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Newest reviews for Hotel Diva - A Personality Hotel

  • Jo
      New Zealand
    August 31, 2014

    The shower/toilet area was VERY small.

    10

  • Aline
      Brazil
    August 31, 2014

    Staff, cleanliness, location and wifi.

    It's expensive as the others in same region, there is any kind of sign "do not disturb" for the clean workers, very very small fridge.

    7.5

  • Anonymous
      United States of America
    August 24, 2014

    Very comfortable beds in an excellent location to explore downtown.

    Lack of real milk/cream - they had good coffee making facilities but that awful powdered milk.

    9.2

  • Oksana
      United States of America
    August 22, 2014

    stuff interior (beautiful design)

    would be nice to have lounge at the lobby

    9.6

  • Jessica
      Canada
    August 21, 2014

    - Awesome rooms! - Close to Centre - Friendly Staff - Great business room!

    10

  • Brooke
      United States of America
    August 20, 2014

    Everyone was helpful and courteous. Room was very clean.

    Hotel overall had a bit more wear and tear/aged looked than when I stayed there 6 years before. It was a bit dark. Could use some updating so the decor feels fresh again.

    8.8

  • Eric
      United States of America
    August 20, 2014

    Location

    Lack of light Dark interiors No counter space in bathroom Flimsy locks Air conditioner runs constantly once turned on

    6.3

  • Allan
      United States of America
    August 17, 2014

    Location.

    Cramped rooms. Strange decor.

    6.3

  • Marcel
      Spain
    August 17, 2014

    The hotel is good in general

    It is expensive, but SF is expensive too...

    7.5

  • Gabriele
      Austria
    August 13, 2014

    Location , design

    Poor space in the room with two small Kids, altough we had booked a Suite. Sofa bed for kids with poor sleeping comfort

    7.1

  • Faisal
      Saudi Arabia
    August 13, 2014

    The staff should be more friendly with the customers

    9.6

  • Anonymous
      Switzerland
    August 8, 2014

    Great bed Amazing big bathroom Great Location Super friendly staff

    10

  • Oliver
      Austria
    August 5, 2014

    location, design of the rooms

    wanted two beds, did not get a room with two without buying an upgrade

    7.5

  • Lukas
      Austria
    July 30, 2014

    The rooms were very clean, the hotel staff very nice and helpful. It was around my girlfriend's birthday that we stayed there, and so I wanted to find and have flowers delivered to our hotel room. One of the staff personally showed me and accompanied me to a flower shop nearby which I thought was more than nice! The Starbucks which has a direct entry from the hotel is super handy.

    The location of the hotel might not be for everybody. It's at the edge of Tenderloin, as we later learned, near Union Square/Market St. Most of the time we felt pretty comfortable though.

    9.2

  • Anonymous
      United States of America
    July 29, 2014

    Location was great for shopping at Union Square. The negative issue was the street people approaching you as you were trying to load and unload your car. Loved Starbucks being in the lobby!!! Room Service ?

    The street people but the Hotel can't control that!

    9.6

  • Anonymous
      United States of America
    July 29, 2014

    The room was nicely decorated and had a nice atmosphere to it. The hotel is in a great location near Union Square. Friendly staff. Great Value.

    Room was smaller than average. Elevator is tiny and feels like it's going to break.

    8.3

  • Susy
      Canada
    July 24, 2014

    Loved the friendly, helpful staff.. Exceptional service... I have stayed in many hotels around the world and was very impressed with the service. They made you feel comfortable and welcomed. Rooms were clean, comfy and quiet!

    9.2

  • Anonymous
      United States of America
    July 21, 2014

    Location, Bed/Bedding and Drapes

    Room was too small and was not what appeared on the pictures provided at the time of booking (booking.com). Also, the bathroom was incredibly small.

    6.7

  • Anonymous
      China
    July 21, 2014

    the location is great, on the powell st that is close to union square. and free wifi. the receiption is very nice.

    10

  • Maria
      United Kingdom
    July 16, 2014

    Location

    Hotel is tired and smelled tired too. Facilities were ok, needed updating. Room was tired, as was linen and bathroom/bath overflow not good. I was afraid to put my feet on the floor of my room as the floor was sticky and wet in places. Not v nice. I think a hotel past it's best and needs reinvestment. Service is quite immature. Didn't like how I was fully charged my room for 2 nights up front, gave no recourse. Unusual to be charged up front for 2 night stay. Almost made it impossible for me to complain, which is possibly why they do it. I think hotel is expensive for the offering. Best thing about it is location. Everything else is barely average.

    5

  • Mary
      United States of America
    July 13, 2014

    Location Convenience

    8.3

  • Anonymous
      United States of America
    July 9, 2014

    The bed was pretty comfortable, and we liked the cool look of the place. Very great location for us.

    The hotel staff was unwelcoming and a bit rude when we arrived. The rooms were a bit tiny, and felt a bit sterile (there was no color on the walls, just a square gray room).

    5

  • Bob
      United States of America
    July 8, 2014

    Staff was fun and took care of all our needs. Restaurants close at hand coffee next door and shuddle to air port next door too. Loved the decor. Would love to have a street view next time and will be back. Bye

    Overall a great stay

    8.8

  • Anonymous
      United States of America
    July 7, 2014

    Love the location and the staff, who always seemed genuinely eager to help in any way they could. The decor and style of the hotel is very modern, sexy, and has lots of personality.

    Walls are a bit thin. Could hear people in the hallways easily. Room (415) is compact but comfortable.

    9.2

  • Anonymous
      United States of America
    July 7, 2014

    The room was very nice and comfy. I enjoyed my stay at hotel Diva.

    The elevators were slow.

    8.8

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