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303 West 15th Street, Austin, TX 78701-1692, United States of America – Show map
Excellent location – rated 9.1/10! (score from 87 reviews)
Rated by guests after their stay at DoubleTree Suites by Hilton Austin.
|King Suite - Disability Access/Non-Smoking||
|One-Bedroom Queen Suite - Non-Smoking|
|King Suite - Non-Smoking|
|Two-Bedroom Suite - Non-Smoking|
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88 verified reviews
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DoubleTree Suites by Hilton Austin's staff speaks: English
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WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Internet via TV is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 87 reviews
Value for money
Show reviews from:
A continental breakfast and free Wi-Fi access are available at this Austin, Texas hotel. It is less than 1 mile from the Texas State Capitol building.
Score from 292 reviews Good
On the University of Texas at Austin campus and within walking distance of attractions, including Guadalupe Street, this hotel offers on-site dining options and spacious guestrooms with all modern...
Score from 226 reviews Excellent
Adjacent to the Austin Convention Center and within walking distance to many popular attractions, this hotel features exceptional facilities, including on-site spa services, as well as first-class...
Score from 348 reviews Excellent
Located in the heart of downtown Austin, JW Marriott features a luxurious, modern design throughout the property. Free WiFi and a high-definition TV are provided in each room.
Score from 52 reviews Wonderful
May 22, 2015
a bit far away from the places where all happens and need car to go everywhere. If I think on location, I would have preferred a hotel on the 2nd/4th street area
clean, comfortable and very spacious, like a one bedroom flat. The kitchen is a must ideal for long stays
May 21, 2015
Had a great evening and enjoyed the Eagles concert. walked to and from the show. Very Comfortable bed and the staff was top notch... Wonderful Cookies!!!
May 12, 2015
WiFi was acting up
Checkout is at noon.
March 26, 2015
I only stayed one night.
March 6, 2015
The young man who check us in was rather condescending, we were never offered a cookie (had to ask for them & they were not fresh) & we had to pull local information out of him (the whole staff seemed a little unsure of general information the full time we stayed there). The shuttle driver/"concierge" almost ruined the whole reason we were there, on our first night, by not following through on picking us up from the restaurant he dropped us off at for dinner to take us to the event we were attending that night - as he said he would. We were left standing outside in the cold for almost an hour waiting for the shuttle driver. We called the hotel 7 times (have it all on my cell phone log)... being told after the 2nd call he would pick us up in 10-15 minutes, then after he didn't show up we were told we were in the wrong by the front desk staff (Sunday night March 1) because the shuttle driver/concierge told them he had already come by to pick us up - several times (we standing outside in the cold waiting - he never came by)! Then the front desk staff told us he (Malcolm, the shuttle driver) wouldn't be able to get us to the Erwin Center like he said he would when he dropped us off to the restaurant! On the last call they offered to try to get us a cab, to maybe get us to the event on time, but no guarantees! This is beyond not being up to Hilton service standards - I am still in shock! Thankfully the restaurant manager was able to get us a cab quickly & we just made to the concert on time (last tour this band will ever make & it was a birthday/Christmas present for my husband). The shuttle driver/"concierge" also told us there would be taxis on the north side of the center after the concert… not true; we had to walk 6 blocks back to the hotel (me in high heeled boots) in the freezing drizzle.
We loved our room that over looked the Capital with french windows & the bed was very comfortable. The restaurant staff were very friendly & accommodating. Located close enough to the Erwin Center (about 6 blocks) in which we were attending an event. Hotel was clean.
February 12, 2015
4 sisters + 1 sis-in-law shared suite - ample room and beds. Front desk staff extremely helpful and courteous.
January 28, 2015
I didn't like that parking was 22$ and paying for WiFi is the craziest thing I've heard of. Holiday Inn offers it free and I expected it would be the same here, at a nicer place. I loved the hotel but these changes would improve the experience.
I loved the shuttle and the valet was awesome. My car broke down and he helped us get tools, was very understanding and kept checking on us. We also were able to trade our room for one with a balcony.
January 22, 2015
Never stayed At Double tree before. Very pleased and will stay again.
January 22, 2015
I reserved a double room a while back for the Governor's Inaugural Ball. Price quoted and confirmed via email, $249.00. When we checked out, the desk clerk man tried to charge us $80 more. Fortunately, we had the message that guaranteed the original price. With help from his lady supervisor, he lowered the rate to what we were quoted but had charged the higher rate, so it will have to be credited to our bill. Not good advertising for Double Tree.
Rooms were nice. Bed was good. Location is excellent.
January 6, 2015
Underground parking spaces extremely tight, even for compact car. Valet attendant neglected to return one of my car keys when I checked out. I was assured they would mail it out that day, but it took a full week to have the key returned by mail because they forgot to send it until I had made a third inquiry concerning the key's whereabouts.
The entire staff was friendly and most were quite helpful in meeting our needs. The room was spacious with pleasant view of Austin. Very reasonably priced and in a great central location for getting around the city.
December 28, 2014
For a suite ... The restroom was n Bedroom. Inconvenient for guest on pullout couch. The couch mattress was TERRIBLE. Felt like Covered Springs.... Should have gotten rollaway bed.
December 11, 2014
Parking garage very tight.
Spotless facility. Whenever we called for extra items they were delivered within 5 minutes with a smile.
November 20, 2014
No free parking no free wifi no free breakfast
Location is very convenient, only take 10 min to congress hill. Food is good, room is big, bath is good too. Will stay again for next trip.
November 20, 2014
A little expensive, but really still a great deal for downtown Austin
Very nice, high end, comfy room! The room was huge and I loved that there was a door between the living room and bedroom - great for families with small children. The staff was very professional and well trained. They gave us lots of cookies too :)
November 18, 2014
Staff was excellent
November 4, 2014
Short walk to 6th st
November 4, 2014
There was 250.00 in charges added for taxes & valet !! Also we weren't given more cleans towels on our second day .
Great room , spacious .
November 4, 2014
It was Very nice !!! Tnks
October 29, 2014
Was billed $538 instead of $458. Accountant requested that I FAX Booking.com confirmation for Double Tree. The Double Tree FAX machines were down, so I had to email the copy of Booking.com reservation quote. Did not receive acknowledgment of receipt of email, even after second request to confirm that they received it. Most recently left voicemail for accountant to respond to the above. Dissatisfied with this situation.
October 28, 2014
In a perfect area. Between the campus and downtown and our room had a view of the capital. Beautiful rooms!
October 14, 2014
Wish there was an airport shuttle!
Amazing staff. Never had to open a door myself, shuttle service within a 1-2 mile radius for free, warm cookies, nice big room, nice pool area. Balcony. Loved every second of it.
September 30, 2014
It was very well tidied each day Not enough plates
The staff The shuttle The cookies
September 27, 2014
The complimentary hotel van that was able to take me to the Hilton Austin and other destinations. I had no complaints or concerns. I would definitely stay there again. The staff was very helpful and friendly.
September 22, 2014
Warm cookies to welcome us, iced cucumber water and citrus water on tap in lobby, courtesy shuttle bus for local trips - friendly staff and very comfy beds in a great location! What's not to like?
September 16, 2014
Enjoyed location to walk around in town. Easy walk to 6 th street
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