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185 Union Avenue, Memphis, TN 38103, United States of America – Show map
Excellent location – rated 9/10! (score from 182 reviews)
Rated by guests after their stay at DoubleTree by Hilton Memphis Downtown.
|King Room - Non-Smoking|
|Premium King Room - Non-Smoking|
|1 King Bed Premier Non-Smoking|
|Queen Room with Roll-In Shower - Disability Access - Non-Smoking|
|Double Room - Non-Smoking|
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182 verified reviews
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DoubleTree by Hilton Memphis Downtown's staff speaks: Spanish, English
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Outdoor Pool, Outdoor Pool (seasonal)
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 22 per day.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 15 per person per night in an extra bed.
One child under 2 years is charged USD 10 per person per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 182 reviews
Value for money
Show reviews from:
Situated in the heart of the entertainment district, this hotel in downtown Memphis, Tennessee offers comfortable guestrooms, convenient services and relaxing amenities in a great location.
Score from 111 reviews Excellent
Just one block from historic Beale Street, this downtown Memphis hotel features a spacious outdoor pool and 2 on-site restaurants. Free Wi-Fi is available throughout the hotel.
Score from 253 reviews Very good
Featuring an outdoor pool this Memphis, Tennessee hotel provides studios with free Wi-Fi. Beale Street is within walking distance and the hotel is steps from the trolley line at Court Square.
Score from 178 reviews Very good
The Westin Memphis Beale Street is in downtown Memphis, across from the Memphis Rock ‘n’ Soul Museum. Guests can enjoy a flat-screen TV in each room and a fitness center on site.
Score from 135 reviews Excellent
The staff were out of this world. They were the friendliest people we have encountered. Not one person was rude or disrespectful! That made our stay wonderful! And the cookies didn't hurt either!!!!
I didn't like at one point we saw a roach on the hallway wall. That was disgusting. Other than that no issues.
Location of hotel was good enjoyed our stay
The staff were great!
I discovered that I had been bitten by bedbugs and developed an allergic reaction only identified by doctors at Tufts Hospital Boston.
Location Room size
Pool was drained- due to the time of year we stayed but the weather was warm enough we could have used it
Comfortable bed Free WiFi Staff very pleasant
Facilities in room very outdated; No safe and other less important shortcomings. Staff very pleasant but not well trained TGI Fridays not an adequate restaurant for a hotel
The room was clean
22 dollars a night for parking and went to get aspirin and you did not have any
The staff, location, close to YMCA, resturants,
Stayed in room 811. Ice machine is very noisy
Close to a lot of attractions, occasional live piano music in the foyer, as well as unique touch original building facade in foyer.
Sound reverberates from the lobby and foyer and makes sleeping difficult with rowdy partiers coming in from Beale.
Outlets on the desk lamp Refrigerator available from housekeeping Nice desk area
No outlets on the bedside lamp Blinds did not work Lobby piano music at happy hour was annoying Partyers in the street on Friday night were loud
Easy walking distance to Beale and the Fed Ex Forum. Nice, comfy rooms.
The check in process was rough. We got there at 3:30 and our room wasn't ready yet. We walked around on Beale and came back at 4:15 and our room still wasn't ready and there were multiple people ahead of us. We finally got our room at 5:00. Other than that our stay was great!
25 Usd per day for valet parking
Felt old. Needs face Lift Badly
The location for the hotel was prime! We were in town for a concert at the Forum and we were in walking distance of Beale Street, which provided us with plenty of live entertainment and food! The hotel was only a rock's throw from all the best spots and helped us relax in between trips to shops and diners. They even have a buffet in TGI Friday's in the morning!
The only down side was the computer downstairs. We went to go print off our tickets for the concert and we had trouble downloading the attachments on the super old OS on the computers available for use. An upgrade is sorely needed. It was our fault for not printing the tickets off beforehand, but it was also inconvenient to have to find another way to get them. This didn't effect the stay at all! It was incredible regardless!
Close to Beale street, friendly, clean, best pillows ever and they give warm chocolate chip cookies. Loved it.
I loved the warm cookie. The Hilton is in an excellent location.
Location was great three blocks from Beal, with in walking distance of several attractions. Staff always friendly. Baseball right across the street. Tons of excellent restaurants very close. Lobby was always clean. Valet service always quick and jovial. We felt safe there. HVAC worked quite well. We could get the room cooled very quickly. It was a relief after walking around in the afternoon heat. This hotel is very easy to get to and easily connects to main thoroughfares if you need a car to reach your destinations.
The room was very comfortable and clean but just a bit "dingy". By that I mean the ceilings looked old and dark. The white smoke detector was a dull brown like one would see in a room that has been smoked in for a very long time. There wasn't a whiff of tobacco smoke anywhere in the hotel, but that is what the ceiling looked like. Nothing a fresh coat of paint won't cure. We weren't there for the ceiling in the room, we were there for the location location location and value. HVAC worked very well, but it was a bit loud, I'll take cold AC and loud any day over quiet and warm.
Customer service person Markeitta was very accommodating to my needs. Very understanding and would stay again at this location due to her extra care given , she is an asset to your company .
Dirty air vents in room air conditioner.recyling dirty air back in room to breathe in lungs . Did not like the linen puller bursting in the room unannounced While I was in the bathroom . Spoke to the am manager politely but his reaction was cold .as if doubletree is a franchise managed locally without higher standards .
No safe within room
There was a black out downtown while we were there and the staff did a fabulous job of making sure guests were as comfortable and as well taken care of as possible. Velma and the front desk staff are great. I've stayed there twice this year and will stay there again next time I'm in Memphis.
Not having a refrigerator or microwave, them not letting me know know they were putting a hold on money.
this hotel is in a great location and central to everything downtown. You are in walking distance to many attractions.
The staff. Everyone made you feel welcome and was very friendly. First I was greeted by the valet, very nice gentlemen then the ladies at the front desk was very helpful and efficient.
The room was nice but the A\C unit was very loud and annoying.
Nice hitel, great location to visit Beale street or go to a Redbird ball game. The staff was helpful and very friendly!
Some type of free breakfast would of been nice for the price.
I loved the location of the hotel, and the staff was very warm and friendly. The breakfast buffet was delicious!
Our air conditioner wasn't working properly and there was some sewage in our tub that was very disgusting!