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440 Geary Street, Union Square, San Francisco, CA 94102 – Show map
Excellent location – rated 9.2/10! (score from 380 reviews)
Rated by guests after their stay at Hotel Diva - A Personality Hotel.
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380 verified reviews
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Hotel Diva - A Personality Hotel's staff speaks: Chinese, Spanish, English, German
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Private parking is available on site (reservation is not needed) and costs USD 45 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
Extra beds are not available.
Free! One child under 2 years stays free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 380 reviews
Value for money
Show reviews from:
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 1640 reviews Good
Located a 2-minute walk from Union Square and a classic Cable Car stop, this San Francisco hotel is in the heart of downtown San Francisco's shops, galleries and restaurants.
Score from 504 reviews Very good
Located less than a 2 minute walk from Union Square, this family-owned San Francisco hotel features free Wi-Fi and an on-site local deli. Cable car services are a 6 minute walk away.
Score from 1097 reviews Good
This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.
Score from 1172 reviews Very good
Everything had a twist on the normal, making it very interesting, arty! We really enjoyed our stay. The staff was excellent! We highly recommend the Diva!
The elevator was a bit slow, but it did work. I woke every time my husband moved in bed, the mattress could be better.
The hotel is ideal for tourists: Located near the Union Square - the best location to start discovering the city. Cable car, restaurants, tourists buses - everything in one place. There's also a parking at the same block with the hotel.
Location. Hotel is situated very close to Union Square, quite a number of restaurants, tours and a safe walking area. Staff were very helpful and courteous.
Room had no view and decor of the room (colours used) made the room quite dark and full use of lighting was required to somewhat brighten the room.
Very good location and facilities.
Clean, helpful staff, great location.
- Good room size - Clean - Modern
- The elevators need could use a good cleaning - The room is bit too dark even with all the lights on
Location Updated rooms Friendly staff
Room window opened to fire escape, but no way to keep it open slightly with security
Location, value, front line staff.
the location and the overall design of the hotel.
when we arrived at hotel,as the room was not ready yet,we had to leave our luggage for a couple of hours.the person that handled them,through the smaller pieces with force on the wall. we had an iPad and a laptop inside the smaller pieces of luggages that could have been damaged.
The location was walking distance from everything! & Free wifi!
Small room but we can't really complain the bed was very comfortable.
I love the colors in the room. I pretty sure every room was different. Not like regular places ever room is exactly the same. Gives it a different vibe.
The TV channels weren't correct. On the guide it would say its showing a certain show. But when you'll change it to that channel it wouldn't be correct.
The shower/toilet area was VERY small.
Staff, cleanliness, location and wifi.
It's expensive as the others in same region, there is any kind of sign "do not disturb" for the clean workers, very very small fridge.
Very comfortable beds in an excellent location to explore downtown.
Lack of real milk/cream - they had good coffee making facilities but that awful powdered milk.
stuff interior (beautiful design)
would be nice to have lounge at the lobby
Modern vibe to the decor and the rooms. The people were terrific. The location is excellent. Only 2 blocks from Union Square.
View from rooms is not much to talk about. Kind of closed in.
- Awesome rooms! - Close to Centre - Friendly Staff - Great business room!
Everyone was helpful and courteous. Room was very clean.
Hotel overall had a bit more wear and tear/aged looked than when I stayed there 6 years before. It was a bit dark. Could use some updating so the decor feels fresh again.
Very friendly and helpful staff. Cannot fault the staff.
I travelled with a friend and we booked a king suite so there was a king bed and a fold down queen bed. On the first morning housekeeping knocked on the door and I walked through the narrow archway to open the door. The fold out bed encroached on the archway and is a very sharp chrome base. I walked straight into the bed frame a split the top of my toe open. This resulted in a swollen and bruised toe, not to mention it bled constantly for two days. The layout of the room is much too small for the amount of furniture in the room and the bed frame sticks out considerably from the mattress so in a darkened room it's not hard to walk into. My friend also walked into it numerous times. I filed an incident report form and the very lovely guest services manager brought me wine and popcorn with a very nice note. The other issue we had was the toilet wouldn't flush. In the four days we were there we had to call the plumber up five times and we were hardly in our hotel room the whole trip. Each morning it would fail to flush. The fifth time he had to replace something in the back of the toilet and it took 45 minutes to resolve. It also made the refilling noise constantly which was very annoying at night when trying to sleep.
I had plan initially a one night trip in this hotel. Finally staying another night, t I have been charged 100USD without any notification.
Lack of light Dark interiors No counter space in bathroom Flimsy locks Air conditioner runs constantly once turned on
Staff were excellent! Very friendly and helpful. Took the time to look into questions asked about sites; restaurants, even which bus to take where.
Not sure how our room was situated relative to the surrounding area - but every morning, EARLY morning, the sound of sorting bottles(?) could be heard. It was a way too early wake up call.
Cramped rooms. Strange decor.
The hotel is good in general
It is expensive, but SF is expensive too...
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