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300 East Ohio Street, Gold Coast, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9/10! (score from 411 reviews)
Rated by guests after their stay at DoubleTree by Hilton Chicago Magnificent Mile.
|King Room with Sofa Bed and Lake View - Non-Smoking|
|King Room with Lake View - Non-Smoking|
|King Room - Smoking|
|Queen Room with Two Queen Beds - Disability Access/Roll-In Shower - Non-Smoking||
|King Room with Sofa Bed - Non-Smoking|
|Queen Room with Two Queen Beds - Smoking||
|Queen Room with Two Queen Beds and Lake View - Non-Smoking||
|Queen Room with Two Queen Beds - Pure Room||
|King Room - Pure Room|
|Queen Room with Two Queen Beds - Non-Smoking|
|King Room - Non-Smoking|
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411 verified reviews
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DoubleTree by Hilton Chicago Magnificent Mile's staff speaks: English
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Food & Drink
Wired internet is available in all areas and costs USD 9.95 per 24 hours.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 411 reviews
Value for money
Show reviews from:
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There is not free wifi in the rooms.
WIFI charges - why bother! We live in modern times! I will look for hotels with free wifi in the future.
Good location, good rooms.
No WiFi. Dirty carpets
We were under a tornado watch while there and when I went to the desk to ask about procedures for a tornado warning, I was told there was non. Not happy with that.
parking fees was 40% of the room charge! Its extortion!!
excellent location...couple blocks from Mag mile.
Being just a few blocks from Michigan Avenue and the stores!
The parking facilities for this Hotel is TERRIBLE. I paid an extra $50 just to park at the hotel overnight and it was very difficult getting in and out. They even gave me a hard time when I checked out and wouldn't let me out the parking structure!!! It was the worse service I've ever received. I will never stay at Double Tree Hilton again because of it.
The staff was very prompt and professional!
Hotel advertises that they can accommodate a family of 5, however, in reality they cannot. Upon arrival they charged me for another room....doubling the price that I had agreed to. Dishonest management made false claims and blamed others for the mishap, yet did nothing to resolve the matter. In addition to charging me for another room, management overcharged me for the room and was slow to admit mistake.
We booked "room with a lake view",but the view was very limited because of the building in front. The young man at the front desk on our check-in day should have been more polite.
Great location,comfortable beds,clean room.Hope to come back some day!
Price for parking and Wi-Fi
Customer service, room service and the room
They calculate the wrong price for me. If I did not notice it, it would cost me more money!
The stuffs are friendly. The room is very clean!
The hotel was nice from the front door. Overall great weekend! Most comfortable bed I've ever slept in!!
I paid $$50.00 for parking as I stayed the night at the hotel. I ate breakfast really quick...got in my car and left. I was charged and additional $20.00 for 20 minutes breakfast. that is Highway robbery. I asked for a refund and NO ONE would even allow that. They said I had 15 minutes to leave after paying, so basically I paid $20.00 for 5 minutes of PARKING. I'm really upset by this.
No free wifi in the room. Amenities provided in the room is very limited.
Location is very ideal and the staff are wonderful.
The hotel front desk staff weren't the friendliness. The clerk basically ignored my fiancé and until he made her address her. We stood there in her face at the counter and she looked at us and past us several times before being forced to address us. I have my personal thoughts about why she did this.
I love that the hotel was in a great location. We were walking distance from literally everything. The nightlife was alive and the atmosphere was great.
THIN WALLS - we could hear people using the toilet (#2). Room was dirty and OLD - nothing was renovated or even updated, seemed like a hotel out of the 70s.
The location was nice and so were the staff
Asked for a room on the upper floors for a view of the skyline. Got a view of the lower roof on the third floor
Everything wad close staff was great. Be sure to talk to the staff for ideas and ask if they have any discount coupons very helpful.
The hotel is walking distance to bars, restaurants, and market
Unfortunately it is all downhill after that. Advertises that they have free wifi which is true as long as you do not want it in your room, In which case you have to pay! It just really seemed throughout our stay that they were trying to sell something every chance they get. For example "do not bump the bar or it will cost you $100.00"! We tried to get a cart as we had a lot of luggage to bring down upon leaving and were told "you cannot use it unless you are escorted by a bellman" (in which case he would expect a tip) Was just overall disappointed in the service and hospitality. Also no free breakfast of any kind
Was greeted right away in a friendly manner
The cookies were cold and hard this time
I wish I had a few extra pillows, and no refrigerator to keep leftover foods cold.
The beds were very comfortable.
I was supposed to pay 138.00 and ended up paying 190.00 i called to ask why and they didn't have a reason and was hung up on.
The view from our room.
Strategic location in the downtown of Chicago, the price is cheap and the room is very comfortable.
Clean room spacious bathroom and free coffee.
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