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Quality Inn Umatilla
705 Willamette Street, Umatilla, OR 97882 – Show map
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The most recent booking for this hotel was made on Aug 29 at 12:40 AM from the United States.
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3 properties in Umatilla
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29 verified reviews
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Quality Inn Umatilla's staff speak: English
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Outdoor Pool (seasonal)
Golf Course (within 2 miles), Hot Tub
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, ATM on site, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Any additional older children or adults are charged USD 10 per person per night for extra beds.
Cribs are not available.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Quality Inn Umatilla accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note: The pool is currently closed for maintenance.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 29 reviews
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We were traveling with a puppy in a crate. We needed a dog friendly hotel. This hotel was awful. They put us in a smoking room. We are not smokers and I have a serious allergy to cigarette smoke. Why do you put someone with a dog in a smoking room? Really, really BAD experience. Never again!!
The staff was very helpful and responded to our needs immediately. They were very apologetic about the pool not working and I think they do take pride in there job.
The air conditioning in our room didn't work very well. The pool wasn't working and the hot water heater broke the night we were there. I think it's just an older facility and needs some updates. They were in the process of working on the pool while we were there.
I liked the covered area outside the room and I loved the little flower garden by the parking lot.
There wasn't anything that I didn't like.
The room was large.
The breakfast was below average.
Comfortable bed in a room with a lot of space.
Poor breakfast. Also the connected restaurant closed earky (9 p.m.)
On check-out the lady at the desk was very pleasant and apologized for the condition of our room. The restaurant was very good as well as the staff.
It was hard to find because it was off the highway and the signage was for the old motel. I mentioned that fact and they apologized and said it was being worked out.
Spacious comfortable room Restaurant/bar on site, saved us from driving to get a meal
The facility does not have an elevator to access second floor rooms
The attached restaurant/bar was very good. Room spacious.
Took us a long time to find the motel, then they changed the rate. will not stay there again.
Just what we expected.
Very small pillows in the room.
Hotel management informed us of winter storm warnings and travel advisory printout and slipped under door.
Heater fan was so noisy we had to turn it off during the night.
The woman at the front desk was extremely nice which was a good start to checking in. The room was very clean which was my main concern. At such an affordable rate I was very impressed that the cleanliness was top notch. I went to visit the prison so it was very close by (maybe a 5 minute drive) and they have a special rate which makes it even better.
The bed was a bit hard but I had no issues sleeping and anyone super nitpicky about bathrooms would likely find some fault with this one. It was fine for me but there was some mildew and the shower curtain had a couple of holes in it. But these were non issues for me.
Staff were very friendly -- no negatives at all related to staff. Room was large, as advertised.
Q Inn seems to be in transition to another owner or affliation, and was a major disappointment. We are not sure how it got the rating that booking.com shows! Examples of issues: 1) Primary attraction for booking was restaurant, which is closed. [See photos and description!] Have to drive about 5-6 miles to next town to have decent place to eat -- so no breakfast. 2) No hair dryer in room despite being on list of amenities. When we mentioned this on the way out (since sign in room says you will be charged if it is missing), we were told "Oh, we check those out from the front desk if you need it". [Are you kidding??] 3) tv is old tube style, maybe 20-24 inches or so, and is way too small for the large room. Bottom line, this property needs lots of work. Right now it is more in the 5-6 rating range in our opinion.
Value for the dollar.
Once we found the motel we found the room very comfortable. Couldn't ask for better accomadations.
We had comforation from a motel called Angie's Inn. When we got there Angies Inn was not to be found. The name had been changed and we were not notified. Took us an hour and one half to find it.
Large rooms Friendly staff Location
Needs to be redecorated -- its a little bit gloomy.
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