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5445 Collins Avenue, Miami Beach, FL 33140, United States of America – Show map
|Standard Suite with Bay View|
|Standard Suite with Ocean View||
|Deluxe Suite with Bay View|
|Deluxe Suite with Ocean View and Balcony|
|One-Bedroom Penthouse with Bay View (6 Adults)|
|One-Bedroom Apartment with Ocean View|
|Two Bedroom Penthouse with Bay View (9 Adults)|
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667 verified reviews
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Design Suites at Castle Beach's staff speaks: Spanish, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Private Beach Area, Beachfront, Bicycle Rental
Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon
Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
3:00 PM - 10:00 PM
Until 10:00 AM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 20 per person per night when using existing beds.
The maximum number of total guests in a room is 4.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 665 reviews
Value for money
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Front desk staff in friendly
There were no phones in our room to report a broken toilet. Had to go all the way down to the lobby from 11th floor, which I was told to go back up to my room on the 11th floor to wait for maintenance. Maintenance told me to go back downstairs to the lobby to have me switch rooms. Then was given another room on the 11th floor again. Very inconvenient and frustrating!
Comfortable beds great views
Reatrooms fixtures outdated need some work
Location is good and very convenient, beach is close, you can use fitness, swimming pool an tennis court, free valet parking
The condos are old and the room has a strange smell, you can hear all kind of noises from your room, kitchen facilities are really really poor
place was a mess
Clean , location is best just 1 min away form beach
No Hot water , complain quite few times but they did not do anything during our stay...
You can practice spanish language there. Swiming pool is just reservoir for seagulls, pigeones & other birds. If you love watching birds just sit around pool and watch them. Awsome viewpoint on miami sunset from 10th floor. Fast elevator. Good price. They save our luggage before we check in at 3 pm.
Birds poop around the swiming pool.
Location was nice and size of room and ocean view were nice. Pool deck and beach access were good
Service very poor--quite understaffed-wi fi never worked--waited 2 hours for maintenance and then could not provide a new router so had me use wi fi from another room with same code! (security??!); our room was next to elevators and we heard them all night--sleeping was tough--refused to move our room the next AM even though we saw folks checking out that morning. And we had ants in the kitchenette. It is now 36 hours since I checked out and still have not received an email receipt (they refused to provide one on checkout). Nice location, nice pool deck, part of an old hotel that has been converted to condos and still needs lots of work. Price was good but not worth the trouble for a two day stay. Also they are VERY strict re check out time.
Loved the view
It was overall great!
Nice , clean and worth try.
Victor was so rude and refused to let me book another night for no reason. They did their best to be rude and unhelpful
Staff of hard workers Comfortable room with view Refrigerator (no freezer) + Microwave Excellent access to Mount Sinai Hospital. Good price on line.
Valet Parking nightmare with wait for car as long as 25 min. Average 12 min wait. Long hallway=long walk to room Forget to leave your key in car? Expect to get a knock on door at 12PM. No Handicap facilities as requested prior to check in.
Poor customer service and poor mgmt
the bed was comfortable and the view from my room was amazing
the facility was shabby and not very clean. The shower curtain kept falling off. In my friends' room the bathroom light was about to fall off and it was really dirty but even after telling staff four times nothing was done about it. As well as that one of our bags with kids toys we shopped went missing from the room. I would not recommend this hotel. Sorry.
Located in northern Miami Beach, but not far away from South Beach, Ocean Drive, the Deco district, etc. The hotel faces (and has a direct gate) to a nice white-sand beach, relatively quiet, it has a great swimming pool. Rooms in the upper floors have panoramic views over the bay. The rooms are large with a kitchenette, large closet and bathroom. Super speedy wi-fi, you get your own modem per room!
The valet parking is very slow most of the time. The parking staff is helpful and friendly, but they are overwhelmed (they need more staff). They charge 5USD for every parcel you receive (online shopping, Amazon, etc), and they charge 5USD for luggage storage (for a short while, when checking out). Check out time is at 10AM (very early), and they charge 20USD for any extra hour you stay after that. You can pay 6USD per person for breakfast, but you get the 'house special' which is really basic (fried eggs, potatoes and coffee). There is no telephone in the rooms, noise isolation is poor (almost non-existent), which is very bad for your privacy. There is no towel service for the pool/beach area (bring your own).
Excellent localization and free parking. If you are thinking to booking a car the cost of parking can be more expensive than the car's rental . There is bus stopped in front of the hotel to go to the Lincol road, Ocean Driven or Aventura Mall.
There is no service room , if you have any problem with your apartment you must contact the owner. The reception does not have any responsibility. There is no interfone of you need to call the reception.
The location and proximity to the beach were fine.
A shocking state of affairs, this is a collection of run down, poorly equipped and maintained condos! The whole place is in dire need of a major overhaul. This was once a grand hotel/condo building but those grand days are long past! Don't waste your money, there are plenty of better accommodations along the strip!
WHERE IS LOCATED ACCES TO THE BEACH VIEW OF THE BAY
WHEN WE ARRIVE THERE IS NO PERSONAL TO HELP WHIT BAGS AND IS TWO BIG STAIRS TO CLIMB WHIT BAGS AND SOME PERSONAL SEEM KIND OF RUDE
This is Ah scam.its nothin as advertised.tha lobby has steps and no one to help lift luggage up or dwn those steps.there is no one to assist with taking your bags to your room.tha toilet sound lyk piss n tha entire hotel is smells.imagine there is Ah sign saying u hav to take your own garbage out the room
Location, we only required somewhere cheep to stay for one night.
Dated and needed attention to details e.g. doors sticking.
Under remodel. Staff/ mgr not friendly. We came half an hour before check in time and can't check in because manager said It is not check in time yet! When it time all customer have to line up because everybody have to check in exactly the same time. Never see any hotel strict with the time like this before. Even I told him my wife is sick and need some rest. Manager offer to call 911 so she can go direct to hospital.
There were cockroaches in the bedrooms on the 14th and 16th floor and two of the four lifts look like they should be condemned