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Show map DoubleTree by Hilton Hotel and Conference Center Chicago North Shore

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Newest reviews for DoubleTree by Hilton Hotel and Conference Center Chicago North Shore

  • Anonymous
      United States of America
    August 24, 2014

    Bed was comfortable - Room clean.

    Bathroom - shower curtain - allows water on floor which is unsafe - needs shower glass door. Dangerous - hard to get out of tub. Should have shower rather than tub!!! Toilet practically in tub!! No comfortable room.

    7.1

  • Mohammed
      Iraq
    July 31, 2014

    make breakfast include

    4.6

  • Thomas
      United States of America
    July 31, 2014

    I had the Booking.com confirmation so they accommodated me.

    There was no reservation for me when I arrived!

    9.6

  • Anonymous
      United States of America
    July 14, 2014

    Staff was very helpful and friendly Shuttle to the Train Cookies were tasty Clean Great location met our needs Thanks for a nice stay.

    Booked room for three but only had two beds,partially our fault we should have asked for a cot.Everything worked out. Called for the shuttle on our return trip but it took over a half hour to pick us up.When he did he was very accommodating and dropped us off at Portillos ....great restaurant.

    9.6

  • Lori
      United States of America
    July 8, 2014

    Checked in very late. Front desk attendant was very pleasant and helpful. Comfy bed.

    1. Towels were a bit grungie. 2. Not hotels fault but adjoining room had crying baby from 5am-9:15am. Same room had a dog upset by baby crying.

    8.3

  • Robin
      United States of America
    July 1, 2014

    Staff was excellent one named Patrick at the front desk went out of his way for all the customers. Hotel was in walking distance to restaurants and even mini mall that had movies. Indoor outdoor pool very clean.

    10

  • Anonymous
      United States of America
    May 20, 2014

    Hotel staff was excellent, from the front desk to the housekeeping personnel. Clean and comfortable rooms.

    The bathrooms are a bit small in this hotel, due to the building being a bit older but remodeled. Parking was free and onsite, but due to construction, spaces were few. Wi-Fi was complimentary, but it didn't work at all. Just used my data plan in the end.

    8.3

  • Joseph
      United States of America
    May 13, 2014

    From the interaction at the front desk to maid service, the staff was engaging and helpful. Our stay was a pure pleasure.

    10

  • Cheryl
      United States of America
    March 22, 2014

    The staff was welcoming. The room was comfortable and clean. In addition to front desk kindness, the restaurant and cleaning staff were extremely kind. The amenities of the weight room, pool and free parking made the location a star. The snacks of fresh fruit and cookies were also plus. I will return on my next trip to Chicago.

    10

  • Rochelle
      United States of America
    March 13, 2014

    The staff was friendly and the location was good.

    Foul smell in bathroom - the staff moved me to another room right away. But after a couple of days, I smelled a similar, but faint odor as well. Perhaps the design of the bathroom - which includes large exposed pipes under the sink - was the cause of the odor. Also, my second room was a "Hilton Honors" room on the 11th floor. The room was located above, below or near a ballroom. So, on Saturday night of my stay, I couldn't sleep because of the loud noise (and bad band music) from the ballroom

    6.3

  • Thomas
      United States of America
    March 7, 2014

    The room was clean.

    There was no parking, both nights. I parked in a snow bank.

    7.5

  • Brenda
      United States of America
    March 7, 2014

    The fact is was next door to the concert we were going to see.

    10

  • Anonymous
      United States of America
    March 6, 2014

    the room and the beds were very comfortable

    did not find the parking area easily signs were confusing

    8.8

  • Anonymous
      United States of America
    February 25, 2014

    Close to the city, close to shopping, very clean!

    9.6

  • Anonymous
      United States of America
    February 18, 2014

    Location perfect for our visiting with family. Staff very friendly and helpful. Clean rooms and public areas.

    9.6

  • Janie
      United States of America
    January 28, 2014

    Location and staff.

    The handicapped room was not good. The bathroom was excellent. The carpet was covering holes in the floor. A walker had trouble. Not enough room for a walker or wheelchair to move around by the bed.Temp. not able to change.

    5.8

  • Adriana
      United States of America
    January 21, 2014

    Front desk personnel were friendly and Good service.

    8.8

  • Cathy
      United States of America
    December 28, 2013

    Value, location, simplicity

    Tv system needs to be upgraded (on demand) Rooms in old wing need to be reno'd

    7.1

  • Terry
      United States of America
    December 22, 2013

    Rooms were nice. Desk staff were very nice.

    Bathroom was very small! Thought we were getting 2 queen beds and ended up with 2 double beds. Way to small.

    6.7

  • Pangliang
      Malaysia
    December 15, 2013

    Location was good and convenient.

    7.9

  • Sonya
      United States of America
    August 21, 2013

    Loved the great people, the location, and the amazing cookies.

    Hate the beds. I couldnt believe how many matress stores were so close yet the matress was horrible.

    7.1

  • Anonymous
      United States of America
    July 20, 2013

    The hotel provided shuttle service to and from local areas including the train "L". This made it very easy and a real money saver when traveling around the city.

    Nothing

    10

  • Gloria
      United States of America
    July 18, 2013

    Received a warm cookie upon arrival!

    7.5

  • Anonymous
      China
    July 16, 2013

    close to the shopping mall.

    10

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