2014

    Loved the design of the rooms


  • Anonymous
      United States of America
    June 29, 2014

    The fact that the tiny rooms were not bare and bland, and filled with some form of art work.

    The heater did not work, despite repeated attempts to have it fixed by management. The elevator was incredibly old and rickety. The walls were quite thin, and you could hear people stomping above you. I understand that this was a "security" feature, but I didn't like the whole "buzzing in" to get into the hotel. Many times during the day (not at night) I had to wait a couple of minutes and multiple buzzes to get in. :-( Maybe giving customers a key card to get in for the future would be a good idea.


  • Dick
    June 28, 2014

    Location, room at fifth floor

    started with room at first floor: very much noise !!! breakfast very simple (to cheap ?)


  • Felix
      Puerto Rico
    June 26, 2014

    Location, staff, art and vintage look.

    Breakfast that I think should improve and for a little more a bath inside the room. For us that would be perfect!


  • Julie
      United Kingdom
    June 23, 2014

    Great location Good size rooms very clean and comfortable


  • Edward
      United Kingdom
    June 22, 2014

    Unique decor.


  • Anonymous
      United States of America
    June 19, 2014

    Loved the art, very cool. The girls at the front desk were amazing, very helpful. Loved them.

    The bed was a bit uncomfortable.


  • Alena
    June 17, 2014

    The hotel is awesome!!!!! I really was impressed with the comfort,decor,talented painted rooms. The location is also one of the advantages of Hotel Des Arts, situated in the center of downtown close to China Town and French area. Next time I will definitely chose this hotel again!


  • Adi
    June 16, 2014

    Convenient location for places to visit.

    Common toilet.


  • Anonymous
    June 16, 2014

    A beautiful and delightful hotel. Great location and value for money.


  • Kimberly
      United States of America
    June 15, 2014

    Loved the aesthetic of the hotel and the location. Lots of great bars and restaurants around the property. Staff was very nice. Place was quiet. Art on the walls and in the room was awesome. Bed was super comfy.

    it was the NBA finals and they didn't have ESPN (sad). Breakfast room was tiny. Stairs leading up to registration were narrow and steep. There was an elevator, I just don't like elevators so I took the stairs.


  • James
      United Kingdom
    June 12, 2014

    The member of staff who checked us out was really friendly! It's just a shame the rest of her colleagues are so unenthusiastic... The art works add a quirky element to the hotel and the location is excellent. Our bed was quite comfy. The (very light/paltry) free breakfast is handy.

    No air-con and windows looking directly out onto someone else's very noisy air-con outlet. We couldn't sleep for the heat and the constant almost-defeaning buzzing noise added insult to injury. Most of the staff (including one who ignored us completely) are fairly unfriendly.


  • Tiia
    June 10, 2014

    The individuality and home-like feeling of the rooms. Bohemian but modest.

    Safety deposit box should've been located to a room and should be automatic.


  • Anonymous
      United States of America
    June 7, 2014

    Location is good. Free wifi.

    Staff was helpful for very late check-in time but were incredibly strict when it came to check-out. Check out was at 12 and we got a call at 12:15 informing us that we had 20 minutes to check out or we will have to pay for another night. The room was pretty small and with strange decorations that was bordering freaky and filthy. It is also not very sound proof. The hotel in general smelled a little strange. Overall we did not feel very comfortable stay after a long drive, especially taking into consideration to how much we paid for the room.


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