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DoubleTree by Hilton Hotel Boston - Downtown
821 Washington Street, Theatre District, Boston, MA 02111 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 27 at 10:55 PM from the United States.
6 Reasons to Choose DoubleTree by Hilton Hotel Boston - Downtown
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147 verified reviews
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DoubleTree by Hilton Hotel Boston - Downtown's staff speak: Spanish, English
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Food & Drink
WiFi is available in all areas and charges apply.
Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 46 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 17 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
DoubleTree by Hilton Hotel Boston - Downtown accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 147 reviews
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Being served in Freanch at the front desk was above expectation!
Really nice hotel, very helpful staff and overall we all had a great experience.
Not cheap, wifi was free only if you're in the lobby but not complimentary in rooms.
Close to everything,clean place,very comfortable
The cleanliness and quality of the hotel was great. Rooms were a bit small but for downtown boston, can't expect much more.
Hotel had incompetent desk staff. When asked where to specifically apply charges for my credit card , it was done incorrectly then was told that it could not be reversed. This caused a huge inconvenience for me. Had to end my stay a day early in boston, then got slapped with a 60 dollar early departure fee , and charged 46 dollars for one night of parking. Would never go there again nor recommend the hotel to any future boston traveler
Clean, comfortable, public transport nearby. Walking distance to shops, Boston Common and so.
One lift to reach rooms from ground level which was out of order on departure and had to carry large bags down stairs.
Lobby music overhead was too loud to have conversation. The YMCA arrangement was inadequate.
Location is very good, safe was big enough, beds are confortable, personel were excellent
shower was very loosy and slow
Rooms were clean, well equipped and seemed a very high standard. Location to everything important in Boston is excellent, and the Subway station next door gives a solution for anything no within walking distance.
Wifi in rooms not free
The location was located within walking distance of sights and the subway. The room was very comfortable. The bed excellent. There were many restaurants in the area and it was in the theater district. All the staff was very helpful.
The area was a little noisy as it was adjacent to a hospital, however the hotel was quiet.
Convience, The desk Clerks were very nice. We had an option to have a very nice quiet room on the back.
The Lower Lobby needs a Make Over, Carpet on Stairs definitely need to be replaced, Vendor machines were out of products, we had to venture to different floors. The configuration of the Bathroom leaves a lot to be desired-Too Small!!
Should not have to pay for wi-fi in the room. Not convenient to go to lobby just to use free wi-fi.
Nice and clean, great location and eating places near by. Very helpful staff. Really liked the warm cookie when we arrived!
The location was perfect, really close to everything. I loved being so near to boston common. Very pretty park.
The staff was at the same time professional and friendly. They helped us quite a lot with assistance, directions and suggestions. The room was clean and comfortable. It's always nice to have a large bathroom: very good!
The price is a little bit high, but this appears to be the same for all hotels in this area of Boston. We suggest renovating some of the carpets on the ground floor and first floor. The bathroom could accommodate also a bidet. It would be very useful!
Great location, great price, near the train station!
No fridge in the room
Enjoyed good and relatively quiet location. View of Boston skyline from bedroom, particularly at night was beautiful . Breakfast expensive but hotel was just what we were looking for. Clean and convenient with helpful staff.
They didn't tell me when they charged 51 dollars ad deposit while check in.
When we first arrived our room view was a court with a large curtain around it so we were not able to see outside at all. When I said something to the front desk they apologized and moved us to a view of the city. The room was clean and comfortable. Perfect location for walking around Boston.
The floors were squeaky, thought it was strange for a large hotel. Also, there was a charge for the internet.
fabulous friendly staff and location was fantastic
we only found one elevator and it was very slow.
It was clean and location was excellent!!
We had to pay for overnight parking.
room, staff, location
Your hotel was nice inside and clean.
Parking was overpriced ($46.00) and it difficult to leave the hotel, you needed to schedule a time to get your car out. Very low water pressure!
Staff was very helpful and pleasant. Facility was nice.
The hotel was clean and tastefully decorated.
Although the staff was very helpful.... they do not listen to there guests. I had our ordered services for my stay gave my card over the phone to one of there employees got to my room to find none of the amenities i paid for there. It took me two hours to track down my items with constant follow up. Was guaranteed. By one employee an hour later no one knew what i was talking about. Never received most items... the wine was wrong type, and the manager delivered it after finding my request in the computer.... Well had he read it my experience might have been better. Will not stay in a place that refuses to listen to their guests.
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