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Newest reviews for Dinah's Garden Hotel

  • Anonymous
      Israel
    August 30, 2014

    big room, nice bathroom, free laundry room

    not enough parking space, price a bit high

    7.9

  • Nicholas
      Singapore
    August 30, 2014

    Palo Alto doesn't really offer business travels much choice when it comes to decent hotels, so I think this one was fine based on the limited choice available.

    6.3

  • Muslum
      Turkey
    August 28, 2014

    Every thing was exelent

    10

  • Anonymous
      United States of America
    August 26, 2014

    Bamboo floors, pond w/ ducks, falling asleep to peaceful sound of the waterfall,spacious room, very comfortable bed

    Water pressure in shower was terrible, girls don't try to wash your hair!

    8.8

  • Leia
      United States of America
    August 23, 2014

    I loved the suite that we were in, everything was provided, the staff was extremely kind and wend out of their way to ensure my elderly mothers comfort. They were great with my Service Dog.

    I was disappointed that the 800 building did not border the ponds. The photos made it seem like all the rooms had a view of the koi ponds, this is not actually the case. BE SURE TO ASK FOR A ROOM FACING THE PONDS.

    8.3

  • Thomas
      United States of America
    August 21, 2014

    Size of room. Pillows. Lagoon.

    Price. Parking.

    9.6

  • Mamiko
      Japan
    August 21, 2014

    Room is clean. The reception staff is friendly.

    Not convinient location for non-car traveller.

    6.7

  • Anna
      Netherlands
    August 16, 2014

    Very large rooms, very friendly personnel who remember you and relate to you. Wonderful gardens. As beautiful as on the pictures. Great pool with nice restaurant. A little gem. Whenever I am back in Palo Alto this is my first choice.

    Kitchen at restaurant is slow or understaffed. Sometimes you have to wait rather long for your food,

    10

  • Robert
      United States of America
    August 16, 2014

    Staff members

    lack of snack food in mini-bar

    8.3

  • Anonymous
      United States of America
    August 14, 2014

    Close to Stanford Pretty hotel with a large room. Great staff! We arrived late in the evening, and the restaurant was closing, but the front desk asked what we would liked, called it in to room service, and had it at our room in 10 minutes.

    A typical motel, which for the price, I was expecting that. Beds were a bit stiff.

    7.9

  • Jennifer
      Netherlands
    August 13, 2014

    Excellent staff. We had a room next to the pond, it was excellent. The swimming pool is great. We did not try The restaurant.

    Nothing !

    9.6

  • Carolyn
      United States of America
    August 12, 2014

    Atmosphere was priceless! Loved everything about it! Staff super friendly and helpful.

    The breakfast selection in the lobby was lacking.

    10

  • Mary
      United States of America
    August 12, 2014

    Quietness and loved the fireplace.

    10

  • Debby
      United States of America
    August 10, 2014

    I booked a garden view. Unfortunately, I cannot walk up/down stairs (bad hip). Your information did not indicate that there were no elevators. When I checked in, I informed them that I could not navigate stairs and I was unaware there were no elevators. They very kindly upgraded me to a deluxe ground floor room. The best thing about the rooms are the outdoor patios with a table and two chairs to sit out and have your breakfast and watch the ducks that swim in the lagoon.

    The room service is very dated and tired. I placed a room service order for a burger that was to have cheese and bacon on a brioche bun. It arrived on a tired standard bun from the grocery store with no cheese and no bacon. I called room service and was told that the menu hadn't been revised, but they were no longer serving that type of hamburger. Yet, I was charged for bacon and cheese on a brioche bun! There are only three or four items each for breakfast lunch and dinner. Nothing innovative. Only one type of salad. They do not bring any salt and pepper with your meal. I had to call and request that they provide same. I requested condiments and did not receive them. I would not use their room service again.

    8

  • Sarah
      United States of America
    August 8, 2014

    The gardens with koi fish in the running steam are a peaceful delight!

    10

  • Marilyn
      United States of America
    August 7, 2014

    The beautiful grounds, poolside setting and restaurant with very good food at reasonable prices were the best part of our stay at Dinahs. Staff were very helpful and immediately offered an upgrade when our room was not quite ready on the second night (we were switching to a different room because could not get 2 nights together in the same room). We stayed in one of the beautiful Lanai rooms on the second night of our stay which I highly recommend

    The Executive Suite rooms are in a newer section and not quite as quaint. Also Booking.com tried to say that our "standard room" had a "twin sized" bed. I think they were confusing the term "single" bed with "twin". I became concerned when Booking.com wanted to "upgrade" my room with the "twin" sized bed to one with a King sized bed. A quick call to Dinahs assured me that I really had reserved a room with a single queen sized bed. I notice on the booking.com web page that the standard room has a "twin" sized bed. This is not true. They are queen sized.

    9.6

  • Michael
      United States of America
    August 6, 2014

    The food was cold and the service in the restraunt was a 6 at best

    9.6

  • Rhonda
      United States of America
    August 5, 2014

    The facility was very nice, clean and the room was spacious.

    Seating for the restaurant was around the swimming pool. Therefore I felt awkward about laying out by the pool.

    10

  • Nimre
      United Arab Emirates
    August 3, 2014

    fair

    5

  • Andreas
      Switzerland
    August 3, 2014

    Very modern bathroom.

    Our room was above the pool toilets. There was a lot of noise during day. Perhaps they were renovating something. Ask when booking.

    9.2

  • Patricia
      United States of America
    August 2, 2014

    Great value for the money. We had ages 2 to 93 in our group and it worked well for everyone. Very accommodating staff. Enjoyed having the pool with the restaurant right there.

    9.6

  • Larry
      United States of America
    July 31, 2014

    Location, grounds, staff

    nothing

    10

  • Chuck
      United States of America
    July 31, 2014

    Everything. Soooo special. What a wonderful hotel. Amazing. E everything was 1st class THE BEST.

    Are you kidding me. Everything was top shelf

    10

  • Birgül
      Turkey
    July 29, 2014

    the pool and the ducks in the pool the pool restaurant the food and service

    a/c was working very loud the room had a smell when we first entered

    7.5

  • Deborah
      United States of America
    July 27, 2014

    Cleanliness and comfort. Comfortable beds.

    10

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