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DoubleTree by Hilton Memphis Downtown
185 Union Avenue, Memphis, TN 38103 – Show map
Excellent location – rated 9/10! (score from 157 reviews)
Rated by guests after their stay at DoubleTree by Hilton Memphis Downtown.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 30 at 3:45 AM from France.
6 Reasons to Choose DoubleTree by Hilton Memphis Downtown
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77 properties in Memphis
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157 verified reviews
We speak your language
DoubleTree by Hilton Memphis Downtown's staff speak: Spanish, English
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Outdoor Pool, Outdoor Pool (seasonal)
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 22 per day.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 15 per person per night in an extra bed.
One child under 2 years is charged USD 10 per person per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
DoubleTree by Hilton Memphis Downtown accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 157 reviews
Show reviews from:
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Staff was extremely friendly and informative. Rapid valet service.
Poor access on floors for getting off elevator and going to room. If you had luggage cart you had to carry down steps or navigate a steep ramp. No comp coffee bar in lobby or comp breakfast of any kind.* Breakfast was comped on 8/16 due to power outage on 8/15. Hallways and elevators were very warm.
Best hotel we stayed in while in USA this trip
No CNN on TV No seating in smoking area Room reeked of chemicals Restaurant service slow / not customer focused
Good staff and location
The disappointment I now have for Hilton Hotels. Never had this problem with Hilton before. Will not use again.
All is good
I didn't like the fact I had to leave.
Staff was very friendly, room was clean, location was excellent!!
Staff gave excellent service, friendly and attentive!!
The noise level, in the hallways was high, but overall it was a very pleasant experience.
All in all a great stay except for the mass numbers of young college kids overdrinking. Also, there was loud harley racing in the middle of the night. The hotdl itself, the rooms and staff were excellent
Be careful though as my husband got mugged at gunpoint just a block away from the hotel fr Beale St. Apparently the hotel staff said if happens all the time so avoid walking alone!
Excellent Staff,very cheerfull. Great location.
Parking(public) not the most convient,but valet system works well.
The location to Beale St was great. It was close enough to walk to and far enough away from it for a quite sleep at night. The staff at the front desk were very nice.
While sitting in my room sometime late afternoon, I heard the door thinking it was my husband coming out if the bathroom when I heard a woman I looked up and one if the maids was standing in the room and asked if everything was ok. I said yes looking at her puzzled and she said ok and left. I'm not sure why she just opened the door and came in our room, it made me very uncomfortable and wondering what she would have done had we not been in the room. Also the pool area was not very nice, maybe they should dress it up a little with some plants or something to make it look a little more inviting
The facility was nice and the location was great.
The lack of places to relax with my husband after hours. We had been on a long road trip and didn't want to be trapped in our room immediately but didn't feel comfortable spending time together on the sidewalk outside. It would have been nice to have an outdoor area where we could unwind and have a few of our self bought drinks after 11pm.
The staff was extremely friendly and helpful .
There was nothing that I didn't like
The bed was very comfortable and the room was clean.
Dated carpeting needed additional mirror. The one in the room in a place not easily accessible.
The staff was so friendly and helpful from the beginning of our stay up to when we checked out . We also enjoyed the TGIF buffet every morning and the evening meals as well ! The hotel was very clean and interesting with all the paintings and decor. We also enjoyed hearing the man at the piano playing his beautiful music so calming ! We will enjoy staying there again in the future when we come back to Memphis to visit ! God bless !
Location was exceptional-within easy walking distance of Beale Street, Gibson Guitar factory and Rock and Soul museum. Also near many restaurants. We loved walking everywhere. Staff were extremely helpful and friendly and made us very welcome. Room was very comfortable and quiet.
Check-in was not a good experience and room service was a disaster. Called for food 3 times with no answer. Called front desk and still no response.
Ceiling is starting to peel away in the room we had. Parking is horrible.
The people were nice.
The fruit flies around me and my food while eating at Fridays.
Our room was damp and when we complained we wasn't offered another room the floor was wet as was the bedding unexceptable
the location very closed to beale street
the price for the parking, no self parking possible, just valet parking.
Loved it here, was a beautiful Hotel.. And great, happy staff
service and associates were very good. not hardly enough room to pull your car in off of the street. very crowded at the front of the building.
hate to wait for my room to check in,, very understaffed will not go there again Did not even have coffee in the lobby for their guest
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