Donovan House- A Thompson Hotel

entrance, welcome, room, staff

The staff were very helpful, nice modern style, and a very good dining room

No Laundry facilities on a Sunday

beautiful bathroom, lovely thick white towels, well-stocked mini fridge

There was only two uncomfortable cushions on the bed, and it was a very very noisy room right next to the service staff room. Even agter I complained about this, the slamming of doors every 5 minutes continued well into the night. I was extremely tired after a long flight and needed to rest. I indicated this to the staff when I booked into the hotel. I was also not allowed to have a drink at the rooftop swimming pool, and this was the main reason for picking this hotel. I was very disappointed with the staff's inability to accommodate my simple requests.

Superb room. Great staff

Very Expensive, Car Parking charges were not listed when I booked the hotel.

Good situation, nice staff, beautiful rooms.

The hotel has a lot of design features which are beautiful but not always very practical. Ex: When someone uses the bathroom during the night, as the wall is half transparent the room is full of light and wakes up other person sharing the room. There were no plugs in the bathroom and the floor of shower is very slippery.

Comfortable rooms, reasonably central location, friendly staff, contrary to some reviews I found the bed very comfortable (certainly not too hard),quiet and the restaurant was very good.

There was a charge for wireless internet (which should be included for a hotel of this grade) and the speeds were frustratingly slow at various times of the day. My taxi booking back to the airport which the hotel was meant to have arranged did not appear. Closing the pool at 5pm seemed a strange thing to do!

I think you should know the hotel charged me for my stay directly. When i checked out I had to pay. The clerk behind the desk said something weird like booking only holds the reservation when i explained to them i booked on line through Booking.com. I figured they must pay you a commission, i just dont want to be charged twice! Doug

the hotel was excellent, and the service was brilliant. I've been traveling the last month and that was by far the best service I've experienced. I was greeted with a hello every time i entered, and other staff started small conversation at any point they could. The room was great too, everything new and in perfect order.

Pool bar, contemporary

So glad to see Washington finally has great small boutique hotels - always my choice when traveling. The staff was very helpful, location great, and the decor was fun. I will stay here again

The room was exquisitely appointed and very stylish and sophisticated. The staff was amazingly attentive and friendly. The hotel is close to Starbucks and another cool breakfast/lunch place called the Brown Bag - made to order omelets, sandwiches, etc. We could also walk to the theater, Verizon Center, and fine dining. Just what we wanted for a romantic date night in the heart of DC!