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Doubletree Metropolitan Hotel
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When would you like to stay at the Doubletree Metropolitan Hotel?
Top
Based on
446
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Young couple
Finland
October 15, 2009
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is a good choice for a city traveller - located in Midtown east, near many attractions and right beside the subway station. Hotel is cosy, clean and friendly but interior in hotel rooms is a little outdated. The cooling machine in the room could have had a thermostat - now it was either on or off. |
7.5 |
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Aref
Solo traveller
Muharraq,
Bahrain
October 10, 2009
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The Location No |
7 |
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Anonymous
Mature couple
United States of America
October 8, 2009
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The staff was friendly and eager to please. Dennis Jarrin and his staff were helpful and attentive. |
10 |
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Katherine
With friends
st. louis,
United States of America
October 7, 2009
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The location was great, the staff were kind and helpful, the room small but wonderful, and the beds were very comfortable and luxurious |
10 |
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Susan
Mature couple
Taylor,
United States of America
October 7, 2009
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conviently located, warm chocolate cookies on check in |
8.5 |
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David
Mature couple
BRISTOL,
United Kingdom
October 4, 2009
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Staff very helpfull & location is brill it was great I know it's picky but carpet in room 1106 needs changing badly but it was a great stay so thank you to them for that. |
10 |
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Stephen
With friends
Headland,
United States of America
October 4, 2009
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Good value for the money. Rooms were clean and the staff was helpful and friendly. Cookies were good! Location is somewhat inconvenient for walking to theaters, shopping, Times Square, etc. Also a little noisy with the police and fire departments located across the street. |
7.5 |
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Zeev
Solo traveller
Rehovot,
Israel
October 2, 2009
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Very poor maintenance of the room |
3 |
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Melanie
With friends
thornhill,
Canada
October 1, 2009
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hotel very well located, beds were very comfy lobby needs an upgrade as well as bathrooms in the hotel rooms |
7 |
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Michael
Mature couple
Nottingham,
United States of America
September 30, 2009
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The staff is very helpful and courteous. Location is great. Had a problem with billing as to what was quoted from booking.com and what we were charged |
6.5 |
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Devra
Mature couple
Cleveland Hts,
United States of America
September 30, 2009
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Front desk staff quite nice.check in and check out, baggage storage fast and convenient.Good location near subway. Room was pretty quiet. Not especially clean- carpet, sofa, walls. Part of bathroom w the shower and toilet was very tight. |
5 |
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Ann
With friends
Quispamsis,
Canada
September 28, 2009
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I appreciated the friendliness of the staff and their willingness to assist with any questions, requests. |
8.5 |
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Neil
Mature couple
Johannesburg,
South Africa
September 24, 2009
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Location,friendly, exceptionally helpful staff especially Arnold in housekeeping - 5 stars. Clean A little Impersonal...although it is a large busy, hotel... |
8.5 |
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Ray
Solo traveller
Key West,
United States of America
September 23, 2009
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It was in a good location for all the sights. The room was a good size and we had everything we needed. |
7.5 |
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Glenn
Young couple
chicago,
United States of America
September 20, 2009
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room size for price and the cookies at checkin |
10 |
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Paul
Mature couple
birmingham,
United Kingdom
September 16, 2009
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staff were friendly,concierge gave good recommendations generally but did not know that they had a special arrangement with a 'limo' taxi firm to get back to the airport - he said that the yellow cabs ( on the meter) were the ones to use. we were upgraded to a king room, from a queen room, but even this was tiny.room needed decorating and bathroom needed to be re furbed really.the bed was the best we have ever slept in,really comfortable and sheets were changed every other day. |
7.5 |
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Giuseppe
Family with older children
fermo,
Italy
September 13, 2009
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central accessibility to walk & metro & pool |
7.5 |
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Mark
Solo traveller
Reading,
United Kingdom
September 12, 2009
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Most things were efficient. Breakfast service was a little slow on my first morning. |
8.8 |
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Anonymous
Family with older children
Canada
September 9, 2009
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The hotel staff was very helpful, very kind. Also I appreciated to have the train (subway) just across the street. The breakfast service in room is too expensive. |
9 |
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Anonymous
Group
Netherlands
September 7, 2009
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The location: subway is nearby at the corner of the street. Receptionist/ concierge, doormen were friendly and polite, also helpful. The second entrance at the other street to enter the elevators quickly besides de main entrance. We missed a microwave in the room. One receptionist in the evening was not polite: she aswered & hung up so quickly without trying to offer a solution/ advice for her question. When we asked to call the shuttle service for our trip to JFK, we got a wrong bus to pick us up. We had to pay the driver money for this service. He told us that the number we had on our receipt from NY airport service got linked to super shuttle somehow....we had no time to find this out. But maybe it is possible for the hotel to be alert on this, if other customers have their trip booked by this shutlle service. |
7 |
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Glen
Solo traveller
Liverpool,
United Kingdom
September 6, 2009
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Friendly Staff and central location complimented by high standard of facilities and room provision No coffee or team maing facilities in the room |
9.5 |
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Anonymous
Solo traveller
Switzerland
September 3, 2009
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bed, size of the room, location in the city, fees for storing luggage upon checking out |
9 |
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Kenji
With friends
Bozeman,
United States of America
September 3, 2009
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Location They do not care much personal attention. |
6.5 |
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Claudia
With friends
Rio de Janeiro,
Brazil
September 2, 2009
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The bed was extremely confortable ! |
9 |
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Cristina
With friends
Ewing,
United States of America
August 31, 2009
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location and convenience to subway It was a little dirty, bad air conditioning.Also I was unable to get a lower discounted AAA or Gov't employee rate upon check-in since I had reserved through booking.com. That was disappointing. |
5.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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