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5353 Westheimer Road, Houston, TX 77056-5474 – Show map
Excellent location – rated 9.3/10! (score from 54 reviews)
Rated by guests after their stay at DoubleTree Suites by Hilton Houston by the Galleria.
|Queen Suite with Kitchen - Non-Smoking|
|Executive Queen Room with Two Queen Beds with Balcony- Non-Smoking||
|Executive King Room - Non-Smoking|
|Executive Queen Suite with Two Queen Beds - Non-Smoking|
|King Suite - Executive Floor|
|Queen Room with Bath Tub - Disability Access/Non-Smoking||
|King Room - Non-Smoking|
|King Suite with Kitchen - Non-Smoking|
|Queen Suite Accessible with Roll In Shower- Non-Smoking|
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344 properties in Houston
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54 verified reviews
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DoubleTree Suites by Hilton Houston by the Galleria's staff speaks: Spanish, English
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BBQ Facilities, Outdoor Pool (all year), Sun Deck
Fitness Center, Game Room
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and charges apply.
Free! WiFi is available in public areas and is free of charge.
Free! WiFi is available in the business center and is free of charge.
Wired internet is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 20 per day.
Private parking is available on site (reservation is not needed) and costs USD 24 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 12 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking for more than 10 people, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 54 reviews
Value for money
Show reviews from:
With an ideal location, directly connected to the Galleria shopping center in Houston, Texas, which offers over 350 stores, this hotel has comfortable guest rooms and convenient services.
Score from 108 reviews Very good
Located within a 10-minute walk from the premier shopping opportunities at the Houston Galleria, this modern boutique hotel features free Wi-Fi and a full dining experience at the on-site bar and...
Score from 293 reviews Very good
Conveniently located just a 5-minute walk from the premier shops and restaurants at the Houston Galleria shopping center, this hotel features free Wi-Fi and a daily complimentary breakfast.
Score from 90 reviews Excellent
Positioned in the Galleria area of uptown Houston, Texas, 2 blocks from the Galleria Shopping Center, this all-suite hotel has free wireless high-speed internet access and on-site dining options.
Score from 206 reviews Excellent
Politeness and helpfulness of staff
Executive breakfast - lack of choice/ variety Cleaning not what I would expect
very close to the galleria.
I wish there was straight access to the galleria wihtout walking on the street.
The location right by the galleria meant numerous dining options.
My room was truly tiny when viewed on the floor map. It was the often cited " online discount " room that hotel are purported to save for customers of the travel sites.
The fact that it is a 26 floor hotel and I end up on the 8th.That is always one of my main requests...HIGHEST FLOOR POSSIBLE...without being exec.floor,but we end up on the 8th..
The place is near good commercial centers including Galerias.
We ordered a taxi by 6:30am to go to Internationa aripor and the taxi arrived at 6:50am putting a little risk to our international flight ticket
Quick response room services
Room very dated and not very nice smell. Half empty coke bottles in fridge so is a good indicator of how much effort they put into cleaning the rooms.
Front desk staff very helpful, large, clean room. Everything worked as it should. Very relaxing stay.
Location and big room
I had to call the first day to make up the room but after that the service I. The room for excellent.
The staff was outstanding! I loved the warm chocolate chip cookies they greet you with. The room was very clean and comfortable! The hotel was very easy to find.
I loved everything!
Great location. Very clean rooms. Comfortable beds. Small and cozy kitchen area. Attentive staff.
There was limited to no parking available during our stay which made it difficult for us. We get that it was MDW, but there should be a hotel guests only lot separated from public.
Besides the great location, the staff and overall atmosphere was wonderful. The fresh baked cookies and fruit infused water were major bonuses to my stay.
I loved the service from the front desk. Room furniture and balcony view.
Out if the four elevators only one or two were functional. There were long waits.
Location was great!
Breakfast could have a bit more variety
the cookies they gave when we first arrived
the terrible sour smell in the hallway as we walked down to get to our room. Oh, and the fact you had to pay for parking! That's just insane.
Loved the welcome cookie! Room was great!
I had several holds on my account where I charged 3 times for the room. So far it hasnt been fixed but I hope it will be soon.
Location. Clean. Staff was courteous.
Parking was hell. Not sure if the rodeo was the reason but it was hell.
Location to the Galleria!
No continental Breakfast offered!
BO the manager was very hospitable, he made sure I was very comfortable while staying at the hotel. The view was awesome and everyone was very professional. Looking forward to visiting again.
Location was good and the parking garage was easy to use.
Room was dirty and one set of sheets had not been changed. Also killed a bed bug. Coffee pot had not been cleaned and there was a bag left from a previous guest in the machine. Hotel was overpriced and I will not use booking.com again. I will also tell my employees and all my associates not to use the site. I was very disappointed and I travel almost every week and this was my first and last booking.com experience. I also don't fill out surveys so I am pretty mad about this experience.
restaurant was poor
the breakfast was excellent and the staff very kind
our room was next to an electrical room, so making the room loud at night
The staff was very helpful, and courteous. The room was well laid out, clean and very comfortable. This is clearly the best hotel I have stayed in Houston. I enjoyed it much better than the other "higher branded" hotels near the galleria area.
The parking should be free, and not the $17/day.
I think this hotel is the best hotel around galleria area. The staff were very nice and helpful. The room was excellent, and the location was perfect for galleria area where the hotel gave shuttle take you to galleria mall.
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